1. Physicians Ketamine Institute

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Destin, FL

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Physicians Ketamine Institute

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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2 years ago

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Southeast Pain Management Center

Southeast Pain Management Center

1.8(8 reviews)
86.7 mi

The only reason I come here is because my dad likes Dr. Willis. The girls at the front desk on the…read moreother hand are very rude. I am not prejudice in any way but the 3 ladies (yes, are of color) seem to be more snappy with the Caucasian patience the the Colored patience. I have been bring my dad here for the past 2 years and I continue to get treated very rudely by the front desk girls. My dad does not talk to anyone but his doctor and does fill out paperwork, hence why I have to go with him, so as far as any questions asked to him and I answer I get a snappy response such as, I understand but I have to ask him. Why when I am the one that takes care of all his medical situations. Funny thing though is once they snap at me my dad says, "ask her, she's my secretary. " Then they change their tune toward me. But putting all the attitude from the front desk, Dr. Willis is an amazing doctor and treats his patience with respect. He also talks to you in a way that helps you understand what is going on with you.

Reagan is the ONLY kind person I met past the front desk. The doctor was very cold and also asked…read moreme the same 100 questions I just got done answering with the intake nurse. He also dismissed my pain. I had an MRI done twice now. My last doctor said I'd be in a wheelchair by 60. I am pretty sure I heard these unprofessional and unpleasant people gossiping outside my office. The lady that collected my urine sample was a total cold witch. It seems like people here hate their lives. Stay far far away from this garbage establishment.

Physicians Ketamine Institute - c_and_mh - Updated November 2026

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