This review is to share how the Piggly Wiggly has greatly mistreated my deaf, 87 year old Dad, who has stage four cancer. He can barely stand or speak. This is written on his behalf.
The store in Williamston NC, has directly lied to our faces when we visited on several occasions. Phone calls to the manager have 100 % been diverted stating he is out of the office. (believed to sometime an outright lie). Email after email has gone without resolution. My dad ordered flowers last year for a funeral and immediately canceled the order. The store, not the existing flower shop, chose to run the charge card. NO flowers were ever created as the order was canceled immediately after placing. Even when credit card paperwork was provided proving the store and corporation had the money, each refuse, absolutely refuse to do what all agree should be done and refund his $374.50. He is not doing well as very elderly and cancer continues to advance. He and I have been treated with deep, deep disrespect to our faces. Outright lied to with arrogance by several of their young managers. They know absolutely nothing of customer service. In fact I would consider them a business school example of exactly what not to do. This note here is the first in very many that will be placed and circulated on SOCIAL MEDIA as well as to their board of directors, any executive I can find and directly to the public in as many locations around the US where there are Piggy Wigglys, as the corporate office (linked to all locations) has shown a complete lack of empathy, and in fact can be argued have shown malfeasance, negligence and lack of fiduciary responsibility not to mention out right dishonest theft. My dad simply has requested over and over and over again for the store to do what all know, including Piggly Wiggly corporate, is the right thing and refund his money for services never provided. Dad's impact over this last many months perhaps has extended to pain and suffering emotionally. Thus reaching from compensatory to perhaps punitive. read more
