These guys have fixed my android phone AND my iPod nano. They seem pretty knowledgeable. They do…read moregood, affordable work.

I have brought many phone and iPad problems to these gentlemen over the last couple of years and…read morethey have always come through for me!!!

As a small business, I don't have access to an in-house IT guy. Dave fills that role as he will…read morecome to my location and perform all my computer repairs, upgrades and solve my software issues. I've used him for over a decade. Great service, good value, nice guy.

This business has an excellent selection, knowledgeable employees ( especially Jay) and will cut…read moreyou a good deal if you're spending enough money. Best shop in town for my money

Moved to the area somewhat recently, was looking for a smoke shop near by. This smoke shop has the…read morebest customer service out of any previous ones I've been to. I've continued to go back numerous times, is always my go to now! Very happy :)

Great customer service!!!! After taking 2 of my watches to Kay Jewelers for batteries to be…read morereplaced, I had to in turn take these to On The Spot. Not only could Kay not get the watches put back together they actually broke one. Joey at On The Spot replaced the batteries and fixed the one watch Kay's broke. Great service and pricing!!!! I'll be back. Thanks Joey!!!

I have not had a chance to visit the store yet. I read the reviews as I always do and Mr. Allens…read moreresponse to a dissatisfied customer was so thorough and thought out that I have already decided to visit the store and if at all possible make my purchase there. You can tell from a distance thatche has integrity andxisxan honest person. I was guilty of going to the lowest rating and then the highest. I hope to do business with an owner with the knowledge he has about his trade.

Best Jeweler in Albany! Allen's has a very friendly staff as well as gorgeous jewelry designs.read more

I'd give this place a 3, because the quality of your experience will vary greatly depending on who…read morewaits on you. Some are very patient and hyper knowledgeable. One visit there, and I might add my last visit there, the girl that waited on my friend and I couldn't be dragged away from her text conversation long enough to help us. Product selection isn't bad. They don't carry my favorite brand, but whatever. There are better options in the Albany area. Jmho

I have never encountered a vape shop with employees with such knowledge and care. They've never…read morepushed me into buying something I didn't need and were always very understanding. They helped me get the vape just right for me. They walked me through everything and made sure I knew how to handle the device. They always greet me with a smile and make nice conversation. They have a wide range of juices and flavors. It's always a pleasure going in. I have gone multiple times and have never had anyone be rude or snide with me. More than likely if an employee was "being rude", it was the customer with the attitude and didn't get their way. Good life has always been extremely fair and ethical in their dealings. They truly put pride and care in their work.

My fiance purchased an engagement ring from John Ross jewelers sometime back in late December/…read moreearly January 2008. The ring was pre-made, but had small diamonds added to it by John Ross jewelers. One month or so after I received the ring, one of the small diamonds added into it fell out. My fiance traveled to Albany (we live in Atlanta) to have the ring repaird by John Ross Jewelers. They fixed it in approximately three hours. Over the next few months, the prongs holding the smaller diamonds began to turn a bit yellow. I didn't have concern however, because I had heard this happens to white gold rings. However, about eight or nine months later, three more of the small diamonds fell out. At this point we were certain that the quality of the customized mounts that held the small diamonds was not good. When my fiance returned again to Albany, he encountered the store's manager (owner?) Chuck Roberts who informed him that he would repair the ring again. When my fiance asked Chuck as to why the diamonds were falling out, Chuck informed him that "some new chemical women are using in some product" is causing erosion and/or pitting of the gold in the diamond settings and thus causing the diamonds to fall out. My family has rings that have been passed down from generation to generation. Some of the women who wore them worked in factories as far back as the 40s and 50s. Some of them were domestics. My mother now wears three of these rings. I have NEVER heard of any cleaning or hair chemical strong enough to erode the gold off of rings. My mother and I don't work in any strenous environment- I'm an accountant and she's an attorney. There is NO reason why the gold should have eroded and cause my diamonds to fall out. Having said that, I called Chuck myself and inquired about this "mysterious chemical". He could/wouldn't identify what he thought it was. He also claimed that it "happened all the time" which I don't think is a good thing in his line of work. Therefore, I told him that as I am no chemist, that means nothing to me as a consumer and that I would like to return the ring for a refund. He repeatedly interrupted my speech during the process and finally said, "Well, Babyhoneychild, we don't do refunds. It says so right at the bottom of the receipt. We do store credit only." I said, "Am I to understand that if a product is defective you not only do not give a refund, but you expect me to use a "store credit" to get another potentially defective product?" I then informed him that I would be making a few phone calls and hung up. My fiance went back to retrieve the ring before it was repaired so that we could have it evaluated by a professional. Upon returning, the repair that was originally estimated to take a week to repair, was miraculously finished. (I hope that doesn't mean they rushed through yet another faulty repair). The short version is this: I'm not willing to have my fiance travel 3 hours to have a ring repaired for a third, fourth, fifth, or however many times. I can hardly believe that someTHING that I am using is causing all my diamonds to fall out. I don't appreciate being interrupted or being called "Babyhoneychild" by a strange man. At this point, I don't want to do any more business with him, but I felt compelled to say something because other people may encounter his shoddy work and shoddy attitude. Be warned.

My fiancée designed and purchased my engagement here. Now I was not present during the process, but…read morethis weekend I came in to have my ring sized as well as altered slightly to fit the original design that my fiancée came up with. One thing I like about this place is that it is def a mom and pop business. The people are very friendly and really take in to consideration what you want. After showing the jewelery designer a few things to the ring that I wanted, they decided to just recast the whole thing so that I would be happy. I really liked that... this makes me consider them more when I purchase my wedding bands. Especially since my band will have to be designed to fit my engagement ring. John Ross has a good variety of rings, earrings, and pendants. They has some really pretty settings for engagement rings too. Very nice. But really, the thing that impressed me was that they can make your design a reality with a jeweler and a jewelery designer to make sure it looks perfect. Also that they are willing to go to great lengths so that their customers are happy. This may not be a fancy jewelery store like the ones that I'm used to in Atlanta, but they sure know what customer service is about. #365Yelp 65/365

Worst experience ever in an optical company, don't waste your time or money…read more Over a month later and I am still waiting for that phone call...

So my wife brought my kids there after she called and asked if they took my insurance. They advised…read morethey did. So they advised both kids need glasses. So she hd a $10 co-pay. Then advised my insurance only covered 40% for the frames. So i said thats odd as i had got $400 glasses last year from a place on ATL and only paid $54. Then tried to tell my wife that my 8 year old daughter needed women's glasses because of her size well i saw them and they seemed like they were falling off. So i told her to take the kids somewhere else. Well what do you there was NO copay per my insurance and they covered $150 for the frames and covered the majority of the lenses. So she called Lee County Optical back and the manager advised we accept your insurance we just don't participate with it. So before you go verify that they Participate with your insurance so you don't get screwed over. A friend advised that she brought her 6 kids here and they said they all needed glasses, she then brought them to another eye doctor and they advises only two needed them. Again i wasnt there for that. So I would go somewhere else. It will save you alot of grief.