I got in to a procedure room in a timely manner and was in all ways by the staff treated…read morerespectfully all the time.

The office staff can be vindictive. If you ask them why you have to wait so long, they will make…read moresure that your file ends up at the bottom of the pile. This will ensure that you have to wait longer. Not to mention, that they overbook the poor doctor. 100 patients a day!

I am writing this for my husband Bruce Lindal. We have been going to Dr. Wright for quite a few…read moreyears, maybe ten. He just did a new procedure on him to help him breathe better. It took 10 minutes or so. After a couple days or so it was amazing, he hardly snored at all PLUS+++ he has LOTS more energy he is 80 yrs old!!!! had a stroke five years ago almost like new. We both thank you so much for telling us about this. We love Dr. Wrights happy mood, makes us feel like friends instead of patients. Sometimes have to wait awhile but have our iPhones so that helps the time go by. Can't remember the name of it, it is great for people with sleep apnea, Bruce didn't like using the c pap machine, so Dr.wright suggested it in essence it let him breath better and got more oxygen gives more energy!

I had to have surgery for a broken septum in 2018. I could breathe, only wanted to improved the…read morebrokenness of my septum. He performed a septoplasty, and from that day forward for the next seven years I have been unable to breathe properly out of my nose. He kept rescheduling me even after Dr Picou told me in front of him that I still had a scab on my left nostril because my septum was crooked. He kept rescheduling me constantly for the next 2 years, I guess so I couldn't sue him. He finally performed some under the table turbinate reductions, 2, which were completely unnecessary and didn't make any improvement, only causing me further suffering, until he finally passed me off to some random plastic surgeon in San Antonio who DOESN'T accept insurance. I have never been through more suffering in my life. He has told me he's fight for me to get me a lower price for the reconstructive surgery.

First time coming to the Institute. Very professional and friendly even before the visit. Received…read morea call which then generated a request to fill out all the documentation prior to the visit. Wish more doctors office worked this way. Office staff very friendly. as was everyone else. Was seen by Blake Hensler PA. From his examination which included outlining where in my ear my issue was stemming from, he explained that he would like to start on medication. If the medication was not affective there were two alternatives. Both were detailed to me where i was even shown a small device that would be placed in my ear if the meds were not affective. Left with a very high comfort level that whatever the outcome Blake and the Institute will provide me with excellent care.

The doctor was knowledgeable and the out of pocket for tests was reasonable…read more However the wait time was horrible. There were many patients complaining about that wait time. They scheduled almost everyone the at the same time. They did not set any time expectations. It would've been nice to have a reasonable timeframe as to when they see patients.

I've been going to Dr Newton for 5 years. He is personable and performs a thorough exam. If…read morenecessary he "burns" any questionable spots off with liquid nitrogen. My wait times in the waiting room are generally 10 minutes or less and once in the exam room the time may be 15 minutes. Both wait times are actually pretty good for a dermatologist. The demand for their time is pretty high especially here in the Valley. I'll continue seeing Dr Newton as long as we are here in the RGV.

Horrendous service in front Gate keepers in front lack…read moreempathy in time of need, urgency & emergency. They wouldn't even give out email upon request. They made faces during conversation. They dont listen rather instead they are condescending Very unprofessional