The whole point of having reserved parking is to have a spot waiting for you when you get there. If you reserve a spot at the Pilot in Atlanta, GA you had better be there before 21:00 (9pm) because they will not enforce your reservation later than that! Infuriating experience! read more

I am still not sure just what the hell was going on at this place on the afternoon of 1/18/2026, but I can guarantee this will be the last time I will set foot inside this place. I went in only to use the restroom while my husband waited outside in the car. A security guard was a few feet from the door and definitely saw me enter, I saw no 'suspicious' activity in the store and didn't even notice any other customers inside. When I left the restroom about 5-10 minutes later, the three store clerks and the security guard were all standing by the side of the doors and said nothing to me as I passed them, upon which I found the doors locked. Still they said nothing. Finally the security guard said, "oh, let me get that", as if no explanation was needed, and I, being a woman apparently isolated and locked in a public place for no apparent reason, let him know he had no f***ing right to lock someone in without explanation. He immediately barked "how about YOU'RE WELCOME!?" and yelled something else as I was leaving. I asked my husband if anyone else entered the store after I did, or if anything was going on in the parking lot, and he said a couple of guys approached the door, couldn't get in, and left. If they had to lock the place out of fear of robbery or such, I should have been told that as I was trying to leave and not left there a minute or so struggling with the door. I somehow didn't get the feeling there was some threat. And they knew the store wasn't empty because the guard clearly saw me enter. In this current climate everything is a social experiment until proven otherwise and for all I know this could have been a random attempt at videotaping the reaction of a middle-aged white 'Karen' that the media loves so much. I would advise any woman to avoid this place and to practice situational awareness everywhere, even if she can't be called a "Karen", as no one knows when their demographic will become the latest scapegoat. read more

This is the worst Pilot Travel Center I've been to to date. Most of the other Pilots I've been to, mostly in North Carolina, have been fine, so I was disappointed when I visited this location in southeast Atlanta in DeKalb County. It's old and in need of renovation. This Pilot is located just off I-285 exit 51 on Bouldercrest Road. It's ITP (inside the Perimeter), barely. One of my buddies who used to work for a trucking company nearby said when his company's pumps were down, the trucks would come here to fill up. The truck stop and refueling station is on the backside of the convenience store, hidden from the main drag. Cars fill up on the frontside. For cars, this is the smallest Pilot I've seen with only eight pumps. The pumps were old and the displays were hard to read. I used pump #3 and it prematurely cut off on me about a half-dozen times. I had to go inside if I wanted a receipt. The property felt dirty as well. This place just wasn't up to snuff with some of the newer, nicer, bigger, cleaner gas stations/truck stops I've been to in the Southeast, e.g., other Pilots, Love's, and even some QuikTrip truck stops. This is Pilot Travel Center #331. It's the only Pilot in Atlanta. The rest are located in the wider metro cities like Cartersville, Braselton, Jackson, Newnan, and Villa Rica. read more

See all

1st and last visit. I came in and waited for one of the three personnel to come over and get the biscuit sandwich for me. All three looked at me and kept up their conversation. I asked the guard and was told they were always slow and took no heed to the customer. read more

This gas station is not for sprinter van drivers and the security guards supervisor is on a power trip the only way you can stay more than 30 min ways to pay so I left read more

The business community is dramatically and negatively effected by trucks traveling and parking on a 2 lane road several hours a day for the past 3 years. They are unable to enter this severely under-sized parking facility at PILOT. The local business community will be hiring off duty police officers to issue warnings and then tickets followed by towing for all illegally parked trucks on Continental Way. The life/safety for those business owners on this road is negatively effected. The business owners will begin this operation in January 2026. Pass the word around to your trucking community. The business community in Conley consists of freight and logistics businesses so issuing tickets or towing is far from what we desire to do. But, PILOT has been uncooperative in our requests since 2010 so as a business community we must solve this traffic and life/safety issues before there is an accident on the road. Its really really bad. read more

This Pilot was passed by me for years! I would never stop there. So I decided to go there for a few snacks & no gas in 2023I heard somebody complain that their card was declined outside - no biggie. However all of my snacks were way more than advertised- $3.99 for a SmartWater & get this 6.99 for a trail mix made by Arizona Trail & then they had the nerve to not give me the receipt. It's all good though. I will never go back in life. I am feeling scam despite them being so close to a major highway. read more

Pilot Travel Center - This is an 11 oz package & not worth $7 - inflation or not. - Gas Stations Near Me - Atlanta, Georgia

One of the most helpful and nicest employees I ever met has to be Darius. My first time at the Atlanta location and I would have to say I would visit this location many more times just because of how I was treated. read more

