Dr Sadler was terrific, she discovered a possible tumor while performing a hearing test and…read moresuggested I see an ENT. The ENT did find a tumor that was causing dizziness , pain and loss of hearing and surgery will be performed. Dr Sadler has been very helpful, patient and informative regarding my hearing aids and proper use.

Dr Laura Sadler and her team made the process of being evaluated and fitted for hearing aids a…read moresimple, pleasant and stress free experience. The whole experience of having them after being unable to hear well for so long was life-changing for me. What are you waiting for? Call today. You'll be glad you did!

Great experience. My old audiologist could not do in ear measurements. Dr. Carol has the proper…read moreequipment. She adjusted my hearing aids to fit my deficit frequencies exact. My two-year-old hearing aids are working better than originally set up. My previous audiologist tried to tune them up last year, but I still could not hear properly. Now I do not miss any conversations. Dr. Carol spent a long time with me making sure they are working properly. I am extremely pleased and highly recommend her. She was patient and answered all my questions Her experience and talent made all the difference. I have been wearing hearing aids for the last 12 years. This is my third set of hearing aids. Organized office and they follow up with phone calls, which is rare these days.

Hearing test, Checked my hearing with several test , very friendly, very knowledgeable clean office…read more. Allowed me to take home a set of hearing aids to get used to them .

I just want to say what a wonderful experience I had with Amanda and her staff. I would highly…read morerecommend this hearing center. You will not be sorry that you decided to make a appointment with them!!!

Amanda and her staff make visits here easy, convenient, and fun! I had neglected my hearing aid…read morecare for 3 years. Amanda helped me get back on track, suggested ways I could replace a missing unit as economically as possible. Amanda is very knowledgeable. I recently went for a follow-up and she cleaned and checked my equipment and replaced domes and filters within just a few minutes. Amanda always puts the client first!

Dr Faldowski and staff were very pleasant and explained everything with clarity. This was all new…read moreto me so I am very appreciative. Jenna, a young woman working towards a career as an audiologist, is receiving wonderful training from well qualified mentors. On top of this, I'm feeling grateful for my new hearing aids!!

The place to go if you have tinnitus. The Dr won't oversell you but will lay out the options and…read moregive you information and time at no pressure.

I had chronic nose bleeds from one side. Dr. Gaugler cauterized it with a solution. That…read moresuccessfully stopped the bleeding.

Everything was above expectations and very much to our liking. Very kind people working at this…read morebusiness. If you are looking for hearing aids please consider Brookway Hearing Center, they will 100% take care of you and make sure you leave with a smile on your face and your needs met.

I agree with Fatmeh's review. They may have an aesthetically pleasing spa, but their customer…read moreservice is zero. The owner doesn't seem to understand how important it is to keep clients satisfied or to accommodate reasonable requests. They charge for consultations, while many other salons offer them for free or apply the fee toward your service. My appointment was denied with no explanation--possibly because I expressed that it's unfair to charge for a consultation without giving customers the option to apply the fee to their service. Regardless, neither the owner nor a manager (if there even is one) attempted to follow up with me. I emailed multiple times with no response. The only time I heard from them was after I booked online, when they denied my appointment and sent a short, dismissive email. After doing more research, I realized this place is highly overpriced for what appears to be low quality customer service . There are plenty of spas in the city that truly care about their clients--try NulQ Wellness, Docere, or The Well Westlake instead. Take your business there and get treated like a customer.

Please stay away from this business the owner's customer service and unprofessionalism takes away…read morefrom the experience. I never met anyone so unprofessional, and unwilling to accommodate a re-occurring customer in person. Her 10 min grace period was not honored per her policy on her website. Instead doors were locked at exactly 10 min after the appointment and she would not even talk to me as a customer to rearrange in person. This to me is really unprofessional and rude. Mind you I was there exactly at the time of the grace period ending on the dot. I even saw a worker walk away from the door as I was at the door. Even though mid drive, communication was there to let them know of this 10 min delay due to traffic. Mind you I was driving from an hour and a half away. This was a complimentary follow up appointment. Because of this, the owner was not as respectful as prior appointments. Why offer a complimentary follow up if you are going to treat a customer like this? Also this complimentary appointment was unable to be rescheduled as complimentary and that was not communicated when making the appointment. She is not mindful of her customer's time and does not respect them enough to even communicate with them face to face. This makes for a poor relationship between customer and client. No matter how "good" your work is. The one thing that sets you apart in this industry is your customer service. She also blocked me as her customer instead of allowing me to freely review on this platform. This is bad business save your money and time and go to any other med spa in the area. There is a reason there is only 5 star reviews on here she blocks her customers before they even can review!