now ohio hearing and audiology expect expert audiologists…read morecourteous professionalism I especially recommend Carly Wohlfeizer she made a small change to my setting which made the world of difference

Dr. Kim Gill was absolutely perfect in fitting and finetuning my hearing aids…read more She is courteous and bright-- a delightful professionaL I highly recommend her for your audiology needs.

Helpful Tip: This location has multiple entrances and parts of facility (i.e. North and South)…read more Check your MyChart for additional details about the location of the office you're visiting. I visited Beachwood Family Health & Surgery Center (Cleveland Clinic) on Saturday. Yes, some doctors have Saturday appointments at this location. I frequent the location for my bloodwork, quick Urgent Care visits, and primary care visit. This time, I was very impressed with my experience (not always the case). From the moment I arrived, the facility's welcoming atmosphere and efficient operations stood out. The parking lot offers various options including self-park, parking garage, and valet. Typically, this place doesn't get busy, so it's easy to park. The lobby has check-in kiosks and helpful greeters to navigate you. They're always eager to help if you address them. The lobby also has a lot of greenery which really adds to your experience even if you're sick. The campus is pretty small and easy to navigate. There's helpful signage to indicate parts of the building. It's a much better navigation experience than any other Cleveland Clinic experience. Think of it as a suburban campus that's easily located on Cedar Rd. The center offers a wide range of services, including primary care, specialty services, and an Express Care Clinic for urgent needs. The convenience of having on-site amenities like radiology, laboratory, and pharmacy services, and bloodwork is unmatched. With a positive review this time, I'll say that I would highly not recommend visiting their OBGYN department here. I had a very negative experience which made me switch campuses to better care. Overall, my visit to the Beachwood Family Health & Surgery Center was a positive experience. The combination of comprehensive services, dedicated staff, and a patient-focused approach makes it a standout healthcare facility in the area.

I had a procedure to be done, staff was super friendly and caring ! They were very quick with…read moreeverything !!

The patient support here is horrible. I really like CNP Allyson McLean. She is excellent but the…read morepolicies they have in place to provide support in cases where important medication / refills have expired is very poor. I suspect they are overbooking the good providers like Allyson. 6 months ago, i called them because i had 3 days left on my blood pressure medication and sent them a secure message asking if they could give me a few days worth of amlodipine to cover me until I could get in for an appointment. They absolutely refused to help. So I ran out of the medication for a few days until I could get it to see them. Recently I tested positive for covid 19 and called them around 4:15pm to see if I could get a virtual visit and prescription for paxlovid. Despite 3 calls and the UH help desk paging them twice, I never received a call back. Additionally, I sent them 2 messages via the MyChart secure messaging service and I didn't get a reply back to that as well. The concern is that when you really need them in a situation like Covid, they are too busy to get back to you in a timely fashion. Fortunately, I was able to see a CNP at CVS Minute Clinic this morning where I was given a covid antiviral. This is actually the 3rd time they have dropped the ball in this regard so I am done with their group. I will be finding a CNP or PCP elsewhere.

I have been having a blood draw at Landerbrook lab for at least 4 /5 years. The people working…read morethere have always been kind and professional. Also I have never had a blood draw that hurt...each time it was painless....I would not go anywhere else for this procedure...It is important to be respectful of the people who work there... and don't be rude to the person putting a needle in your arm :)