Condescending Dr. They are always late to appointments. Does not listen to patients. Not the most…read moreprofessional office staff. Would not recommend due to above issues

From the owner: Tennessee Orthopaedic Clinics proudly serves East Tennessee patients in Knoxville, Oak Ridge,…read moreCrossville, Sevierville, and Lenoir City. Spine, foot and ankle, hand and elbow, joint replacement, fracture care, shoulders and knees are our specialties. Request an appointment with any one of our doctors to assess, evaluate and treat your condition.

There is such a positive environment from the moment you walk in until you leave. The results of my…read moretreatments there have brought the maximum relief from pain. I am so grateful for their specialized care. Thank you Spencer for your expertise help. Sincerely, Cindy Moffitt

The girls at Benchmark are as sweet as they can be. The stretches and exercises they give me to…read moredo, help my back. They really seem to care.

Went into the ER with severe chest pain, shortness of breath, and difficulty breathing, was triaged…read moreand got diagnostics done quickly, but then sat there for another 3 hours to be discharged with severe chest pain, shortness of breath, difficulty breathing and instructions to see my primary doctor. I was told that they made sure I wasn't dying, but that's it. My pain didn't matter, my lack of ability to function didn't matter. I could be bleeding out and I wouldn't be back

From the owner: Covenant Health Therapy Centers are dedicated to providing exceptional physical therapy and…read moreindividualized treatment to get you better, faster.

Appointments are scheduled for a reason and the reason is to get the physician and the patient…read moretogether at the same time. The staff here has no consideration for others putting unnecessary burdens on the patient. Overall it's the lack of dis respect for the patient that has earned this office one star and created a poor patient experience. The staff failed to keep my appointment and the burden is mine to reschedule at their convenience.

This took forever. I called ahead and made an appointment but I don't know why they would schedule…read morean appointment if the doctor doesn't see you for over an hour and fifteen minutes after the appointment time. Also it stunk like cigarettes inside. Not going back

Not sure why they bother scheduling an appointment in advance and having you check-in online, when…read moreyou just end up waiting behind all other people in the waiting room upon arrival. Don't bother scheduling an appointment- just walk in and wait like everyone else.

I have some experience driving/visiting friends in various rehabs in the area. Based on my…read moreexperience, West Hills is preferable to the others. First of all, it doesn't smell like pee. The nursing home patients are kept separate from the rehab patients. This cuts down on people wondering from room to room. The rooms are mostly clean, but if a caregiver drops something on the floor, it just most likely will stay there. Housekeeping takes care of that when they come around. I once saw a caregiver take a bag, full of urine, out of a bedside toilet and put it in the trash. Still not as bad as other places. No one I know has been left to sit or lie in their own pee for hours. The weekday staff are excellent. The patients really like them. Especially the PT and OT workers. The weekend staff are another story. Lazy and barely passable. They don't have day to day contact with the patients so don't feel as connected to the patients like the permanent caregivers do. The food varies from excellent to crap. There are no special diets so your diabetic loved one gets the same meal as the cardiac patient. Patients can and do order from GrubHub, etc, but it is delivered to the front desk any may take a while to get to the room. My friend has Amazon delivered to her there. Basically, West Hills is the lesser of two evils.

The laundry lady still the residents clothes with poop and piss pad and mop heads and this is today…read moreit's been going on this is so unsanitary