Still curb side only. Friendly service, up front pricing, better than most of the chain vet places…read more Highly recommended

I hesitate to review if I'm being selfish but for 6 years Ive visited multiple vets and hands down…read moreon every front they are the best. They love what they do and you can tell they do what they love. Dog had chronic ear infections and when I went to another vet I would have to go every 3 months like clockwork and pay - $200 for a couple years and then.. I came here and it's been 1 year since his last infection and was just told when I suspected a recurrence to save my money because he looked good. The way both doctors and staff treat my otherwise fearful anxious and fear driven aggressive dog.. make a world of difference for both me and my fur babies.

I've been taking my dog to one location for most of his life and loved that vet until something…read morechanged (management?). I took my dog to Caring Hands last summer out of an emergency- turned out it was hot spots. We've been going here ever since. All of the staff are kind, caring, and so friendly. The doctors are such animal lovers and are so sweet to my dog. Harper, my dog, has been treated for hot spots twice here (spread out) and recently had his annual. I appreciate their responsiveness and professionalism.

There aren't enough stars in yelp to convey how great our experiences here have been. We volunteer…read morewith an organization that means we are showing up with different dogs at different time and they make the process effortless. On top of that everyone here clearly loves animals. Yes, it's a veterinarian, so you'd think that is obvious. But it hasn't been our experience that all vets are really in it for the pets. They spent a ton of time with us and provided a ton of options for our aging dog who has some chronic pain. They spent a ton of time with our German shepherd puppy and went out of their way to make the experience rewarding for both dogs. It's so important, especially for a puppy, to have a good feeling about going to see the vet. They clearly understand this and make every effort to make the dogs love it here. I'd give 10 stars if I could.

4 stars for the vets BUT awful experience with admin - My…read morefamily including our dogs have been VCA folks for many pets over the years across many VCA hospitals in the U.S., mainly because of our experience originally here with VCA Centreville! Most recently, l've come back to this VCA because of Dr Keeley being Fear Free Certified. Olivia is also wonderful with my dogs, no matter if they're fearful or reactive. HOWEVER, if this review didn't include them, it'd be absolutely 0 stars for my interactions with their administration vet assistant Cassidy. She contradicts processes that I've been told by other admin staff leading to confusion, is unkind to my animals, is rude to fellow staff including speaking badly about them to me while they're out of the room, and is not communicative at all to other staff members or owners leading to confusion and a generally off-putting experience. I have no issue at all if there's an appointment running long & we need to reschedule for another time or something like that - I have an issue with how she speaks to people, staff & owners alike. Telling an owner things you don't like about the vet or vet tech is really inappropriate and needs to be handled without involving clients. I've been to so many VAs and never had this awful of an interaction, even leading to confrontation. If not for Olivia and Dr Keeley, I would've stopped coming here because I don't want Cassidy near my animals or me or frankly in any customer/client-facing role.

We've been clients there for a handful of years. From the beginning we've made it very clear how…read moreanxious and nervous our pup is because of abuse as a puppy. He has even boarded here for the last two summers. When we dropped him off last week, there was an incident with him being taken back, not in the protocol that was put into place for him. On top of that we were told when we called to check on him that he is untrustworthy and unpredictable. The people that were working in boarding all week seem to not be working in boarding normally and being pulled from other departments for lack of employees. We didn't get any updates on our dog unless we called. We were given attitude by several people. I expected more considering they're the professionals with animals, but they made it seem as though they were being inconvenienced by housing my dog. The final candle on the cake was when I went to pick him up and a male brought him out, which says clearly in his chart that no men are supposed to bring him out. So at this point, it appears as though no one at VCA cares about the well-being of my animal or the safety of their employees.

I want to inform our neighborhood. Yesterday, I took our dog Hunter in for his annual checkup,…read moreheartworm test, and rabies vaccination, and they charged us way too much. They billed $326 for Senior Canine Wellness blood work, $45 for the rabies vaccine, $50 for the 3-year canine distemper vaccine, $52 for Bordetella/parainfluenza oral vaccine, a $10 medical waste fee, and $99 for a senior exam (7 years old), for a total of $577. After looking into it, I found that their vaccines are about $10 more expensive than other animal hospitals, and the senior canine wellness blood work is about $100-$150 higher than average. Before going to this animal hospital, I recommend checking other places. I've been going to this clinic for several years and have done all exams and vaccinations there. Last year, it cost around $300, but now the prices have become extremely expensive. After doing some research following this visit, I found other places that are about $200 cheaper. Please do your research before going. Sully Animal Hospital charges excessively high fees for vaccinations, treatments, and diagnostic tests. They also charge a high price for senior canine wellness bloodwork, and on top of that, they bill separately for the senior exam and even add a medical waste fee.

