At first it was hard to find the office, look for the revolving doors that I attached a a picture…read moreof. The office is located in the highest (18th) floor. If you have an appointment after 6pm, you need to tell security to give you elevator access. I've been coming here for physio with Cole Keddie, he has been helping me with my injury. He is very knowledgeable and organized, providing me with follow-up instructions after my appointments etc. The receptionist is also very nice and helpful. I like that they offer appointments after 5pm, so I can go after work. The facility is very clean. They do direct billing to insurance. I highly recommend!

One star for the friendliness of staff…read more This review is for physio treatments, which were not very helpful. Each visit was a 20 minute session. 5-10 minutes of mild adjusting and the rest was just speaking with the physiotherapist about exercises I could do at home. I didn't find any relief until I sought treatment elsewhere. Then they submitted invoices to my insurance company for 1 hour sessions to get more money. Overall I did not have a good experience and they tried to significantly reduce funding that I actually need to use to get better. Really disappointed in that kind of dishonest behaviour.

I was actually referred here by a friend at the gym. She comes here for physio and speaks highly of…read morethe staff, but I didn't come here for physio, I came here for massage. As a powerlifter, one works through the aches and pains, but once in while you need to get it all relaxed for you so you can keep lifting all the things. I am THE WORST for scheduling a regular massage because it would be so regular I'd go broke. So I wait until urgent pains come up, like when my messed up left side go super messed up, to a point where it would hurt to move. My regular place didn't have any available appointments for the day I needed it or the day after, I thought I'd give Apple Creek Sports Medicine Centre a call to see if they'd be able to fit me in. And they did. I arrived about 10 minutes before my appointment and since it was my first time, I had to fill out intake forms, pretty standard. I was greeted by as staff at the reception desk, she was very friendly and I really appreciated that. They have a water cooler available at the waiting area, the waiting area is very clean. You look right into large space where they a lot of the physiotherapy happens. My therapist Sean came to get me at the time of my appointment, gave me a brief assessment of the more problematic areas and told me how the treatment will proceed. My massage with Sean was very good, he focused on the areas that was the cause of me going in, but he also reserved time to give attention to those spots that tend to get less attention, like the pecs that are often left last and sometimes even missed because time ran out. I've had one other treatment with Sean and his method is consistent. My treatment was about the same and I really enjoy that. Rested a few days and went back to the gym to get "dem gains". Their massage therapy services does cost a few dollars than average, but since I'm not good at planning ahead for this things, it's just the price I have to pay.

Let me just start out by saying that they are getting 3 stars on the merit of poor communication…read moreinvolved. What was supposed to be logically simple ended up being a complete nightmare. I was involved in a not at fault accident in January when a Lexus of Richmond Hill driver crashed into my car while he was turning left. Luckily, we were all okay but it left me with a whiplash injury that was diagnosed by my MD and physiotherapist/chiropractor at Apple Creek. At the beginning of my visits, I was ill informed about the fact that my claims would not be submitted by them and that it would be this huge lump sum that I'd have to pay at the end. In fact, I was never told this clearly at all. My treatment lasted from January to April 2017 and at the end of those treatments, nobody mentioned anything and I was under the assumption that they were going to take care of the paperwork for me. 4 months later, in August, I received an e-mail telling me I needed to settle up a $972 invoice. Naturally, I was shocked because this isn't chump change. When I initially communicated through e-mail, I was given unclear solutions and answers as to what I should do so I finally phoned both my EHC and Apple Creek. When I spoke to Apple Creek on the phone, they admitted to the fact that they were actually changing management/infrastructure and to make *their* lives easier, they were telling "certain clients to file their claims themselves". They then told me that I could just file it online and no matter how many times I told them that I was on an individual plan and I *didn't* have an online portal, they just wouldn't listen. I finally paid the $972.25 that I was "owing" to put an end to this huge long nightmare of dealing with this and ended up having a huge interest owing on my credit card because of that. Once that was said and done, everything else happened at a reasonable time including reimbursement by both them and my EHC. In terms of therapists there, I've had a chiropractor and two different massage therapists. Both massage therapists were good although Jeanette really was excellent. Livia was my chiropractor and she was also professional and friendly. Overall, on the basis of just clinical practice alone, I can see why they get good reviews but this whole insurance thing has just been a series of poor communications that made my life very difficult; and this is the sole reason why I am so upset about this situation. Had I been informed about this from the VERY beginning of my treatments, it would given me a clearer idea of whether or not I was going to go forth with treatments in this practice because at the end of the day, I'm very focused on efficiency and ease of services for the client. So finally, 10 months after my accident, this has all been resolved but unfortunately, I will not be returning here for my needs and will seek care elsewhere should the need arise again.

They were welcoming and professional and helped me address my chronic back pain. All in one health…read moresolution. I often went from adjustment to massage.

I have been here a couple of times. The massage was run of the mill. The therapist didn't really…read moreask me many questions about my problem areas, and then despite me requesting arms, he did not massage my triceps or deltoids (?!). Also, he rushed into the clinic 10 minutes late. He gave me my full time, though. No self-care prescribed. A BIG turn off for me was the POS machine prompting for a tip. Really?? This is a multi disciplinary clinic, and you're *requesting* tips? This seems highly unprofessional for regulated health care professionals.

