Chase, I just wanted…read moreto thank you for the great outcome from our on-line transaction. In all my years of buying used stuff, I have NEVER seen as good a packing job as you did with the speaker I bought. Just AWESOME ! Not only did you double-box it and used styrofoam to pad the inner box but you wrapped the speaker in a protective fabric sock and then bubble wrapped the hell out of that! It took me over 5 minutes to just get the bubble wrap off of the speaker! Just like you said, the speaker is in absolutely pristine condition. I connected my frequency sweep generator to it and all drivers work great and the crossovers are doing their job seamlessly. The speaker is already installed in my theater and sounding great. It's a perfect match for the other used Motif X I have on the opposing wall; also in cherry wood, in pristine condition and sounding great. The effort you spent over-packaging my speaker was over the top and much appreciated. You are obviously a stand-up guy who perceived my large concern with possible shipping damage and you stepped up big time to cover all bases. The only thing that UPS could have done to damage that speaker was to set it on fire! I will leave a rave review for you and your company on ebay and Yelp. Thanks again, Brian

My first dealing with Regal A/V was in 2008 when I took my Jeep Liberty in to have an audio system…read moreinstalled. Regal did an efficient, professional job. The audio sounded great, all the components were installed correctly to my standards, and my vehicle was completed quickly on the same day. I purchased a new 2010 Mustang a couple years prior and wanted to once again add an audio system to my new vehicle. After the great experience I had with Regal in the past I had no concerns taking my new, straight off the lot, Mustang to Regal. Oh how I had thought wrong! I got a quote, scheduled my appointment with Regal, and brought my vehicle to them. They originally estimated that they would have my vehicle ready for me later on that same day. When I went in at the estimated completion time there was little progress made, I was then told to inquire later on in the day. That evening when I called I was informed that there were some issues that they had encountered when attempting to install the aftermarket Alpine components. I was informed that they would have to keep my car at their shop for another day. I asked if they had ever done a similar project and they replied with "Yes" but later on it was revealed that this was in fact that was the first 2010 Mustang they had worked on. Needless to say because I did not live in Hays, I had to take yet another day off from work for Regal to install the stereo in my vehicle. That day I had not heard a word from them on the status of my vehicle. I called at around 5pm that evening to find out if my vehicle was complete. Their response was yet again "no." They had provided me with a loan vehicle so that I could return to work the following day. It was a week later when I finally got my Mustang back. Upon initial inspection my vehicle looked and sounded alright, take in mind after a week I was just ready to have my vehicle returned to me. I was recommended to come back when my schedule would allow to let them perform some additional tweaks to the audio system. As time passed I began to notice more and more problems not only with the audio system they installed but also with my vehicle. I experienced the first problem only a couple days after the installation. While I was driving, one of the subwoofer boxes had fallen over and a cable was disconnected from the subwoofer. I was able to reconnect the wire and since have not had any issues with further disconnections which leads me to believe that they may had not secured the connection. Instead of building a subwoofer box to fit inside my trunk they threw in two truck boxes which faced each other. This caused the bass to sound muddy and muffled. With some assistance, the boxes were moved to the back of the trunk facing the seat. Not only did this prevent the bass from sounding muddy it also added a small amount of extra room in my trunk. I believe that anybody slightly experienced with audio should have caught this knowing that if you put 2 speakers facing each other the sound quality will be poor. One of the perks of the 2010 Mustang is the Microsoft Sync system which allows hands free phone features, voice navigation, and other voice assisted features. Since Regal has worked on my vehicle none of these features work. What is the purpose of owning a new vehicle if I cannot use all the features to their ability?? The thing that angers me the most is the large tear on the interior side panel where the driver's side seatbelt is housed. There is no possible way that I would have created this tear simply by using my seatbelt. It appears that the tear was created by someone forcefully removing the panel. My $30,000 car is now damaged due to someone's carelessness... It is 2 years later and I would not be surprised if I still continued to find further issues with Regal's install. Regardless of offering to do further tweaks at no cost I refuse to allow them to touch my vehicle again. It simply perplexes me that they would lie to my face that they had worked on a setup like the one in my car then later state that the project was uncharted territory for them. I am absolutely disgruntled that they allowed my vehicle to sit in their shop for a week as their "project" when the research of the install should have been performed before I even stepped foot into their shop. And lastly, the fact that they did not inform me of the damage they did to my car, nor try to reimburse me for that damage. It is in best practice to at least make the owner aware that damage occurred while in their hands. Between both installs I have spent around $6000 at Regal. Currently I am interested in upgrading the audio system in my vehicle and I can confidently say that Regal will not be getting my future business!

