I went to see one of their physical therapists, who shall remain anonymous, for a sprained wrist …read more The guy was nice and friendly, and was able to address the issue correctly, but his treatment was way to aggressive. On my second visit, which was three months after the initial injury, he told me to start climb "harder routes" with wrist widget on because my wrist pain was mostly gone at that time. I did what I was told, and that resulted in a second injury even worse than the first time. The recovery has been awfully slow since then; it's been almost five months now, and I can't even pull more than 10 lbs without any trouble. I did see him one more time after that because I really didn't want to do another initial assessment with a new PT. He gave me 25 mins of forearm massage, and right before the session ended, he told me to made a wrist roller and hanged 5 lbs for training. Turn out that was too much for my wrist to handle and caused instant sharp pain. I informed him via email, and then he asked me to reduce the weight to 2 lbs. I really wish this sort of trial and error could be done during my visit, not at home.

I have been going to this clinic for years, but obviously that varies according to what injury I…read morehave. I haven't been back since 2013 so today when I went in I noticed a few changes in staff. I had LOVED all previous physiotherapists who attended to me so hoped my new person would be ok. I cannot say enough about Brandon Sum. He was absolutely fantastic. Extremely thorough and spent an enormous amount of time on me. I am so happy to be in his good hands with my leg injury and I feel he absolutely and utterly knew his job. Thank you Brandon. So very much appreciated and lovely to meet you. I would fully recommend Brandon. June Quiroga

I began physiotherapy at Physioworks with Gevorg Eginyan after my doctor referred me to a surgeon…read morefor my knee and explained that surgery wouldn't be considered unless I tried to rehabilitate it first. At that point, I was mostly going through the motions of physiotherapy and believed surgery was my only real option. Years of hockey and other sports had left me convinced that the damage to my knee was chronic and likely irreparable. I'll admit I was skeptical, as I hadn't benefited from physiotherapy in the past. Working with Gevorg completely changed my perspective. What sets Gevorg apart is how clearly he explains the biology of the body, how it responds to trauma, how chronic injuries develop, and most importantly, how healing actually happens. That understanding made a huge difference for me and helped me trust the process. Since starting treatment, my knee and overall leg strength have improved drastically. I've also seen significant improvement in long-standing back and wrist issues in just a few months. Most surprisingly, I've started running, something I've never done in my life and always hated. Yes, I've joined the cult. At this point, I don't anticipate needing surgery at all. I truly cannot say enough good things about working with Gevorg at Physioworks. I also want to mention the clerical staff at Physioworks, who have been consistently helpful and friendly.

Excellent physios and quality of care - hands down the best. No matter who you see - always…read moreprofessional and helpful.

I'm absolutely thrilled with my sessions at Electra Health under Alexander Ledenev care. As a…read moreprofessional therapist, he pinpointed my issues and showed me simple stretching exercises that have significantly relieved my back and neck pain, I noticed a huge difference right after my 2nd session. I never skip a session with Alex--he is an amazing rehabilitator. Highly recommended!

We rarely take the time to write a praise and I would like to defy this unfortunate habit. I am a…read moreregular client at Electra Health for already several years. The environment is very pleasant, welcoming and every receptionist I met there was kind and friendly. However, my biggest praise goes to Igor. My regular treatments with Igor are truly a highlight of the month. I wouldn't call it simply a massage because it wouldn't do a justice to the all encompassing feeling of well-being. Igor's tremendous knowledge and experience is only one side of the story. He is professional and warm, polite and kind and in combination with his skills to treat your body with knowledge and respect you are guaranteed to feel like a new-born. My sincere thanks to Igor for making my back and my muscles feeling younger than my years.

Dr. Neufeld was warm in her approach and I appreciated her gentle yet effective manipulations. I…read morehave seen chiropractors in the past and usually have a hard time relaxing, but I felt very comfortable from the beginning. I also like her calm and nurturing office environment. If you have any aches and pains I'm sure Dr. Neufeld can help you. I was also shown an exercise to help with my frozen shoulder. I think after some chiro sessions and some massage, I'll be back to my pain free self. Also love the free street parking in the area.

My experience was horrible. In my initial appt I explained my history which she hurriedly…read moredismissed. I was direct in telling her I only want a certain treatment type because for me it was the most effective. By the third visit she had adjusted me without checking first what was out and ignoring my request to have the specific treatment I requested. She took liberties with my neck in particle and throughout providing Sot which was never explained to me what she was doing. Long story short I ended up in the hospital from her aggressive adjustments. Little care and attention!

