I had gone to Timothy Grant Jewelry to see if they could help me replace a battery for and…read moreinexpensive watch. Other jewelers had said it wasn't worth it and to just purchase a new one. The personnel at Timothy Grant were courteous, professional and considerate. They took the time to examine my watch and determined it not only needed a new battery but a bit of internal cleaning - which they did for free! It's difficult to find such good service nowadays, isn't it? I highly recommend Timothy Grant not only for their battery replacement but for their gorgeous jewelry selections.

A little more than a week ago, I stopped into both of the Timothy Grant Jewelry stores and am…read morecontinually blown away by their kindness and helpfulness. Always there to serve along with suggesting great ideas you may not have thought of, I'm really happy to have found a wonderful place where I feel comfortable after nearly two and a half decades going elsewhere. I hope these stores continue to thrive as I don't know what i'd do without their expertise and workmanship.

The only place I will go for advice, cleaning, or purchasing of jewelry. My family has been going…read morehere for years. Jon is an expert who you can trust to give you the best advice as well as fair advice. I recently asked him to replace a diamond on my wedding band, and he told me all he needed to do was rotate the diamond. He could have easily told me it needed replacement, which would have cost me way more, and I would have had no idea. He is honest and dang good at his job.

I began researching jewelers in the area to resize my engagement ring and found TDC on Yelp. They…read morewere the first place I called because I saw Jon takes the time to thank reviews--I thought that was awesome. When I called, the first thing Jon did was talk me through the process of resizing a ring based on the metal type and style. He was very informative and kind. I called a couple of other places and immediately knew Jon was the go-to person. I took my ring in a few days later. The building did through me off (it's a big office building, when I expected a stand-alone store. Just FYI incase you think you're in the wrong place.) Inside of the store had a great atmosphere and Jon again was super helpful! The ring was ready in 4 days and when we picked it up, he also helped us look through some wedding band ideas for my fiancé. We may go back to get his band from TDC. If not, we know we have a jeweler we can trust for future needs. Thanks for a great experience, Jon!

Been here a few times for jewelry repair and it's a great spot ! Came in today looking for a…read morereplacement necklace and I traded in my gold necklace. Fair offer. Very pleased. A great place to buy, sell , repair or even make a custom piece. I will be back!!

Store hours posted online and on the door of the store are not accurate. There's a sign on the door…read morethat says knock and wait for a buzzer but no one answered nor did they answer the phone. Lol waste of time

Top notch customer service every time I've been in. Makes me not want to visit any other jeweler…read moreever again. They have everything one would want here!

Rahl Jewelers is the best!!! We drive an hour to get to them because we wouldn't go to any other…read morejeweler. My husband purchased my engagement ring from Rahl's as well as we got our wedding bands there. They designed and made a pendant for me from diamonds that I already had (hard to see the detail from the photo) and my mother-in-law had them designed and make a ring from a bunch of loose diamonds that turned out stunning! My husband also has purchased many necklaces and earrings throughout the years for presents for his mother and me and every single one is a "WIN". We have also have all our old rings resized and repaired with them and all look better than ever! They are a family owned business and treat all of their customers like part of THEIR family! Why trust anyone else when you now know about Rahl's!

I needed a clasp replaced on a necklace. Bob was amazing he was able to replace the clasp quickly…read moreon that same day. All for an extremely reasonable price. This was important to me as I had planned on wearing the necklace on a trip out of town in two days, and was fretting that it wouldn't be ready to go with me. Kudo's to his fast work and they could not have been nicer in helping me.

Found this local shop to size some watches my grandmother had left me, and Bob was just so helpful!…read moreHe was super quick but meticulous about his work, and we had a very pleasant conversation! This is the type of establishment I'm going to tell my future kids about, absolutely would recommend !

My partner and I went to Diamond's Direct to look at engagement rings really with no intention of…read moremaking a purchase, but just to do a bit more looking around. However, Liza who assisted us was incredible in answering questions, working with us in regards to our budget, and helping us craft the perfect engagement ring. She was not pushy, she understood the moment, and was just all class. Needless to say, I and my now fiancé couldn't be happier with the ring we got. We look forward to returning for our wedding bands and encourage anybody reading this to at least step through the door as well!

I can only review based on my visit and recent experience at Diamonds Direct, but I did not make a…read morepurchase. DD hosted an after hours event with the Schaumburg Business Association, and I was so impressed with the staff, beautiful store, and charcuterie and wine spread they had for this event. The store is beautifully laid out, and the jewelry and watches are showcased beautifully. I enjoyed talking with Diamond Expert Diyae and will hopefully return soon for a gift or purchase. Check out the special necklace to support non-profit Gigi's Playhouse. It's nice to know the leaders and employees at this store care about their community.

My fiancée and I went in here for wedding band weekend. The lady helping us was so incredible. She…read morewas thorough, knowledgeable and patient. Love this line, Sethi Couture, beautiful, natural diamonds/stones.

I needed to have my watch serviced and Razny was an authorized dealer…read more I was told it could possibly take 3 months due to the back up que. Dropped it off and received it back in about a month. It had undergone a full overhaul and polishing. The watch is beautiful and looks brand new. The service was not inexpensive but it was well worth it. Very pleased.

I visited the Buffalo Grove location and met with Kevin after seeing an Omega on the Chrono 24…read morewebsite. I ended up purchasing the watch. I would definitely shop there again!! I highly recommend Burdeen's Jewelry and Kevin provided excellent customer service!

When looking for luxury watches, Burdeen's in Buffalo Grove is the destination. My fiancé and I…read moreworked with Evan on purchasing a Grand Seiko watch for our wedding. Burdeen's is the sole authorized dealer in Chicagoland for Grand Seiko watches so we knew this was the place to buy. They have a large display in store to try on many of the watches in stock. Evan was knowledgeable about the craftsmanship that goes into the watches, the backstories of inspiration for each, the mechanical differences, elaborated on the brand's warranty, gave suggestions on how we could best purchase the watch, and handled procuring it in a timely fashion. He was easy to work with, very personable, and made our whole experience great! We cannot wait to work with him in the future as we build a collection!

I needed to resize my engagement ring so I was looking for a place in the area. This was the closes…read moreone that popped up on apple maps so I gave them a call to get a quote. They were SO nice and answered all my questions at length (even unrelated ones to resizing) that I felt like they actually cared. And they do! I ended up using their services and am SO happy. Will definitely be back and recommend it to everyone!!

MCJ always has exactly what we're looking for. The owners are so helpful and absolutely delightful…read moreto work with-- and they were great when I asked them to be "in" on a sneaky surprise when I came shopping with my husband! The store isn't so large that it's overwhelming, which we love-- but they have a great assortment of options even with the smaller footprint. And they are wonderful about repairing jewelry quickly. This jewelry store is a neighborhood gem!

i came in to pick up an online order and was excited to do so. After entering, I approached two…read moreassociates who had just freed up. One glanced at me and then quickly walked away to help others who weren't seeking assistance. The other associate acknowledged a woman who came in after me and helped her instead, even though I had been waiting longer. The experience felt dismissive and embarrassing. I was there for a simple pickup and expected basic courtesy. Unfortunately, the customer service was disappointing.

Once upon a time, in the case, you want to clean your ring…read moreby them, be aware ! On your new custom made Jewelry they will try to sell hundreds dollars in repairs. Always ask for second opinion. They have sales goals even for repairs.