Worst truck stop, my fleet will never fuel from Pilot. The stop was full and I parked on the side. The security, bend my door with his banging on the door repeatedly, was vulgar and inappropriate as was the manager. I was treated worst than a criminal being told that is private property and I will not sleep there, to leave. Our fuel card is from Pilot, however, I will move in the morning to another supplier. I only have 20 trucks, but my business will be lost to Pilot Truck Stops! read more

Nasty place. Horrible restroom. Terrible parking. Found a lot lizard she was not pretty very old and I've never seen a lizard before this. Thuggish place . read more

This is the dirtiest Pilot I've ever seen the parking lot was filthy look like they store trucks they need to send a district manager over there nets flying around inside the pumps lick I was g to shower and park and sleep it look like my load would be gone so I got fuel and left on to the next TRASH EVERYWHERE Employees on the phone read more

DO NOT RECOMMEND!! Super small, hardly any parking for truckers if any at all and Half of the pumps weren't working. Bathroom and parking lot was so NASTY! read more

Place was filthy !! Toilet was so nasty when I was trying to take a shower. Workers don't care at all

If you want a good nights sleep, this ain't the place for you. Spots are tight so you will here horns honking all night because they are about to get hit. That's if you can get a spot parking is limited even at 8 in the morning. With this pandemic going on I couldn't believe I saw one of the Wendy's workers use the bathing and do a one second hand wash. There is a guy that comes around selling barbecue now that's worth getting. He's the best thing about this pilot. read more

Worst gas station I have been to in a long time. The only pumps on auto side that have diesel don't work. Ran down appearance and dirty.

Sucks The food is very terrible and the employees are very rude to yell at you and they have no English skills

On Saturday I made a reservation online and when I showed up the security guard, his name is Lindsey, he was in the parking lot in a black Mercedes Benz, I checked in with him and he checked his list to make sure that I had prime parking and sure enough I did but despite of that he still did not move his car to allow me to park so finally he moved his car and I was able to park then the following day I knew I was gonna stay an extra day I got another prime parking spot and I taped the receipt to my window and when I showed up he saw it and he still did not move his car and when I started backing into the reserve parking spot he deliberately parked his car in there to not allow me to back in to the parking spot until he verified that I had prime parking so the receipt on the window didn't matter the guy is sick and he's bipolar use extreme caution he does not know what he's doing, he needs to be locked up in a mental institution, I already filed a complaint with corporate and called his supervisor hopefully they will take action. read more

If I could put no stars it would be better! By far one of the worst pilots in the aspect of employees. They are rude! And nasty with the truckers. How sad is that? They will have attitudes and eventually make you not even shop there. Is amazing how as truckers all you want to is shower and relax but not even.. read more

Whoever does the hiring please stop, your manger on duty Wednesday 1:00-1:30am was very disrespectful to me, an all because I interrupted her eating, I thought that was supposed to be done break? She's eating while trying to boss the other workers around, her hygiene was off as well! They really need to watch who they hire. Thank you to the other ladies who were constantly cleaning the bathroom the fuel pumps the coffee area was spotless thanks to them... get rid of that lazy sloppy manger she's going to cost you a lot of business especially when you barely speak English and she's rolling her eyes at you just because you can't understand peoples accents doest mean you need to get an attitude and say learn to speak English read more

This place sucks, your better off parking illegally. You get harassment all night and there is security who is part of the problem. Place is always full because of local drivers leaving their trucks there. Whores come knocking on your truck throughout the night happy std's . And the store has bad service and meh showers . Avoid at all cost read more

You better be ready. This is not a place for the faint at heart. This is a serious truck stop where anything goes and usually does. Be careful folks. The parking is always full. Numerous bobtails and local driver take up the spaces. read more

Not a bad truck stop, usually always crowded. Easy parking, the staff is pretty friendly and the food is okay to eat. I've been to most pilot truck stops and for the location it's a fairly nice pilot. More food walking distance and a laundry mat across the street. Only complaint is the crack heads. read more

Pilot Travel Center - Gas Stations Near Me - Atlanta, Georgia

See all

Small Pilot! Hardly any parking! Bob tales and locals. Some reserved open. Wendy's restaurant, checkers and Hardee's within walking distance. Friendly staff. read more

Worst truck stop in Atlanta. They need to change the whole setup of how trucks enter the station it's ridiculous I'd advise trucks to stay away. read more

Showers haven't been working for multiple days. Parking is very limited, here at 10 am and was only about 6 spaces open and too much traffic to turn around with drivers having to blind side park. read more

Low parking most of the time. Lot lizard and one older man always asks for something. I got woke up 4 times in one night. Very limited truck stops in Atlanta. read more