Booked massage here and provided all my info (two coverages) sadly no reception person to check…read morethey entered the info correctly as we discovered after the session and a few days - they wrongly didn't enter second insurance (all info provided) and wrongly charged me without notice. When I asked why they didn't contact me to clarify before charging they said they had my credit card on file (which was the only way to book the apt). What? Very poor customer service. Do not recommend. EDIT: management says issues were addressed? All they said before was that the second insurance needed the ID - of which was clearly on the info provided and which was only after charges without notification were done. Sorry no. Review is as it actually happened.

Last week I had a massage with Ali Joy Cross and I have to say it was the best massage I've ever…read morehad! Ali listened to my concerns, applied the right amount of pressure and helped to melt away debilitating neck and shoulder pains. And at the end of our session Ali took the time to show me exercises to address my neck and upper back issues. I will definitely be back soon and would recommend Ali to my friends. Ali is a gifted masseuse.

Tonume offers a unique type of acupuncture, which originated in Japan, from a licensed TCM. I…read moreexperienced my first treatment and it was very gentle - my practitioner Kaz explained it thoroughly beforehand, did some diagnostic work, performed some deft, almost imperceptible palpations on my abdomen, then inserted a few small needles into my ankles and on my forehead. There was no pain whatsoever. It's been a couple of days and it seems I'm sleeping better. My nervous system has slowed down. I scheduled another treatment and I expect it may take a few more before the results are obvious and tangible. I'll update again if/when that happens.

I walk by this place every day, and finally decided to give it a go when my body was hating me one…read moreday. I've since seen several different RMTs here, and have been pleased with the results each time. I usually go for basic maintenance; my hips have a tendency to become misaligned, and I've been properly re-adjusted every time. Last year I strained my achilles tendon, and the RMTs at Tonume definitely helped to speed up my recovery. They were also life-savers after I had surgery on my wrist this past summer. I had to do everything with my non-dominant hand/arm, and those poor muscles were not used to all the stress. I don't know what I would have done without regular massages on my arm and back then! I've also gone just to get some quiet relaxation time in. Some of the RMTs are a bit chatty, but I find if I mention I would like to relax when I'm booking an appointment, they are a bit quieter once the massage has started. It used to be fairly easy to just walk in or call and get an appointment with very short notice. In the past few months I've found it's gotten a lot more difficult to book, so be sure to book in advance (especially towards the end of the year when everyone is trying to use up their benefits). They do have an online booking system, which is usually handy, but it did fail on me once, which made for a particularly disappointing afternoon when I showed up only to find I didn't actually have an appointment. Be sure to double check!

I've been seeing Deepika for a few years now, and she's been a huge help with my knee issues, foot…read morealignment (including orthotics), and neck pain. She's knowledgeable, thorough, and always takes the time to tailor treatment to my needs. Highly recommended!

Came many times but conditions never improved. Deepika doesn't really explain what's going on, just…read moreputs you on machines endlessly. Focus is more on static treatments rather than exercises you can do. Also difficult to book/communicate with them - frequent cancellations and ghosting.

The equipment are filthy, the physios , with the exception of the hand physio, do not give you…read morethe time you pay for. They just give you exercises and never reassess your injury after the initial assessment. The worse was one Physio, Doug, who had me come in twice a week for weeks to do exercises on my own. Never did he re access my exercise nor my injury. I had to go to another clinic to get the help I needed

It goes a little something like this: *Ayla has double…read morejointed kneecaps, isn't that funny? *Ayla decides to do vigorous exercises like swing dance and bootcamp *Ayla's knees do not approve and take great pleasure in popping out and reducing Ayla's activity to being grumpy on the couch for 6 weeks until she has had enough and starts exercising again. While not a smart pattern, this has been happening for a few years now (thanks, Ageing!) So FINALLY I sucked it up and agreed with my bootcamp instructor that yes, I should go see a physio. I'd been resisting because doctors already just tell me to put it up and ice it until I feel better, so what could a physio POSSIBLY know that's different. Fool of a Took! Sean, in his pleasant, kind, and gentle manner, has given me exercises that are already strengthening and helping my weird knees after only one week. He is clear in his demonstrations and explains why each exercise will help, and even better he doesn't tell me to rest! He believes that exercising will only help me (as long as I'm smart about it) and this makes me exceedingly happy! Sean broke down every stereotype I had, and it's been awesome since then! Sure, my knees aren't fixed yet, but they feel way better after only a week!