They took forever to get our pictures back, we bought extra picture each digital costed extra. They messed up our order more than once. We had to call them and drive far just so they can still get our pictures wrong. They will also use your photo of your child to promote there services with out your consent. Horrible service. read more

Very good high quality photos and great customer service; highly recommend, would definitely be coming back when other events arise!

I had my daughter's 15th photos done by Photo Cervantes. I was very satisfied with their services. They covered most of the event and the quality of photos and services was excellent. I recommend them for events and look forward to have them again for my next event! read more

Service was excellent! Pictures and video quality was amazing. Im so glad i picked this photo studio for my wedding. I would 100% recommend this photo studio to anyone. Service was excellent too! read more

Super friendly staff! Great customer service and willingness to work 1:1 with their clients on reasonable prices. Awesome quality photos, will seek further business with them. read more

If I could rate this place a 0 I would. I had an event at the beginning of the year. It is now the end of the year and I am STILL waiting on a couple items from them. I was really excited to contract them at first because my church was promoting them but they were really disappointing. Every time I called they said they never received an approval email or that I never emailed back with replies when in fact I did, and just in time before deadlines expired. They don't even keep track of decisions made IN PERSON WITH THEM. Keep all emails & dates so they don't keep bullshitting about what you "didn't" send or approve. They kept blaming editors for the amount of time things were taking. The worst part is their communication skills. They NEVER call you with updates. You have to keep calling for updates or you will never get your things. read more

Muy bonitos fotos donde guardas tus recuerdos y rescatas tus memorias de fotos antiguas

I usually don't write reviews but I'm very disappointed in the quality and service on this place. I purchased pictures from my daughter's baptism and they told me they would contact me in 3 to 4 weeks. 4 weeks and nothing. I had to reach out because they didn't even bother. Now I get my pictures and they have photoshop my daughters face. Why would I want to photoshop my daughters face? She's 4. I would recommend that you really pay attention to every detail and ask questions because they won't tell you nothing unless you ask. read more

Horrible horrible services . I would never want them to take my pictures ! Especially meaningful ones . It took them so long to get my pictures ready no one ever calls you back and they took my pictures at st Philip Neri church for my kids baptism . My pictures are poor quality I could have token these myself instead of paying for them . I'm so disappointed!!! read more

Honestly if I can give this photographer a 0 I truly would, yet when I walk in they had just bad service very unorganized. They photographer was in a rush saying I have somewhere else to be so we need to hurry up. That is very unprofessional. Then they mention we have a lot of people to attend and do alot of photos then maybe you guys should hire more people and stop taking blurry photos and yet pressuring people. Then you have to pay first and still have to wait almost 2 months for your pictures and yet with a bunch of there mistakes that they say ohh sorry it won't be done till the next couple weeks and they never even call back aswell to give you an update. Never again. The worst place to take photos !!! read more

So unorganized, I recommend keeping your receipts taking pictures of what you are ordering, if ordering a frame please please take a picture. The lady that sits on the far end desk should take classes in customer service,not even a friendly welcome or apologetic . BAD BAD BAD experience. I received a very Cheap frame with a bad quality pictures, the picture looks like if it has water marks. I see a bad review for San Philip Neri on here from a different person , I will reach to the church office to share our complaint . At church they show u wonderful picture a nice frame and you don't get what u paid. "SCAMMERS PHOTO STUDIO CERVANTES " read more

Amazing work! They took beautiful photos of our family and our baptism and the staff is so friendly.

I highly highly recommended this photo studio. The people there so wonderful and professional. I drove about 45 minutes for their services and it was worth it. I'll be going there again for my future photographic needs, even though there is a lot of studio close to my house. read more

I found this company at a vendor fair at Almansor Court in Alhambra and their portfolio looked great. They promoted their wedding and quinceañera services and I told them I have my parents' 50th wedding anniversary coming up. They told me they could do it and handed me business cards and flyers. I sent an email to the addresses on their marketing materials and their website but did not hear back. I followed up a week or two later with a phone call and left a message but never received a return call. Not sure if they don't know how to manage their office or are selective about what clients to take, but they could have at least called back or emailed back to decline. Took my business elsewhere and found a great local photographer who was responsive and came to our house to discuss our needs. Something this company could learn from. read more

Got my graduation pictures done here and these people are just scams. They say one thing just to get you to pay the $30 to book an appointment but when the day comes they tell you something else with these extra charges that they never mentioned to you in the beginning. Communication here is terrible, and i also made an appointment and the photographer (the owner) was late. Very unprofessional. read more

Amazing service and pictures came out great. Prices are affordable and they work with you in case you want to purchase additional pictures from a package you choose. Definitely recommend. read more

Great customer service! Claudia is very friendly and professional. She helped me select the best pictures of my daughter's first communion. Very reasonable prices and beautiful work. read more

Very happy and satisfied with the services I received. Excellent quality on the photos!

