Excellent service! Competitive pricing! Quick turnaround!…read more We had a couple of window screens (different sizes) that needed to be replaced. I called a few places but Waldo's had the best price in town. I took the screens in and received an estimate and approximate date of completion. Sounded good so I went ahead and made arrangements and paid a deposit. I was called when they were ready for pick up. Very pleased and highly recommend them. I was going to purchase extra for installation since one of the windows was on our second story, but was advised and felt confident afterwards on installing myself. Really appreciate the pep talk! It was easier than I anticipated. Look no further! They are located in a parking lot with other businesses (business district). You'll see their "garage", sign and suite after entering the shared lot.

On time and on budget. Great customer communication from order placed to installation.read more

https://www.youtube.com/watch?v=_qqrLsnhYvc…read more I contacted Humberto for a estimate for windows he came out and his price was reasonable so we book him for a week out. Came out and install windows did a wonderful job. I highly recommended his team very professional clean up the work and left nothing behind.

I contacted the business to get an estimate for new closet doors. I was told they would send…read moreUmberto over Friday afternoon the 6th of September. We waited all afternoon and nobody came by or called. I called and left a message Monday morning, and nobody returned the call or left a message. If they don't want to give me an estimate at least call and let us know you will not be coming to do so. It's hard to believe they have such a high rat.

Satisfied. I randomly selected Premier Window&Door ELP from online choices: I found them courteous,…read moreprofessional, timely, had follow-thru, quality, attention to detail, & made recommendations. I had two old hand-cranked casement windows replaced with beautiful sash vinyl windows. No complications; I ordered them custom-made, waited five weeks, they were installed promptly, and done. I am happy & will order blinds with installation from them also.

If you want to save a ton of money on windows and doors, look no further!…read more We have two windows that had developed a condensation problem, and one of the windows had cracked due to the house settling. Instead of replacing both window, Diane at Premier Window & Door, recommended we replace the glass only, as the window frame was still in great shape. We literally saved over one thousand dollars by replacing the glass panes. To note as well, is that the glass replacements are double-paned, and of top-quality! The glass was ordered, delivered, and installed in about 14 days! We have an upcoming renovation on another project coming up, and we will look no further than to hire Premier Window & Glass to make that dream come true! I highly recommend Premier Glass & Door!

Screens were replaced in the porch as were porch doors. Doors were not appropriately chosen for the…read moreexisting porch structure and in less than a year, one had to be removed. The other has since had the brake taken off. Sloppy finish. Doors not level. Of the screens replaced, 50% of them have come undone. Spent thousands on the porch.

If there was an option to do negative 5 stars that's the one I'd pick. DO NOT DO BUSINESS WITH…read moreTHEM! They require 50%down payment, promise installation date then never show or call. We were promised window installation for end of July. No call no show. Called business after first of Aug was told by Javier that he lost our invoice and was not able to call us to say that wrong window was delivered. He then said he put in for correct window and assured us it'd be installed end of August. Here it is end of September and still no window. No return calls nothing! Took our money and ran! Again I say DO NOT DO BUSINESS WITH THEM!

Great Staff and product. Very friendly and knowledgeable. Definitely recommend this business.read more

From the owner: Franklin Door and Trim has been providing exceptional services to the El Paso community since 1989…read more We pride ourselves in using high-quality materials and delivering a superior experience for all of our customers. And our quick turnaround time, fair pricing, and honest service make us an unbeatable choice. Whether you're a commercial general contractor, diving into a home remodeling job, or just looking for a new door, we have what you need. At Franklin Door and Trim, we go above and beyond for our customers.

Jorge is amazing and worked with the my parents to install all that they needed done to make their…read morebathroom and showers handicap accessible

fast and very fair price. I would refer to family and friends. They came prepared and job was well…read moredone.

He repaired my garage door spring but broken in less than a year, and uses low quality parts. be…read morecautious! He is very rude and does not allow people to ask him questions, or negotiate a price. He hanged up rudely during a phone call with him. He often failed to come at scheduled time. One time he did not come at all without any notice. I called him many times but received no response. He is not a responsible person. -update, in response to his comment that he did not do it: "you 100% replaced it. You are even denying it now. Do not lie. I do not think he even gave me an invoice. I have the record. It was in June 6, 202X. I paid him $170 that time. I also have the text message conversation with him."

Wow! My garage door broke and wouldn't open. I have Old Republic Home warranty so I requested a…read morerepair...On Sunday night! RPG responded that night and told me they would come by on Monday. Sure enough, Rene Gutierrez called me on Monday and said he would come by after 3PM. He did and fixed the problem in less than 30 minutes. HIGHLY recommend!

If you are looking for great service, and great prices on glass doors, large granite remnants, and…read morewindows, look no further. The Window Depot is an affordable one stop shop focused on finding exactly what you need! I took in my blueprints looking for an estimate on windows, doors, and pocket doors. Oscar sat with me, looked at the blueprints, and was able to put together a price package for me to take with me, and to share with my contractor. Needless to say, I was very impressed, and will be returning to place my order very soon. Keep in mind, that they do not install, charge an $80 delivery fee, and you must pay 100% up front for your order, so you must be certain about style, color, and especially the specifications based on the area. This is why I took my blueprints. They do not wear masks, so be mindful of that.

Got a window delivered, the installer broke it back in July, its the middle of December and I still…read moredon't have my window, what I do have is a bunch of excuses as to why I don't have the window and the guy Oscar that I'm working with has re-ordered the window but ordered the wrong thing more than 4 times. This company is a joke if your order gets messed up being no fault of yours.