Overpriced and shoddy work. Needed a new septic field according to them. Took them over a month to…read moreinstall. Multiple excuses for the delay. After they started the work they informed me they don't do concrete work even though they knew ahead of time they would need to cut through my driveway to lay the new lines. No offer to have someone else come and fix it, just hey, that's what it is. Then they cut through two major drain pipes leading from my house to the street. Tried to hide the mistake by burying the trench back with dirt. Didn't attempt to fix it. Didn't bother to tell me they broke the pipes. Just hide and move on. In the process of digging the trench lines they cut thru power lines to my shed. Those lines also fed the street lamp in the backyard and pump for the pond. Again, not a word from them that they screwed up or an offer to fix it. There was a nice tree next to the pond and they specifically promised it would be okay after I informed them I wanted to keep it. Tore it down while I was gone and claimed it couldn't be helped. To top it off they didn't even haul off the tree or the large chunks of concert they cut out of the driveway. By the time they finished it was raining so hard they couldn't properly smooth out the yard leaving large mounds of dirt everywhere. Claimed they would come back and regrade the yard after weather improved. After calling (actually texting) as they don't answer the phone and their voice mailbox won't take any messages, it took me nearly 6 months to get them back out to finish the job. If they had been cheap then I would agree, you get what you paid for. But they were very expensive for the horrible service they provided. See attached photos.

We had a back up in our basement and needed someone to come out and snake our lines. Tech arrived…read moreand snaked the line and found a hairball. Great. They also said we had standing water in our pipes and that our tank was backing up due to failing field lines. 14 months later and $9000 for new field lines, we have the same issue. This time we call a reputable company in Chattanooga and they ran a camera through to find a large root has grown through our pipe right at the foundation. Turns out this was the issue the entire time. Poop dudes and Dakota jumped to conclusions without doing the proper investigative work. They wanted to install a brand new septic tank until I told them to kick rocks. These guys are crooks. Now they will not answer the phone. Avoid at all cost.

Septic leak in backyard......I had quotes from other BIG NAME companies. I found Rick by accident…read morethrough my wife. He came out and gave me 2 estimates, the best and worst-case scenarios. Thank God it was the lesser of the 2 evils and he had the septic repair done by the time I picked my daughter up from school. Compared to the quotes I was given he saved my 1000's of dollars....I highly recommend him to anyone in Chattanooga .... because of his promptness and great efficiency in repairing!!!....100% my choice!!!! The pictures are too gross to post!!!

I called this company because I was nervous that my septic tank was leaking. It was Memorial Day…read moreweekend and Rick answered. He said I'll come by Tuesday and see what you are talking about. I thought the ground was wet and I could smell urine in one of my bathrooms. He came by to review and said that everything is fine. The softness in my ground is ground squirrels, however, the system looks great. I was so relieved. When he was leaving, I asked about how much I owed him for the visit. He said just give me business going forward. I was so surprised and just pleased that this guy is so honest and fair...trust me....he WILL get my business going forward

Great Company! Ron was great to work with and came out and serviced our tank day before…read morethanksgiving at a moments notice. We really appreciate the great job he did and great service. 5 star business

I chose this company because of all his amazing reviews and he lived up to it all! I'm so glad I…read morechose RMR and got to meet Ron (the owner). He really is the best....honest, genuine, hard working, dependable and knowledgeable! I highly recommend RMR! Good prices too. He does NOT try to overcharge like a lot of companies I've dealt with in many different services.

Fast Friendly Service Got The Job Done!…read more My septic was backed up and that's never a fun time. I called Choo Choo Rooter because of the good reviews and was pleased. I called the end of the day and was surprised to hear he could get me in for the next day! I was surprised it's $350 for a 30 minute service call to snake a line, but they did a good job and my problem is solved. I recommend them since they were super fast and professional.

Unfortunately Choo Choo Rooter didn't perform the job to expectation. They snaked the line and…read morethe technician said something about a slow drain and hair being the culprit, however the toilet is still gurgling when a laundry load drains. I checked the sewer line and it is still draining slowly. This is after one month that they came by and unfortunately my tenant didn't let me know right away about the gurgling sound so I called as soon as I found out. The owner wanted to come by and charge another $250 to snake the line and $200 to put a camera in. There was no attempt to make it right or try to snake it a second time at no charge. I cannot spend $500 within a month time and still have a slow drain. I cannot recommend this company and will not do business with them again.

North Georgia Septic &Plumbing were great, professional and there were on time with our…read moreappointment. And everything they did was explained thoroughly.Not to mention a good price. I would recommend this company.

Nothing better then an honest man who treats you right. I was up to my ears in trouble and they…read morehelped me out fast and effective. I highly recommend this company.

Very qualified plumber. He came timely and explained the problem in detail and fixed it in timely…read moremanner. Really appreciate all the help he provided.

I posted a marvelous review on Google, but will say Chatta Rooter Plumbing was fantastic! They came…read moreout to check my septic system, just to make sure it was running right. Couldn't have been more pleased!

Great Service. Living in a more remote area is not easy to find dependable workers. Seth came when…read morehe said he would and fixed our clog and cleaned up our bathroom. The price was very reasonable. I would highly recommend this company

Very knowledgeable and reliable, they were always in touch with any updates needed. They stayed…read morebusy and completed the project in an honest and workmanlike manner, and were always available to answer any questions or concerns.