VERY disappointed with Carpet One. We have been customers for years, but they weren't willing to…read morework with us on an issue that we feel could have been easily resolved, had they been reasonable. We needed a (21 foot camper) kitchen & bathroom floor replaced. We went to the store, picked out a wood plank look vinyl flooring, & paid them $500 for the job, which was to include removal of the old vinyl, removing & replacing the toilet, & matching quarter round. The installer arrived, we went out to greet him, noticed the piece of vinyl he was about to install, & realized it had been cut to run in the wrong direction, that is, planks ran from side to side, rather than along the length of the camper. We let him know that was not what we wanted. He left to go back to the shop to discuss our dilemma with the boss. The desk employee called us back, let us know that they could accommodate us, but that it would cost $145 more! We didn't feel that we should be charged any more than our original $500, as we already felt that was on the high side, & that it was their mistake. A carpet store should know that in that application, the"grain" should run the length of the camper, not look like a zillion short boards across that aisle. We felt that if nothing else, they would have clarified how they intended to install it at the time of purchase, (since running a flooring store is their business, they probably have had this type of issue arise before.) So anyway, the owners called back, & gave us the option of paying the full amount, or cancelling the job alltogether & refunding our $500. Basically, they cut the piece of vinyl in the direction that suited them in order to avoid a remnant that they would have to try & sell later, with no consideration for our wishes. It was very obvious that they didn't care about our wishes, or keeping our business. Business must be very good for them to treat customers that way. So in the end, they lost a customer, & now have a remnant to sell...smart business tactic! We will never do business with Carpet One again!

From the owner: At Butte Carpet One we are committed to offering the greatest selection of in-stock, name brand…read morefloors. With every carpet and floor we sell we offer expert installation and special financing programs for qualified buyers.Why Carpet One?With over a thousand stores worldwide, we not only have enormous buying power, but we have partners in all of the major brands,mills, and manufacturers. Weve done the research for you. Just tell us your needs, and well satisfy them beyond your expectations. We offer the largest selection of carpet, hardwood, laminate, ceramic tile, vinyl, area rugs and more and youll always find the best products and great savings everyday.Our exclusive brands like Relax, its Lees, Tigressa, Bigelow, Resista Soft Style, Hanover Hills Hardwood, Rustic River Hardwood, and Mirror Lake Laminate set the industry standard for beauty, style, and quality. In fact, every floor we offer has more than surpassed our own high standards of performance and comfort.

Melissa was incredibly responsive and helpful when I experienced a sewer back up in my home. Her…read moreteam did an excellent job of clean up. I appreciated their attention to detail and competent ability to remediate for mold. I would highly recommend them.

this is the worst, most dishonest business I have ever dealt with. they turned my account over to a…read morecredit agency after I was told "don't worry, you have time" by their dishonest secretary. the secretary before her told me that they would bill the liable insurance (not mine, the city, which was liable for a sewer backup). The next communication that I received regarding this matter was a very harshly written letter from a debt collector. i contacted Fine Fabric Care and they have refused to recall the debt! it is also possible that I had paid it in cash. The original letter that had prompted me to call them even mentioned they were unsure if I had paid as their previous secretary hadn't always marked accounts as paid. Even so, I was willing to pay the amount, then pursue them for double-dipping, as it appears likely that they have done so. trust these liars at your own peril

We worked with Allan Padovich to purchase a new washer and needed fast delivery and installation,…read moreas we were without a functional washer. Allan gave great advice and feedback and listened to our needs. He also arranged delivery and installation the next day, which was much appreciated. The installers were efficient and professional, and we are now enjoying our new washer. We will definitely reach out to Allan with any future appliance or home needs. Thanks!

We have been looking for new countertops and a friend recommended Monteriors. We have had the best…read moreexperience with Kelsey helping us choose what would really work for our kitchen. She was so patient with all my email questions! I cannot wait until they are installed!

These are true professionals. They fit me into their schedule quickly and were right on time when…read morethey arrived. My carpets came out looking as if they had just been installed. My couch looks fresh and bright. With such a high work ethic and incredible results, I was really impressed. The price was very affordable, especially for how great everything turned out. I can't overstate how great it feels to have this type of cleaning done to a home. With such fantastic results, I truly recommend this company and their services.

Affordable Clean Carpets did an outstanding job! They removed stains that other carpet companies…read morecouldn't seem to get out. It must be a magical pre-treatment! They even managed to mostly remove a couple of stains that I thought would be there forever. Thank you so much for your great work! Very courteous and professional. Pricing is reasonable for the high quality of service provided. Highly recommend them and I will definitely call them again!