Took my dog Mason here before he passed after an unfortunate experience with another vet…read more This hospital was recommended to me and the minute I called to the moment I brought my dog in before he passed. They handled him with care and explained the exams and gave me transparent answers; which I appreciated. Their quick response is also nice and the staff seem all warm. The doctor was correct, and not soon after my dog did pass away. ------ Now my fur daughter is being seen by the same vet. It's hard for me to trust vets but she made me feel very comfortable. They never pushed unnecessary things upon me which I appreciate. It's also kind of luck that plays in and I'm glad I found a vet I can trust. The whole staff seems to genuinely care for animals and handle them with caution/care too.

I recently had the pleasure of speaking with a young lady named Sean, and I must say, my experience…read morewas outstanding. From the moment she answered the call. Sean went above and beyond by even offering to call my previous hospital to obtain my medical records, demonstrating her commitment to ensuring I received the assistance I needed. Her friendly demeanor was comforting. It's rare to encounter such exceptional customer service, I'm actually leaving my previous clinic because of rude front desk staff Sean truly made my day brighter. Highly recommend!

Went in due to sudden lethargy in my pet, and this was the only hospital that had open…read moreappointments. The vets were extremely kind. They did the checkup thoroughly and noticed that she may have an infection, then asking my permission for an ultrasound, which they recommended as the more budget-friendly option. It turned out they were correct and my doggo needed an urgent ovariohysterectomy for pyometra. Even kinder from the vets was that they offered to take her in the day of, but that there were budget-friendly options in case. I have been in and out of other surgeries for family and I really appreciated this gesture. Would highly recommend to anyone as these are genuine vets and really eased my concerns.

Generally like this place and the guy receptionist is really nice. Nicole, however, is absolutely…read moreterrible. She's condescending and just an awful communicator. Hopefully she finds new work because interacting with her is such a negative experience that it makes me want to consider another clinic.

Difficulties with receiving the medicine the vets prescribed. First they said the meds were…read moreavailable and then kept us waiting on it for a while.

Our family was recently challenged by the approaching loss of our dog yet could not find any…read moreappointments to assist with her end of life care. I found and reached out to NOVA mobile vets and was able to book an appointment within 24 hours. I can say enough about how wonderful the care of Dr. Bright and her assistance was in supporting us during this difficult event. They listened, demonstrated heartfelt genuine care for us and our pet, and made the experience one filled with love and care. Truly one of the best customer care experiences Ive had in many many years!

Dr. Eric, his Vet Tech Eric and the front end staff are HANDS DOWN the BEST in NOVA! He's been…read morecaring for my dogs for almost a decade. I took my Bully to him yesterday and they treated my dog with love and care. He fully explained the issue and gave us some meds and recommendations to get Brutus back to the path of wellness. I will not go to any other Vet other than Dr. Eric....he's the truth and it seems my pooch is already feeling better. They have VERY good fees and regardless it's worth every coin spent! Nova Mobile Vet is the place you want to take your pet!

Amazing vet!!! All the doctors and providers are top notch and go above and beyond. I have an…read moreEnglish Bulldog she's 9 now and she's had on going ear yeast and ear issues and I changed vets do to a friends referral here and they immediately fixed the issue and I spend so much money and time and appointments at the other place over the same concern it was very frustrating so I am so happy to have found Deepwood Vet clinic! Thank you so much. We will be schooling my pups surgery here for mass removal soon as I trust them !!

I have two small dogs, and this vet clinic is where we regularly take them. The staff is very…read morewelcoming and quick to help, and the building is kept very clean. From sudden upset stomachs to regular checkups, even to getting our youngest one spayed, they always handle situations professionally and make sure your pets are healthy. We have also boarded our dogs there for the weekend when we needed to go on a trip, and they always get nail trims and the option of baths or other services. We always return to our dogs very happy, as they are well taken care of and are walked regularly and fed on time. I would recommend this place if you are looking for a vet clinic nearby!

Dr. Hillary has treated our cats with love, tenderness, and compassion. We only left her practice…read morebecause we moved out of the area.

Been taking our dog here for 8 years and love the attention and follow-up. Would absolutely…read morerecommend for new and seasoned animal owners.

Great staff, absolutely brilliant people to leave your pets with. They took great care of dog "…read moreRoover".

We had an appointment so when we came in for the first time we were expecting someone at the front…read moreto greet us. Nope no one around...we waited about 10 minutes for someone to show up at the front desk so we decided to walk around and look for someone. We found a tech who put us in a room and told us to wait there. After another 10 minutes the doctor comes in and tells us to put our information into the computer and that he'd be right back. I put all of our information in then the tech came back, only to use the computer I was on to take another call and wipe the information I just put in. After that she started asking me questions about my pet but was in someone else's account so it wasn't my pet. It was all just very unorganized and unprofessional. I don't think I'll ever be back.