My first time seeing an eye Dr since grade school. Had to finally get glasses due to my T2…read morediabetes. I was given an eye test and then rushed into a room to try out glasses. The "dr" very quickly went over options for lenses and even though I had questions she rushed out and just suggested to get the transition lenses. They said they had package deals. I ended up paying $500 for glasses that I can only see out of the top half. The lower half is too fuzzy. I was going to go back and complain but I researched the frames they sold me and found them online for like $40, would have been $175 with the prescription lenses. Such a ripoff and clearly only interested in selling extremely overpriced glasses. Will never be stepping foot in here again, neither will my family.

From the owner: Looking for an eye clinic near you in Leesburg that treats you like family? At Regional Eye Center,…read moreour friendly and professional eye care team offers a wide selection of basic and advanced eye care services to help you maintain your long-term eye health and comfort. Basic optometric services include eye exams for the whole family, emergency eye care services, and treatment for dry eye symptoms. We also specialize in fittings for scleral lenses, assisting patients suffering from low vision, and detection and treatment of common eye diseases. Come check out our expansive optical, with the latest stylish frames from the leading brands in eyewear today. These include Elle, Fila, and Coach.

I have been to other eye doctors in the area but have never found a more caring staff and eye…read moredoctor (optometrist) than here at Vision Source. They offer the Optomap so you won't have to get the old dilation procedure. Both Dr McElroy and Dr Nguyen are superb at what they do, they let you know up front that YOUR vision is THEIR priority. They go the extra mile and provide their home phone numbers in case of emergency. They don't want their patients to wIt when they are having eye problems. The staff is always friendly, welcoming, and helpful. If you are looking for a new set of glasses they offer a wide variety of frames and are helpful so you choose the best pair. I recommend Vision Source!

For eye care, and doctors who care, you can't get any better than Family Eye Care…read more The staff and doctors are warm & wonderful people, and the eye care is the best available. I highly recommend this eye care center!

Great customer service by staff! They are friendly and efficient. Wouldn't trust my eye care to…read moreanyone else.

Excellent Staff and great customer service, I am glad my primary physician referred meread more

Here with my dad for his 1:45 appointment. Arrived 10 min early to complete paperwork…read more We were greeted by all the front desk staff. That was very nice and unexpected for all to greet us. We waited roughly 15 to 20 min before he was called back. Dr. Chew was very nice, knowledgeable, patient, and attentive to my father's concerns. He was diagnosed with cataracts a couple of years ago so this is a follow up visit on the next step. The sitting area is clean and spacious. Considering Covid is still strong in the country , signs are posted to wear a mask and you can only be accompanied by 1 relative. The seating arrangements are spaced between each chair. There were 10 patients sitting on our arrival. From what I observed they move pretty quickly on getting you registered and seen by the doctor. The location is easy to find. It sits on the corner (right side) you can't miss it. It is a 1 way street .... Dr Chew has 3 offices - Americus, Montezuma, and Leesburg. If you're in the area, check them out. They have a large selection of glasses and shades.

Visiting Americus from Maryland... and of course, I broke my glasses! Called a local friend who…read moresaid "head on over to the Regional Eye Center." 10 min later, I arrived there, and was greeted warmly by members of a large and courteous staff who are running a busy and accessible business. And wow - 10 min later, I was already headed back to my room in Downtown Americus, to continue my work mission here - and able to do so with repaired glasses -- all done at no charge. What? Wow! Amazing gift of time and talent and treasure. A reminder that even in a busy world where business matters, there are good folks who make Service their business. That matters. Thank you.

This is among one of the worst customer service experiences I have ever had. First they are NOT…read moreophthamologists, they are optometrist. Repeated phone calls and messages with no replies. Requested visit notes multiple time, told they would be emailed, never sent. Also told to return for service and see "Tom"..went in person 7 different times when I was told he would be there and he wasn't..they lied and absolutely wasted my time. I have gotten my records and will go elsewhere. Also, my first appt was scheduled online, when I arrived, they said I did NOT have an appointment, I was there and in appointment for 3.5 hours.

I have been a patient of My Eye Doctor for years. This establishment has deteriorated rapidly over…read morethe past year, moreso over the past two months. I have been trying to contact by phone for three days, no one answers, or if you leave a message no one calls you back. I was suppose to have been referred to a specialist at Southern Vitreoretinal Assoc., several weeks ago and it still has not happened. I will be looking for a new eye doctor.

Do NOT go here for your eye care needs. I bought a brand new pair of glasses in November for over…read more$300. They fell apart in January. Had them replaced. Today (March 17th) the "new" glasses just fell apart in the exact same way...in the exact same place. They refuse to honor the warranty on the frames. DO NOT use this pathetic excuse for an optometrist office.

For 2 months I have been waiting for an appointment because they have had nothing sooner. On Sunday…read moreat 7pm, the day before my 9 am appointment, I get a message that they are rescheduling my appointment. I called first thing Monday to find out why. Apparently the only doctor in the office this week broke something and can't work and the other two doctors can't be bothered to come in and cover his patients since they neglected to have anyone on call in case emergencies happened. But they will be glad to reschedule me for an appointment in a couple of weeks. I'm extremely frustrated that I have waited 2 months, took off from work, and rescheduled my life to get this appointment and this office is acting like they are doing me a favor by rescheduling to a day that I am at work and would have to take another day off. I understand emergencies happen but their lack of coverage for their patients is a huge problem. Be aware that even though they charge you when you miss an appointment, they may be quick to cancel yours.

Made an appointment 6 months ago. That was the first opening they had. Cool. Got a call today. My…read moreappointment was canceled, less than a week before my appointment. The lady on the phone said they stopped taking my insurance back in March. This call was Thursday, June 26. Yeah, March. The lady on the phone said she canceled my appointment. Period. Did not ask if I wanted to pay for the appointment (I would have). Just canceled. Since March, I've received 6 text messages asking me if I wanted to keep my appointment. The most recent was Tuesday. This is the customer service this place has, I'm not interested in going there. Recommend you do not go either.

I highly recommend this eye doctor! I had an all around excellent experience! The receptionist are…read moresuper friendly and greet you as soon as you walk in the door. They are also very helpful and informative. The optician assistant was very nice and so easy to talk to. The optician Dr. Kolisk is hands down the best eye doctor I have ever seen. He is very knowledgeable and you can tell he genuinely cares about his patients and their eye health. The wait time was not long at all after arriving for my appointment. The waiting area has plenty of seating and is decorated very pretty.

Scam. Verified my vision insurance from BC/BS was accepted when I made my appointment…read more During exam, got an ophthalmologist on the internet to conduct the exam. Mind you, appointment was earliest available four weeks after request. Online exam. Then notified me for the first time that full payment was due and insurance was not accepted. First and last eye exam here. Employees flat out lied to me.

I have always had good service with them, If I needed any repairs or had questions they would help…read moreme out. I find that they are professional and do they best they can do.

During my recent visit & past visits, they are the most warm hearted staff around. Their is No…read moresignificant wait time, staff very friendly, always willing to assist you with the Biggest Smile. I would recommend friends & family to try them out. Just love my eyewear. Thanks

Dr. Berg is completely professional, personable and always pleasant. He has genuine concern for his…read morepatients. His skills are very well known.

Once this office has completed its surgical on you ,you are SOL on getting further help. They do…read morenot even follow their own Drs advice to come back when there's pain in your post cataract surgery eyes. I was told to " go to your optometrist, all we do is surgery now." Even though Dr Fay said to immediately come back if there is pain.