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Piccolo Gelato Bar

3.0 (3 reviews)

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2.3(48 reviews)
0.6 mi
•$$

I am in love with this Starbucks! Every time that I go there to order and eat the employees are…read moreexceptionally sweet AND fast workers! My drink and food always seems to be the best at this location, and if I have an option to go here I will certainly take it! I love the sitting room area with multiple comfortable chairs to relax in. I also enjoy there wireless free iPhone charging because I always seem to have low battery! Overall, I give this Starbucks a 1000/10

Placed a mobile order for 2 cold brews...not rocket science. Showed up before it's scheduled 2:56…read moreready time. After 17 minutes had passed the exhausted barista is still struggling while the four other staffers are largely just talking to one another (one woman is slowly emptying trash). The cashier who noted she hadn't been in for a month (one hears a lot while waiting for 20 minutes for a simple order) is just listless as there is no line but won't help the backlog. At one point she tells the drowning barista, who is already running more than 10 minutes late 'you are doing great' right before going back to the register and leaning on the counter. I approach her as my order is still not ready to request a refund and rather than just pull the cold brew lever to make the second drink she announces 'we'll, one is ready, do you want it?' She takes labors to demand the app and scan although she can fully see the order on her screen and needs a paper receipt signed to refund the drink they they can't bring themselves to possibly make. She is sure to wish me 'the loveliest of days' as I leave. Somehow it is the customer's fault for ordering there. The staff couldn't give less of a care, which is unfortunate. They could do so much more business if they even half tried, or if the staff supported one another.

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Piccolo Gelato Bar - gourmet - Updated October 2026

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