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    Pictele Solutions

    5.0 (1 review)
    Open Open 24 hours

    Services - Pictele Solutions

    Telecommunications

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    2 years ago

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    TC Brokers, Inc.

    TC Brokers, Inc.

    (2 reviews)

    I was looking for a phone system that would work best for my business. I was then introduced to Tim…read moreat TC Brokers. I now have a phone system that meets all my needs. And best of all, they provided great customer service. I would recommend TC Brokers to anyone who is looking for a phone system.

    Our business, Diablo Auto Care, depends on phones as much as the next, and when there is a problem…read morewe might as well close our doors and go home for the day. A few weeks ago we lost our main phone line after our power was shut off for a local PG&E repair. Tim came out the next day and had the problem diagnosed and repaired in less than 30 minutes. At the time he gave us the option of a cheap reset or replacement of the faulty card, we chose the reset. As murphy's law dictates, what can go wrong will go wrong, and sure enough, a few weeks later, again our power went out, and the main phone line went dead. I tried the same reset procedure that Tim had showed me previously, but this time it would not work. Called Tim to order a new card. Here is where the 5 stars get earned. After working all day in Gilroy, Tim offered to stop by our business on his way home to fabricate a temporary repair so we would have the use of our main line until he could get a replacement card. We are in San Ramon and this was 8:30 at night mind you, and he still had to head to Oakley, drop off his co-worker and then head home. It would have been very easy for Tim to schedule us later in the week, but he didn't, he went above and beyond. Two days later, unannounced, Tim is replacing our faulty phone system card. The phone system has worked flawlessly ever since. He also recommended we get in touch with AT&T to correct our "ground humms", which makes all the difference in the world. Highly recommend TC Brokers for any phone system repairs.

    Fastmetrics - Catch up with friends from PAXIO, Sandler Partners, Arkitech Group, Bridgepointe & Community Fiber Partners for San Jose Earthquakes game

    Fastmetrics

    (34 reviews)

    Union Square

    Fastmetrics provides our business with reliable, high speed fiber internet. The fiber is symmetric,…read moreso we can get more done and use cloud based services efficiently. In addition, Fastmetrics provides a feature-rich business phone system for 50 users, with excellent local support. Fastmetrics is always willing to answer our questions and is vital to our business operations. Highly recommended business ISP! Kurt, IT Director, Beeline Group

    Fastmetrics has been critical to our continued operations during the COVID-19 pandemic. With our…read morenew FM phone system, when Shelter-In-Place was issued we were able to pivot literally overnight, to have the majority of our staff working from home the next day. Staff simply took their desk phones home, plugged them in to their routers, and got back to serving our patients without missing a beat. We are a mulit-office pediatric practice. Families rely on our call-center receptionists and our telephone advice nurses. In Feb 2020, we eliminate our relationship with our old phone service (one of the giants) because the cost was criminal, and the service was poor. FM was very hands-on helpful during implementation, setting up our new equipment, phone queues and autoattendents exactly how we asked. Then in March, the world changed. But our staff adapted immediately, largely thanks to our new FM system. With care-giving staff in the office, and everyone else at home, our internal and external communication continued seamlessly. And most importantly, we were 100% there for our patients to reach us, even during the most trying times. Fastmetrics has truly been a game-changer for us.

    Pictele Solutions - telecommunications - Updated May 2026

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