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    Piercing Pagoda

    5.0 (1 review)

    Services - Piercing Pagoda

    Jewelry repair

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    Photo of Lisa O.
    10
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    15

    13 years ago

    Buy one get one 1/2 off also military discount. They sell warranty with earrings also covers ear piercing for one year if need re-pierced.

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    Ask the Community - Piercing Pagoda

    Jewelry Repair - Plaque that was added by Jewelry repair to Cigar Humidor

    Jewelry Repair

    (10 reviews)

    I've used this company multiple times with repairing a couple watches. Never have I been…read moredissatisfied by the service. The care, quality, and most importantly, the customer service provided is always really good. I came in Saturday to get a specialized plaque added to a cigar humidor, and the cost associated with getting this done was really affordable, and when they say it'll be done in a hour, they mean it. I will forever utilize this business for any repair needs.

    DO NOT COME HERE!!!! Visited the store to get a safety…read morechain for a tennis bracelet. The owner quickly looked at the bracelet and proceeded to tell me that she doesn't recommend bracelets under $500 to get a safety chain! I told her that my bracelet had been appraised and it's worth well over $500 and she proceeded to tell me that a jewelers appraise pieces for whatever they want! My bracelet was appraised by GIA which certifies 95% of the diamonds that come from jewelry stores all over the country! It was extremely reckless and disrespectful for her to value a customer's piece of jewelry without putting under a microscope and assessing the cut and clarity of the diamonds! As I walked out she also proceeded to tell someone very loudly that she doesn't do anything for free! She has a nice-nasty attitude that lacks tact, professionalism and more importantly integrity! I heard she used to be in a kiosk in the mall and she moved to a storefront. If she isn't careful about treating customers and prospective customers with respect she will find herself back in that same kiosk or out of business! If the owner of this store is reading this my Take heed!

    Service Jewelry & Repair - All your ring re-sizing needs available from Nashville's biggest and best jewelry repair center.

    Service Jewelry & Repair

    (28 reviews)

    $

    Just the fact that they responded and are willing to do the repair. They suggested that we brig the…read morering in for a true estimate

    Lady clerk (older woman) would absolutely not let me speak to the jeweler about my diamond wedding…read moreband although I could see him behind the glass window working. Same result from the manager Davis - I was not allowed to speak to the jeweler although he was allowed to change the battery on my Movado watch from behind his window. Trust me - I'm sure he didn't know that I was denied the opportunity to speak to him- from both the clerk and Davis, the manager. Perhaps they receive a commission on repairs that they order? My ring has 3 diamonds totalling 3.5 carats and 4 smaller accent diamonds totalling 1 carat total. I thought that the ring snagged on my clothing so I immediately brought it in. Davis told me that all 3 settings holding the 3 diamonds on top would have to be replaced because I shouldn't "take chances" In losing any one of the diamonds. She further stated that that was the only way that they would do the repair. The cost of this was $400 per setting for a total of $1200. Long story short - within a few weeks I went back, receipt in hand because new battery in watch stopped working 3 times. Jeweler did come out and put the watch on a tester that showed the battery was working at 100%. Watch is 20 years old - I couldn't argue with the battery test! I did inform him that Davis would not let me speak to him about my diamonds' settings in my wedding band and upon his examination of the 3 settings he told me the ring was fine. No rough edges - no need for repair! He was very polite and very knowledgeable but he lost me when he told me how knowledgeable Davis is regarding repairs.SHE IS NOT A JEWELER! I don't think it's too much to ask to speak to the jeweler before I commit to a $1200 repair! Might I add that I was the only customer in the store both times that I went in. My thanks to the jeweler for his assistance and very friendly demeanor while saving me $1200 for an unnecessary repair! So glad Davis wasn't blocking the way to get to him on my 2nd trip in! The older woman that was there the first time and tried to block me from seeing him on my second visit but I wasn't hearing it! 5 stars to the kind and knowledgeable jeweler, 0 stars for Davis and the older lady that never got up off her chair behind the counter.

    Piercing Pagoda - jewelryrepair - Updated May 2026

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