I'd give four stars for the food and beverage, and zero stars for the service…read more
We really just wanted to find a local pub to post up at, with a good beer list and maybe a small selection of nibbles. Munich has no shortage of beer halls, and a wide variety of restaurants, but we wanted a pub. A no-frills, come-as-you-are pub.
The Royal Dolores was supposed to be that. It can be a bit tricky to find, if you come in the wrong door (which we did). Luckily, the nice man at the host stand walked us to the entrance of the Dolores, and told the waitress in the doorway that we were looking for a table. She got us squared away fairly quickly, which we appreciated.
We were at one of the tables by the door, and it was warm. It was such a good start, but it all went downhill from there. We were seated at about the same time as a family of four, who were given the table next to us. We both placed orders at about the same time, and we both spent the rest of our evenings trying (and failing) to flag down the waitress.
We each ordered a Löwenbräu Dunkel to start, and decided to share two of their tapas plates: the Dream of Schnitzel and the Fromage de France.
I lost track of the amount of time it took for our beers to be delivered to our table, and stopped trying to track time when it came to the food. The Dolores isn't very big, and they weren't all that busy when we got there, so we were at a loss as to why the service was so bad. At one point, the mom at the table next to us leaned over to ask for our help flagging down the waitress, if we saw her before they did.
The Dunkel wasn't that great - it had the flat flavor that always reminds me of a brown ale, though this draft did have just a tiny bit more flavor. My husband didn't really like the beer at all. He had planned on ordering a different beer to finish the night, but with the aforementioned missing waitress, it was impossible to do.
The Schnitzel was delightful, and the cheeses were good (the sauces they served with the cheeses stole the show, to be honest). I wasn't particularly hungry at the time, but my husband wanted something to nibble on while we reclined and drank - that was the plan when we arrived, at least.
I know we weren't the only ones bothered by the terrible service - the family next to us made it a point to tell the person who finally stopped to help us - not our waitress, by the way - about the amount of time it took for us all to receive our orders, and the fact that we were ignored the entire evening.
It's unfortunate, too, because we both really wanted to like the Dolores, just given its location and the fact that it was the closest thing to a pub we could find at that time. It really only takes one thing to ruin a night for people, though.