Excellent first visit! Friendly receptionist and a doctor…read morewho explained everything clear. Very grateful for their care.

Everyone was nice and professional EXCEPT the PA. She was dismissive and arrogant…read more I went for treatment after spending 3 days in bed with a fever; chills; barely able to talk or swallow; practically had to crawl to the bathroom. The PA attempted to diagnose me with a "cold" Also reluctant to give me a work excuse. Had I been more aggressive, I prob would have gotten better treatment, but why does it have to be that way??

"Devoted to the comprehensive healthcare needs of patients of all ages" (straight quote from their…read morewebsite) cannot be farther from the truth. I came here before they closed, and from a crack opened door a lady told me in a very unprofessional manner "we are closed". I attempted to show her my documentation for my drug screen just to see if she can advise me on what to do since it was the last day, and very rudely she said "talk to your employer". I have never felt so disrespected and mistreated by ANYONE in such a manner that I am compelled to let the world now how horrible this experience was. UPDATE: I am here the next day, waited for about 20 minutes and I decided to go to the bathroom, the second I closed the door they called my name and because I went to the bathroom now I my collection is gonna be delayed, they need to update the sign. It currently says: "if you are here for a drug screen and you go into the bathroom, it will result in a delay of collection" IT SHOULD SAY: if you are here for a drug screen and you go into the bathroom FOR ANY REASON, WE WILL DELAY your collection."

8/21/25 Terrible service. No customer care. Told 1 person ahead of you. Then 30 minutes later now…read morethere is 3 in front of you. GO ANYWHERE ELSE.

Dr. Peesaputi and nurse July are great. Both are very attentive and knowledgeable. They answered…read moreall my questions and concerns. I had a great visit today.

First time coming to this location, pharmacy closed for lunch at 2:00 in the afternoon…read more Receptionist enters myself and another person into registration. Others come and she enters them also. Finds out she knew my information did not enter and added me later. Instead of me being the second person to be seen, i was still waiting 30 minutes later, when I asked about it, she stated I entered you late and made no attempt to get me seen faster. Instead of getting seen at 2:30, I wasn't seen until 2:55. Receptionist was short and inconsiderate; never should a person be treated like that in a medical facility. With that said, the actual phlebotomist was professional and kind and her personality was much appreciated.

At this place, it really doesn't matter if you have an appointment or not. The wait time is…read moreentirely too long. My daughter and I came in for her sports physical and waited for 2.5hrs. However, the front desk staff was very kind and cordial.

I'm not exactly sure why this location has not received higher stars in the past. I went last night…read moreand they were absolutely amazing. The nurse was wonderful I called this morning and they told me her name was Cynthia. She was amazing and, so very kind. I had blood work taken, and they were incredibly professional and fast. And I could not recommend the doctor I saw more. As I said I called back this morning and they told me the doctor's name was Dr Yosef. He was absolutely professional, meticulous, and asked lots and lots of questions. I understand that during this season immediate care facilities get very busy and sometimes that can be stressful for customers. I just want to be sure that it is noted what an incredible experience I had. Thank you all so very much!

I visited Primary Care in Sugar Hill (Southeast Medical Group) for the first time. Dr. Alana…read moreVillada is highly professional and empathetic. The office staff seems committed to offering the best customer experience. I can tell they succeed at that. No issue with them. My concern relates to time spent as a new patient. I spent 25' max. with Dr. Alana Villada. I spent 25' in a direct personal exchange between me, the patient, and the said Dr. I received a bill of $308.10. I checked with my insurance. I was billed under code 99204 (New patient office visit, 45-59 minutes). I reached out to the billing team and they sent me back to the office manager. The office manager stated that any work conducted by the Physician via the portal (like uploading and posting a comment about a lab result) can be minutes aggregated to the initial visit face-to-face. I am in disagreement since I interacted with the doctor only 25'. Any work done after the face-to-face visit culminated (asynchronously, not demanding a patient's response or physical examination, online, etc.) cannot be considered an in-person visit with a licensed professional or be billed under the same care or service provided. Please, see my invoice.

I've been coming here for years with no issues. However, after being billed for an office visit on…read moretop of my annual exam because I expressed concern about dry mouth when I was asked if I had any additional questions, I'm extremely disappointed in this practice. I wasn't even given an answer or a heads up that a question about my physical health during a physical exam would be billed separately I wasn't even looked in the eye when she said she would order additional labs to make sure it wasn't an autoimmune disorder. 30 seconds for a question I wasn't aware didn't fall within the category of my annual exam and $140 later I'm still wondering how health professionals have gone this far downhill. They don't care about our well being, they only care about how many charges they can unknowingly bill us for until we've had enough.

this place has the worst communication when it comes to getting records from your medical provider…read morethe worst I put in a medical records request for my short-term disability insurance on 924 and I am still waiting to get that process. If I don't have those records I cannot get paid through my short-term disability and they constantly give me the runaround. Send me to different people who saying they can't help me and most of the people I talk to I cannot understand the worst communication ever.

Kristine G, unless they have multiple veterans with the same problem, they know who I am. You can…read morecall me.