Having worked in the aging care field, I have been in many assisted living and memory care…read morecommunities. Claremont Place truly stands out because of one thing: the people. The staff here have genuine heart. They are kind, attentive, and consistently go above and beyond for their residents. Our loved one resides in memory care, and while this stage of life can be emotional, the Claremont Place team has made the journey feel lighter. The caregivers, Med Techs, administrative staff, dining staff, maintenance, laundry, and everyone in between are intuitive, patient, and treat residents with the dignity and warmth you hope for when you entrust someone you love to another persons care. Management is honest, respectful, and responsive. Any concern is met with clear communication and prompt follow through, and their experience working with older adults is evident in the way they anticipate needs before they become issues. It feels like a true partnership. They also bring joy to daily life. Holidays and celebrations are handled with thoughtful intention, and the food and activities create a sense of home and community. We visit often, but it brings real peace knowing we do not have to. Our loved one is in very good hands. We are genuinely grateful for the team at Claremont Place and the care they continue to provide.

My mom moved into assisted living at Claremont Place about two and a half months ago. She has her…read moreown room, kitchenette, and bathroom and two closets. In her room, she has a single bed, a large recliner, a dresser, two large chairs and a small desk for her computer with a chair. She has a nice big window with a view of the garden that she can see from her chair. With all this in the room, she still has lots of space to maneuver her walker safely and get to the window and her air handler to make herself comfortable. The food is very good. We eat there often with my mom. Most of the servers make an effort to remember my mom's preferences and they bring her what she wants before she even asks. Staff is attentive, concerned and proactive. The front desk is a hub for all information and if they don't know the answer, they follow up. I will post more updates in the months to come. Overall we made the right choice.

I DO NOT recommend this acute or SNF. I made no less than 10 telephone calls to get information…read moreregarding transferring my Mother here after a 19 day hospital stay. I never talked to a live admissions representative. I left NUMEROUS messages on the voice mailboxes of Suzanne, Giselle & Katrina. No return phone call, what-so ever! This is unacceptable. What a job. You never have to return telephone calls. If this facility cannot return a phone call, I am suspect of what type of medical care they are giving to their patients. If you do have family there, and have issues, please call the LA County Ombudsman's office at (800) 334-9473. You can also contact the Medical Board of California www.mbc.ca.gov to file a complaint. Do better Pilgrims Place!

Pilgrim place is a very well established facility I rate this place with five stars they're…read morestaffing there is wonderful I was there for 3 days and they had set up an appointment with me with their social worker physical therapist nurses to do all his medications and what his future goals were going to be staying at Pilgrim place... Physical therapy they have a great room set up with stair lifts and exercise bike and a pole walkway to rehabilitate patients. Meals are also great there I have no complaints there even though my dad is sensitive and eating a few items as he is a cancer patient. My dad was very impressed with the nurses there Dawn to be one of them. Grace who I worked with as I had to file an appeals process with levanta and United healthcare she helped me get this process through as United healthcare was trying to kick out my dad. Unfortunately I filed civil rights against United healthcare and levanta. But that's what it took in order for me to get my dad to stay there longer.. Grace was quite surprised on what I did. They have a very polite staff there. And people that like working with you and care about your loved ones. They also have great activities as far as puzzles a theater room to watch movies popcorn... And a well-provided lounge for guests with water and coffee... I would definitely like to have my dad return here if he could...... He was there back in 2022. And he had a great experience there that was the reason why he wanted to go back to Pilgrim place.. some of the staff members remember my dad there when he was there in 2022 which was a very nice touch since that was 3 years ago to remember my dad as I said these people are definitely there for you definitely a great staff..

Our family so appreciates the loving and caring staff, at Claremont Manor, for taking excellent…read morecare of our dear 91 year old mother. Especially everyone at Summer House, we just can't say enough! It has been almost four years and we have such peace knowing that mom is safe and gently cared for. Everyone treats her as if she is part of their family.

My wife & I were living peacefully in a senior living facility in Altadena before the devastating…read morefire in January, 2025. We had the good fortune to be evacuated to Claremont Manor. Claremont Manor is a special place which has the benefit of providing almost every kind of senior care & housing you could imagine. It is staffed by administrators who are friendly, caring and approachable. They and the auxiliary staff make our stay here happy and enjoyable. So much so that they made us feel more like friends than residents. The Manor offers great food, beautiful surroundings, interesting events, fun parties and outings to restaurants, shopping, museums& other places of interest near & far. In short, Claremont Manor is a wonderful place to live.

It's been 4 years since losing my mom to Alzheimer's. My mom was at Oak Park for just a little…read moreunder a year. In hindsight I'm glad that my family and I made the difficult decision to place her when we did and before she was in the later stages of ALZ. i will be eternally grateful to Oak Park Manor and their staff. It takes a special kind of person to do that for a living, day in and day out. The atmosphere at Oak Park is very much like a home setting making the transition easier for both the patient and the family members of the patient. Toward the end stages of the disease my mom was wearing other patients clothes, needed assistance with using the restroom which meant she sometimes soiled herself. She eventually stopped eating and speaking. Not because of anything Oak Park did or didnt do, it was due to the progression of the horrible disease eating away at her brain loosing the ability to function normally. One of the reasons that we selected Oak Park Manor it was listed on the dept of health website as an approved facility who accepts the assisted living waiver program. The program provides financial assistance to those who qualify. For more information, https://www.dhcs.ca.gov/services/ltc/Pages/AssistedLivingWaiver.aspx Before my mom was diagnosed with Alzheimer's I knew very little about the disease and it complexities let alone the morality rate. For more information on Alzheimer's and the 7 stages of it. https://www.alz.org/alzheimers-dementia/stages If there was anything that I learned from her experience was to share what I've learned with others who were up against making the decision to place their loved one in a facility like Oak Park. If I had to do it over again I would make the same decision.

