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    Pickup Please

    1.9 (17 reviews)
    Closed 9:00 am - 6:00 pm

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    I have been using this organization for 16 months and did not have any issues u til recently. I scheduled a pick up that was missed. When I called to inquire about it, the representative told me that the drive p put in the system that they picked up 1 bag from house and had the time noted. I advised that I did not have a bag, I had a box and I described the box and told the rep that it was still on my porch. he rescheduled for the the next day. Received and email of the window of arrival. However in camera I saw a young lady on my porch picking up my box and I figured it was pick up please. 4 hours later I received an email that I was the next stop and then immediately 2 men were knocking at my door from pick up please. Do note that only one guy always shows up to remove my box or boxes with a dolly so I was puzzled why 2 men approached my door without a dolly and my pick up in the system was 1 to 3 boxes, my usual amount. They just looked at me when I opened the door and I said it was already picked up by a lady and I have her on camera. They said nothing and handed me my tax slip for a write off. I called it in and the rep said they put it in the system saying that I cancelled the pick up . So the missed pick up was in the system as a pick up and the re scheduled pick up was in the system as a cancellation. And after all of my pickups a lady decides that come on my porch twice speaking spanish on the phone with someone so I could not understand the exchange. Really seems fishy and um I won't be using them again.

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    5 months ago

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    12 hours ago

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    4 months ago

    Horrible people bad service, please never donate anything to these people. Made us wait all day and never showed.

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    2 months ago

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    7 months ago

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    5 months ago

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    3 months ago

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    1 year ago

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    6 months ago

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    10 months ago

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    9 months ago

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    10 months ago

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    1 year ago

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    4 years ago

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    4 years ago

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    6 years ago

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