As once again I needed MRI, and when I was given a choice, I decided on Touchstone Imaging of Hot…read moreSprings. I had been at this facility more than a few times in the past and found them to be very professional pleasant and very efficient getting me in and out. More than having my complete confidence at this facility, I am now being provided a comprehensive and easy to understand (including references and definitions) of my condition within a few days of my appointment. This being a complete surprise, I reveled in the fact I had at my fingertips a complete report with images and diagrams showing me exactly what my physician would be looking at and discussing with me at a near future appointmen. Thank you Touchstone for introducing this new approach of education for your patient, it will allow me time to digest and prepare much better for a more productive discussion when meeting with my physician. I'm very impresse.

Everyone was so nice & helpful. The man who done my MRI was very empathetic to me. I am very…read moreclaustrophobic, but he talked me through it & helped to ease my fears.

Got a GREAT bone scan today from AR Bone Health. Andrea did a fantastic job, very informative and…read moreeasy to understand. She took time to discuss the scan with me so I could understand just what stage of osteopenia I am in or not. She and AR Bone Health are definitely on my medical team! Five star recommendation for her and AR Bone Health.

All Staff were very friendly today and listen to you. Stacy Reynolds, the APRN or Phys assist…read moreactually listens to you instead of looking at the computer. The nurse did a great job with no pain doing the injection in my hip. The two medications I needed were immediately sent over computer to my Pharmacy. I was in and out in no time; thank you so much. I really appreciate you. Recommend!

Covid suspect #2 and called - was told to be there by 4 to get a test. Got there and called, said I…read morehad talked to them earlier and they said to be there by 4 and gave them my symptoms. Was told they would send a note back to nurse. After an hour (it was now 4:30) I called and asked if I needed to go somewhere else since they stop testing at 4. Her reply - well you didn't say you were sitting here. What?!! I said you told me to be here by 4 and maybe you should ask when someone calls and says that! Note on door says to call and not come in if you have symptoms. If you call don't forget to say "I'm sitting in my car" because they will let you sit there for hours if you don't. Or maybe next time I'll just walk right in! Except there will not be a next time. Never.

Came to the CHI convenient care clinic on a Saturday about 10AM. I was seen very quickly. Great…read morestaff. Very professional facility.

This is not a convenient care facility. There was NO professionalism from any of the staff. The…read morewait after being seen by the doctor for blood work was 40 minutes and only when I opened the exam door did someone notice I was still there. No one bothered to call me with the results of my blood work or that a culture was bad and could not be performed. This place is not a place you want to go to for health care.

We were in and out quickly. My friend got bit by something and his hand swelled up. His son was…read morealso having respiratory issues. Service was great

This review is strictly for the Baptist Urgent Care located on Airport Road (near the Big Lots old…read morelocation). I cannot say enough how thankful I am to the staff and physician on call when this visit took place. My 85yo mother was scratched by the neighbor's dog, which left a small open puncture wound on her leg. Her skin is like paper and terribly thin, so that this issue became a problem as the wound was not clotting. She is on blood thinners for a previous stroke. Her blood loss became problematic and an ER visit was made on this past Sunday. She was lethargic and weak upon arrival. After waiting at CHI St Vincent ER for 4 HOURS w/out being seen, I was advised by staff that she was NOT a priority case! WHAT!! We left soon after and we took her to the Baptist Urgent Care on Airport Road the following day. Robin was so sweet in helping secure a "save my spot" (BTW, this is an amazing feature offerred), and mom was quickly seen by the physician on call. They fixed her up nicely and provided additional bandages/supplies, as well as instructions on care and recovery. You will not be better cared for than at this location! This is the 2nd time we have used this clinic and both times have received outstanding care! Thank you from the bottom of my heart for taking such good care of my mom! ​​

Office staff is rude! They talk over you and refuse to listen when you are talking about something…read morethey don't want tobdeal with! Front desk lady is fine but the rest I have talked to are rude. I have gone there twice and was misdiagnosed the second time as well.

From the owner: Convenient Careread more

Dr. Roper is one of the most skilled, and compassionate physicians anywhere... He is one of the few…read morewho actually care how his patients are doing, and will move heaven and earth to make you better... He's not just a doctor, he's a healer... when Ma Nature made him, she broke the mold... It's a shame, because we could use a lot more docs like him..

Never had a Dr that I felt like he or she really cared about my health until I started going to Dr…read moreRoper. He looks you in the eye and listens to you. Uncommon nowadays. Thankful for him.