Dr. Ben was a key component in my recovery process. I had been struggling with tennis elbow, back…read morepain, trap tightness among other injuries for years. I was afraid it would put me into an early retirement after 25 years of playing competitively. Without mentioning this to Dr. Ben, he was was able to assess my injuries, treat them delicately and show me exercises to strengthen the areas. I trust him with my body and send all my clients to him. I highly recommend using his services for all your injuries and chiropractic needs.

Best rehab clinic in the city. The team meets weekly to discuss patients and their progress,…read moreworking along side each other to provide the best care. Family owned business with high quality practitioners and front end staff. Clean and beautiful inside, it feels more homely then typical chiro/rehab clinics. Highly recommend Glenn for chiro and Cesar for physo.

Highly recommend Jeff as your chiropractor! He's amazing and super knowledgeable about what he…read moredoes. I suffer from TMJ so I would get headaches and stiff neck/shoulders once in a while. He knows how to get ride of the knots. He's also super friendly and easy to talk to. So it makes your visit a lot more comfortable. I also love that I can book same day appointments without having to wait for days for one.

This is a new health clinic located conveniently in Liberty Village. They specialize Swedish…read moreMassage, Naturopathic Medicine, Acupuncture, Orthodics and Physio. Elisabeth Berggren, RMT is the massage therapist and her technique is sooooo good. She is actually from Sweden so I have to assume that is why she is so good at a Swedish massage! She does hot stone too. Dr. Ravinder Gill, N.D. told me more about my body than my own doctor! I had a consultation and found out I was allergic to foods like corn and wheat! That's why I get so bloated! stupid carbs! I love Naturopathic Doctors they actually take the time to find the problem and don't just shove meds at you. They also take a natural approach in healing - take these herbs for your cramps! Loves it!

An incredible place for your chiropractic care and more! Everyone in the office is helpful and…read moremakes you feel welcome on each and every visit! I highly recommend Drs. Ryan & Darrin!

I've been going for about 8 years plus!! it's a great clinic with awesome Doctors who are very…read moreknowledgeable, helpful and really family oriented. They have helped me tremendously and continue to be an integral part of my journey of preventative health, especially as I enter into my older years. They support patients towards a plan of long term self-care with commitment and dedication. They really care, always giving 100 %. The staff is equally awesome, very helpful, pleasant and friendly. They are always ready to help and accommodate patients. I would highly recommend Inside out to family and friends!!

Great spot! I first came here out of urgency to see a physiotherapist. My knees were in a lot of…read morepain (is this what 30 feels like?) and I wasn't happy with my previous physio and wanted to try somewhere new. Christa was absolutely fantastic. She identified the problem as being rooted in my hips and after just one session I was already feeling better. I went back to see her one or two more times but then I was *~*healed*~* so didn't need to return. Christa recommended me to their acupuncturist, Nada, as well to help with some issues with my jaw and neck. I went to see her twice and had a lovely experience. She did ask a lot of questions on the first visit but you can tell she's not just there to collect a cheque ... she really cares about your needs, not just physically, but mentally and emotionally. Prices are competitive, they do direct billing, and the space is really friendly and inviting. The receptionist even let me charge my phone behind her desk once while I was in my appointment! I haven't been back in awhile since their techniques have helped me (yay!), but will be back as needed, maybe for a massage next time.

I have been going here for years for regular monthly massages to work on my ailing back and…read moreshoulders. I was seeing Jennifer Boni, who unfortunately moved cities just recently. I was worried about seeing a new RMT, as Jennifer was phenomenal and I didn't think anyone would be able to compare to her, but I took a chance on one of the other RMT's the office recommended - Kenneth Peddle, and I am a believer! Kenneth fixed my back and shoulders, and could read my sore muscles like an open book. I am feeling super great after my appointment and will be returning. He even gave me some stretches to do in the meantime. I would highly recommend this place - the office space is gorgeous, everyone is extremely friendly, and most importantly, the staff are all excellent medical professionals who really know their stuff.

If you want to see first class results then come to see Dr Serrick. I have come here for four years…read moreand he and his staff are by far outstanding. When I arrived first the office I was having moderate to severe issues with my legs, back and arms. I had gone to other clinics to no avail, then one day someone had recommended Back In Balance. I made an appointment and met with Dr. Serrick. Dr. Serrick assured me that he could help. Over the course of the first few sessions I found my mobility was improving which also helped me regain self confidence. I would hands down recommend Back In Balance Clinic and my top choice is Dr. Serrick!

I heard about Dr. Serrick, I knew if I ever needed help, he's where I would go, and I'm glad I did…read more I had been suffering for close to a year with serious pain from my lower back down the left side of my body. Dr. Serrick did a through exam and we began a treatment plan. He provides exercises for me to do each day between treatments and everything combined has already shown effective. I trust and recommend Dr. Serrick, and am grateful for the improvements I have had since seeing him. As I told him during my last visit: he's a miracle worker!!