We have been using Dr. Mullins. At first he seemed as if he was going to do everything he could…read moreto help my fiance with his chronic back pain. He was in a body brace 11 months and lost 4 inches in height due to the injury. He wanted to try life without medication because he had took so much for so many years by pain doctors. Well we recently flipped a car several times and lucky to be alive. On top of that, my fiance just fell 10 feet flat on his back. So we go to Dr. Mullins and he has an x-ray. The x-ray shows a new compressing fracture on the spine on top of an old injury. Dr. Mullins did nothing. Nothing for pain. Not even a steroid shot. ABSOLUTELY NOTHING, when in fact he should have prescribed pain medication, back brace, bed rest and a referral to a spine doctor. This is not the first visit when we ha e felt neglected. Assuming there is some judgmental purpose he is using not to treat someone with a frigging BROKE BACK. I hate that I have to give him one star. The only reason he gets a star is because I can not post without a star. One more thing, this is something the nurse practioner also pointed out.

Tried to set appointment back in October 2020. Was told I could be seen in Feb 2021. I reluctantly…read moretook the appointment only to be called in early Feb and told they needed to reschedule me to April. So what they are saying is it will take me 7 months to see this doctor. Are we already in social medicine? Not to mention the completely unfriendly and apathetic response from the woman over the phone. She could care less if you see a doc or don't as long as she is getting paid on Friday. This is very unfortunate as this doctor has coming highly recommended by more than 1 person. Moving on to a doctor who cares and whos staff knows how to treat a potential client. This can happen when you get too big and forget how you got there.

My boys love Dr. Slay and he has such a easy way of talking to people. He has taught me so much…read morewithout making me feel like an idiot. He has several kids of his own so he understands the frustration and the actual practice of medicine and such. Highly recommend him and his nurse.

The staff is very knowledgeable and truly care about the patients. Nurse Mindy Farmer is AMAZING!!+read more

Management front office- unprofessional , list goes on. Tip to office : even when glass is closed…read moreyou can be heard with your comments about individuals Sitting in the waiting area, Thank you so much. Management behind office , apparently not any better or it would not be happening. Customer/patient skills : NONE no one smiles there when being checked in , your a bother to them. Nurses- Most are nice, Because they have to be. One of the best and most genuine - Bessie and Linda. Drs- decent on an average basis.

I left 1 star in order to post. After 18 months of piss poor information and referrals transfers, I…read moredecided to call and voice my dissatisfaction with ANYONE WO MAY ACTUALLY GIVE A DAMN, and boom, Im talking to a robot who can't even owns/ opposites this pathetic turd of a health care facility. The doctors and nurses are second to none. But, the cos playing administrators don't have a clue. So over this. Can't even get my prescription referrals correct. An absolute farce​

Mrs. Melanie Newnan is in my opinion one of the mist caring, compassionate and informative Nurse…read morePractitioners here in Hot Springs National Park.... Honestly I would be lost without her. I have been her patient now fir 6+ years. Thank you Melanie for you are top notch and have always been ontop of all of my medical issues, along with several of my personal crisis.

Got here at opening. One patient in front of me. Took about 3 minutes to get his info corrected…read moreand get checked in. Had enough time to sit down and pull out my phone to call my husband to bring me my DL when they called me back. Nurse Practitioner was quick and friendly and thorough.

My son went to lakeside family clinic with 2 insurance blue cross and health advantage fully…read morecovered. They still asked for his bank card. A week later they went to his bank account and took $214.00 with out asking him what it was for. No statement of any kind . He had been fully covered with the the Medicare health advantage insurance.

I hit the jackpot when I stumbled into Dr Carrington's office! What a great doctor. Very thorough…read moreand patient with you. Explains everything quite well. Willing to make referrals when appropriate. I did stay at a Holiday Inn Express early this year so he is also willing to give my pre-diagnosis credence. The icing on the cake is the office staff - not only easy on the eyes but very personable and professional. Could not ask for a better experience!