Came here for a passport picture customer service was mine and I also look at my pictures five minutes after they were taken and they came out pretty good read more

Amazing quality and exceptional service! Ramon did my quinceañera 14 years ago and now he did our wedding! Karla also helped us at the office and she was super helpful! Can't wait for them to do our baby shoot hopefully soon! read more

I had a great experience with this photography company. They were recommended by a family member and I am very pleased with the service and quality while being affordable. The engagement photo session was amazing. Juan suggested a great location and it worked perfectly for us. We were able to choose from so many great pictures. The wedding photos are already ready to view (2 weeks later) and we will soon choose the songs for the video and the prints we want for our family and our home. There are over 1200 pictures to view so I really appreciate the amount and variety of pictures taken. Juan is very flexible and works with you to create just the vision you have for these important preserved memories. I can't wait to receive our album, prints and videos. I recommend this photography service and will tell all of my family and friends about his service. Thank you Juan and family for making my wedding day wonderful. read more

Very professional and nice! They were nice enough to take our family Christmas photos last minute! My son was fussy and was not feeling it, but the photographer helped my 2 year old calm down and we got some amazing shots! Thank you read more

Awesome place! Definitely recommend. got my first communion pictures and confirmation pictures taken from here and they came out so good! great quality. definitely coming here again! 5 stars! read more

Had my Quinceañera pictures taken here and they were beautiful. The photographer was very friendly the whole time with me and my family.

The photographer that took the pictures at my god sons baptism at church, are horrible!!!! So blurry and ugly. And I couldn't get at least half of my money back. Baptism are a special moment and this photographer from this studio is awful. read more

If I could give them 0 stars I would. The photographer who took the pictures for our daughters First Communion did a horrible job. Most of the pictures look blurry. I payed them the day of the event (I got the biggest package they had) arrived 1 hour before the mass started. The photographer was rushing and didn't even wait for our family to arrive to take pictures of everyone as promised. I called a week prior to find out what they were offering in the package and etc. A week later I got a call that our pictures were ready. We went in and ended up paying more money to get our originals even if we were using the exact pictures in the package. It was about $4/5 each picture. Whatever we payed. Now here's my biggest issue. It's been almost 2 months since our event our pictures are still NOT ready. This is ridiculous given that we payed for everything before they even took the pictures of our daughter. Service is ridiculous. If you want to wait a couple of months and pay an arm and a leg for horrible pictures definitely hire them. If it wasn't for the school who got a "contact" with this studio I would've NEVER hired them. The pictures we took on our phones are better and better quality. Currently still waiting for our pictures. Contacted the studio and the lady said there was a mistake and had to redo something we ordered. Horrible customer service. No one even bothered to call us and update. She said it could take another 2-3 weeks lol read more

Sign on the door says they're open 11-8 Monday through Friday, called in and they confirmed the hours as well. Got there at 11:35 and the place is closed. Another customer was waiting outside as well, very unprofessional. They want us to buy pictures from church events but can't even open their business during the hours advertised read more

Very happy to review Photo Studio Cervantes. They are very professional, and reasonably priced. I have used their services for different religious events (most recently with a Communion and a Confirmation). You will be very satisfied. Excellent people working there. read more

Man what a head ache !! We are forced to use this guy for confirmation at church, photography allowed !! And this clown takes our money and won't even call back! I got the biggest package , forget the money !! The memories is what is gold to me!! The church will hear about this . Get them where it hurt in their pockets! Taking on to much work for a small business,hire more help!! read more

The 1st impression I got when I walked in was "Wow, they have beautiful pictures." I went in to take a passport picture and we all know we never like our passport pictures. This was not the case, I looked amazing! It took about 5 minutes to receive them and the two young ladies in the front were so kind. I will definitely come back and take studio pictures soon. read more

My daughter did her 1st communion and this business came to offer their service. At first, it seemed like the service was really good. They came and showed us (parents) examples of the pictures they had taken in previous 1st communions and of the packages they had to offer. The pictures they showed us looked really nice, very professional looking with nice photo paper and poses. I thought to myself, "I definitely want this photo business to take my daughters pictures ". After all, this was a very important day for my daughter life. However, to my surprise the service ended up being a total disappointment. And that's to say the least, but I was angry with this business and how they treat their customers. As a customer of this business, I expect to be treated with respect and to be completely satisfied with the service. But that was not my case. They took crapy poses, the print out results were terrible. I can print better pictures in my home printer. They tricked me into buying more pictures than what I originally had wanted. They ended up giving me the pictures and poses they wanted instead of the ones I had chosen. When I told them how upset I was about their service, they didn't try to fix their mistake. All they said was, "sorry u feel that way". They don't care about their customers.... They only care about making $. read more

called and called and no answer just go ahead and close down your studio already with all these bad reviews customers will not recommend

We had our daughter's Quinceañera photos and video taken by photo Studio Cervantes and we were satisfied with there service. Thank you to everyone who was involved in making the best of this memorable day! read more

So I came in to take pregnancy photos with my husband, Rick. He never smiles in pictures; however, that was not the case. The photographer, Ramon Cervantes, brought out a genuine expression from Rick. I can't wait to come back and plan an event with photostudiocervantes. read more

They get 2 stars for the beautiful pictures. Other than that he should get 1 or none. We set up an appointment months ago and the guy shows up at our home rushing us and upset because he was in a hurry. The second appointment we set up he never showed up to saying he had many places to be and wouldnt make it after 45 min of waiting and calling him. Once at the church he was rude and unkind. His customer service is shit and if it wasnt for the beautiful memories I didnt want to lose I wouldnt have even bothered buying any. read more