If you really want your loved ones to pass away, this is a place to put them!! Caregivers leave the…read moreresidence in their feces for hours. That's how they end up getting bedsores and UTIs.!! Also, if they don't want to eat, they'll let them starve!! They ignore them when they need help and if they don't want to get in the shower, the rip off their clothes and force them to get in with cold water!! it stinks really bad in there. Caregivers are always on their phone.

So many care homes do not care about their residents. After much searching I was recommended this…read morehome for my brother-in-law. Debbie runs her business with so much love and care. It is beautiful and the clients are very well taken care of!

It was wonderful! Utopian in some ways, depending on what you are seeking. Mostly well educated…read moreinhabitants who oversee the day to day operations by commitee are friendly, well informed and inclusive. Surroundings lush because of exotic gardens and meeting places under enormous trees but climate is hotter than I would have liked. Poor air quality the day I visited due to thick smog. The food was adequate but not inspired.

My wife and I have been residents in independent living for nearly thirteen years. For those who…read moretake the time to research CCRCs, you won't find a better place for the money. The campus is varied and beautiful, you get three good meals a day, both staff and residents are friendly, help is a call or button push away. And I don't worry about my kids worrying about me. Perfect, no, a cut above others, yes.

My mom moved here last month and it is a Godsend. Everyone has been so friendly and welcoming to…read moreher, and she has gone to several of the activities. She is making friends and is as active as she wants to be. She loves the food there. The rent is so affordable, especially given the meals. I would recommend this senior apartment to anyone without reservation.

This place is great for 55+. It's a small community and feels like a big family. The staff is…read morestellar and cares about the residents and each other. The property is well taken care of and they have a brand new work out room and back garden. Close to stores and shopping and the mall. They have a dining room where they cook amazing breakfasts and lunches. You get food access included in your rent! Upland is pretty and small town feeling. Definitely would recommend for someone who wants to live in a quiet community with lots of things to do and good people.

I must say for myself and any family having to make the tough decision to place your loved one in a…read morefacility because it became so overwhelming that it took a toll on your own physical and mental wellbeing then this is the place. I searched and visited many facilities prior to me choosing Mountain View Center. I visited them a couple times and was able to meet the Owner, Coordinators, the caretakers, the cook, all the helpers I just knew that they stood out far beyond any others I went to. First thing that stood out was how immaculate everything was and it smelled so fresh and clean. This was very important for me if my mom going to live here. They gave me a tour of facility and the living quarters where my mom would stay. She has her own bedroom whom she shares with a wonderful roommate. They were very careful about matching mom's roommate, so they carefully introduced my mom to a few ladies and we found the perfect one. My mom has been her for 3 years and she loves it. They even have a program where a bus picks up the residents that are able, to have fun filled days dancing, singing, doing crafts, then the bus brings them back. They are very involved with many onsite activities. They have lots of parties, holiday parties too, they bring in musicians/bands so they can dance and enjoy, bbqs, dress up..etc. I just had to share my experience with anyone looking for a place for mom or dad. Dementia again has impacted our family, my dear Auntie is suffering with this horrible disease now. I'm so grateful for Mountain View because I know my mom is, safe, well fed, well taken care of with bathing, clean clothes, clean room and bed. Thank you Mountain View

First and foremost I'd like to state that I was the former activities coordinator for this facility…read moreand loved my job ! I am not a disgruntled employee and won't be discredited by the owner of this facility. 1) This facility is an absolute death trap. You do not send your family member here to live and thrive you send them here to suffer andie. This facilities owner only cares about the financial bottom line and does not provide the care promised when you drop off your loved one 2) residents are routinely neglected and their personal hygiene is non existent ! They are not groomed daily, have their teeth brushed daily or bathed daily. Although they claim they are ! 3) the staff here has a true heart for the residents. They truly try to give the best care to them but when the owner and management does NOT provide the appropriate tools and necessities needed to provide the care expected even the best intentions fall short. 4) the building is old, dirty and unkempt. Mold, feces, bed bugs and trash riddles the floors of this facility. 5) the management and owner keep the truth from both authorities and families here. They give the run around for any question you might have of your loved ones and of any reports of negligence, abuse or violence in the facility. For further questions please refer to the police report files with the la county sheriffs department.

My sweet mom lived here for several years. She passed 2 years ago January…read more Nothing is perfect and believe the staff did an amazing job taking care of her. I know she felt loved from most of them. (a few I had issues with) During covid I wasn't allowed to visit her which was so difficult because I know she didn't understand the reason why. I truly believe Maribel became her family and that some how gave our family peace. The last few months the owner and staff made it possible for me to sit outside and my mom inside the doorway so I could see her and tell her how much I loved her.

I work for hospice and helped a family find a place for their loved one and after 4 homes, and two…read moredays of searching I found St. Daniel's. The location and the home is nice, comfy and just like home. The owner is highly experienced in Board and care homes and is really sweet. I highly recommend.