I was absolutely struggling to set up my personal account and close my business account over the…read moreinternet with "help" from the automated messages I got on the computer and phone. I decided I had struggled enough and drove 30 minutes to get to my closest Verizon - aka this location. Patrick made things soooooo much easier for me! He was friendly and helpful and made sure everything was squared away before I left with my new plan and iPhone! He helped me by explaining the differences in the plans I was debating between as well as the Apple Watches I was looking at. I never once felt pressured to purchase anything more than what I was looking for. Thanks Patrick! You rock!

i do not recommend the South Vine Street, Hays, KS Verizon STORE…read more ***** Called the HEAD OFFICE in Wichita, told me later: They ARE NOT even a CERTIFIED Verizon dealer. Why does Verizon Company reputation be allow an unlawful perpetrator to represent their company in such a careless, no, Abusive manner? Scenario: Entered Verizon Store South Vine Street Hays Ks. Upgraded my IPhone. Was told that I had 90 days to return if not satisfied. Gave myself 3 weeks to familiarize myself with the phone. Did not like it! after 3 weeks -Went back to the same NOT-Certified VERIZON Store TO EXCHANGE: Day 1: They would not allow me to return the NEW IPhone that I had just upgraded to. #1 rep: would not allow me to exchange. #2 rep: would not let me exchang Day 2: #3 rep: told me, as he immediately uncovered top rt. cover of phone- said there was a scuff on it.....would not exchange. There was no scuff. Yet, he Miraculously opened the exact corner of a 'scratch' -'on his First Attempt'. ! He would not exchange. #4 rep: would not exchange Day 3: #5 rep: Male rep turned a BLANK' computer screen for me to view: ---------I'm telling you it was COMPLETELY BLANK. Did not even have a Verizon Heading on the page; no empty invoice even. A COMPLETELY BLANK SCREEN -nothing! How stupid they think their customers are? How 'Intentionally Malicious' they are allowed to treat their 15-year customers? How do you think they will treat you? this rep said that they had no account for us in their system. We have PAID Verizon Bills for 15 years - from that very store, yet he expected me to believe there was NO ACCOUNT SET UP for us! PROSPECTIVE VERIZON CUSTOMER: Is this what you want from your Phone Provider?

No one knows much of anything. I guess they manage to attract customers how know less than the…read morestaff. Must import them from Russell. Save your time & go online.

I used to tell everyone I knew to switch to this cable company. But I'm sad to say we are now…read morelooking for a new cable company. Rates seem to increase every month and if I call about the increase I'm told there is no discount available for current customers. I was told when i had cable installed that I could add extra Tv's later at no cost, that is now no longer true. I feel like this company is doing a bait and switch, and I'm really disappointed that what was a stellar company a year and a half ago has gone so far downhill. I would not recommend them.

From the owner: Two-Way Communication Mobile Radioread more

Only reason I switch to nex-tech was because they had a half off any smartphone promotion. Turns…read moreout they just put the cost of the phone under a different name. I paid off the other half of the phone but I'm still half to pay some bull charges that are the more than what I would be paying if I went somewhere else. It's bad service for the same price as Verizon.