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    Department of Public Social Services - Photo of Myself for Your Records and Information...

    Department of Public Social Services

    2.6(5 reviews)
    3.6 miAthens

    If I could give zero stars I would. Worker J. Bray comes at me unprofessionally and rudely on the…read morephone as I give her sensitive info for my EBT application, making it seem like I'm the problem when she doesn't know how to do her job. Keep in mind she was also 30 minutes late to my phone interview, coming at me with an attitude that my new application is misinforming when I'm giving her all the information and circumstances. Her brain isn't connecting the dots. She stops the interview and tells me to come in person and schedules me for a 10PM INTERVIEW. She makes it my problem to deal with and never addressing her incompetency. You've got to be fucking lying. Who's hiring these people? Later she's trying to make it my problem again by scheduling me for another in person interview and the mail just got to me a day after her new scheduled date.

    Horrible customer service. Have been on hold for 1.5 hours only for someone to pick up with NO…read moreintentions on helping me verifying my info and then putting me back in a que for Intake? Nobody has pick up the phone yet they are open. Who manages these people and how do they have jobs and refuse to pick up the phone? How is a customer supposed to get help and now the time has worn down to 15 minutes to closure. I tell you.. they shouldnt complain when layoffs occur, the service is poor and apparently nobody is supervising the house? This is the 1800 DPSS number it's Tuesday and I started the call at 2:45 and nobody has answered the phone. You cannot tell me that they're that busy, clearly the calls are being ignored. Horrible way to mess over my time as well.

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    Department of Public Social Services
    Department of Public Social Services - Photo of Myself, for Your Records...

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    Photo of Myself, for Your Records...

    PIC Services - publicservicesgovt - Updated May 2026

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