Wat een enorme teleurstelling is dit geweest…read more Wij hebben voor ongeveer €15.000 een keuken gekocht bij IKEA. Je verwacht dan toch dat levering en installatie professioneel geregeld zijn. Helaas begon de ellende eigenlijk al vóór de levering. Verkeerd advies bij het bestellen, onderdelen die niet waren toegevoegd, dingen die later weer omgewisseld moesten worden. Oké, kan gebeuren -- dacht ik nog. Maar toen kwam de levering. Op de dag van levering hadden we vrij genomen. Bleek er geen lift geregeld te zijn (terwijl dat wél was afgesproken). De keuken kon niet naar boven. Ondertussen stonden onderdelen in het systeem als "geleverd" terwijl ze er helemaal niet waren. Daarna begon het eindeloze bellen en mailen. De installatie die 1 à 2 dagen zou duren, heeft uiteindelijk bijna vier maanden gesleept. Elke keer kwam de monteur en ontbrak er weer iets. We moesten zélf continu schakelen tussen IKEA en de montagepartner. Alsof wij projectmanager waren van onze eigen keuken. Wat mij nog het meest frustreert is de klantenservice. Er werd vaak gezegd: "We komen hierop terug", "Dit wordt opgepakt". Maar je moest overal zelf achteraan. En uiteindelijk werd het dossier gewoon gesloten, terwijl er helemaal geen oplossing was. Na al die maanden gedoe heb ik voorgesteld om het voor €500 af te ronden. Op een project van €15.000 lijkt me dat meer dan redelijk. Zelfs dat werd afgewezen en verdere communicatie werd stopgezet.

Dishwasher Soderboda. No program will start. After it tries to initiate any program a few times, an…read moreE1 error is displayed. There is NO information about any error in the booklet. Based on own research on chatgpt, an error E1 normally is linked to water supply. Can't be the installation, cos the 1st month it worked just fine. Called Ikea to see what we can do, they said a technician can look at it, but of course it is a 3rd party, CE Repair Services. So far, disappointed company to work with. The earliest appointment was in 3 weeks after I 1st contacted them. The day arrived when the technician should come by, and in the morning of that same day, they cancelled my appointment. So I have to do a new one, this time in 2 and a half weeks. The overall experience with Ikea is quite poor. It is your device that's broken, you should be doing all the administration to get it fixed. Avoid Ikea, and if you can't, avoid this dishwasher.

It reminds me of a "Home Depot" or another huge big-box store in America. Not that there's anything…read morewrong with that, it's somewhat overwhelming here in Amsterdam. It's like getting a bushel or huge Blue Crabs but when breaking them open, not a lot of meat inside. Although a lot of inventory, it's not cheap but if you're shopping here, price is not your concern. Most of the plants outside don't have prices in front of you. "If you have to ask, you can't afford it", comes to mind. But I had to twirl the plant around to find the price tag on the base. I'm sure things are different these days thanks to Covid. They used to have a cafe and I'm sure tons more inventory....so I look forward to a few years from now when things hopefully return to normal and I can see this place in its full glory.

This place is lovely! There's a huge variety of whatever your plant needs may be, from actual…read moreplants, to pots, good soils, any sort of tools, and all the extra accessories you might need. Prices are really good, and it hard not to end up buying more plants than intended!

A lovely small shop near the Albert-Cuyp-Straat. For fans of…read moreadvertising signs, african music and old styled household goods an abolutely must! Good for buying other souvenirs than dutch wooden clogs or t-shirts!

We purchased the entire kitchen from Brugman Curacao, all in about 50,000.00usd. We were in the…read moreStates during the installation and upon entering our new home on Bonaire, we first noticed the handles on the refrigerator were dangling because the installer(s) used screws inadequate in size. We also realized our new freezer was not cold and not producing ice. We contacted Brugman and they sent one tech who said he would return with the necessary supplies. He never came back, he never called. Brugman sent another tech who told us to put several containers of water or anything in the freezer and this would help reduce the temperature to its proper setting. He made sure the thermostat was set appropriately. The freezer never reached it's set temperature. Again, reported to Brugman and nothing happened but we had to head back to the states. During this time Brugman made no attempts to followup concerning the situation.A couple of months later, only after we called and expressed major frustration, Brugman sent a third tech to "repair" the appliance. This morning, a loud alarm sounded on the freezer with a temperature warning. There is a terrible rotting smell coming from the appliance, due to possible deterioration of materials surrounding the freezer. The quality of Brugman's products is poor. The new stainless steel sink is severely scratched with minimal usage. The handles on the new ovens are already showing signs of rust--we have only cooked in these ovens twice!! The metal of the range hood is very thin and flimsy. Mot of the handles on the cabinets are loose. Nearly every component of the kitchen has an issue. Do not purchase appliances or cabinetry from this company. The lack of response and resolution is disappointing and highly frustrating.