I encountered a terrible experience with this company. Keep in mind I've never left a negative review before. I learned about this company through Groupon but Booked with them directly. I explained to them from the beginning I bought this as a gift and would like them to contact my nieces mother directly. After mentioning to them multiple times, I finally gave up and just accepted the fact they didn't take directly well. Three days before the even Miza calls me at work and asks me if it's okay to move up my hours because they apparently over booked. I kindly declined the offer as we have family coming from out of state for the party. We needed the hours as I originally booked. Well the day of the event, they showed up but left early! They decided to change our agreement with out notice! They left early even when I asked their representative to please stay our agreement was 5-7. He declined as he said he had another event to attend! Terrible experience, as my family hadn't arrived who had flown in from far. read more