I came in for a B12 shot but got so much more information!…read more I'll be coming back soon.

I forget to add a shout out to Aida and Dr. Brown are my absolute favorites and I will wait for…read morethem to become available even when I am on a tight schedule. They are both very nice, positive, and supportive. They are great listeners and never make me feel rushed when I have questions. The last MA I saw Friday was Jammie. She is very nice too and she loves pink ( that's how I remembered her name). Aida was with a new Spanish speaking patient, so I had to see Jammie. I made sure to remind them that I was not open to seeing Andrea. The manager reached out to me after my last post to follow up. My schedule is very hectic and I haven't had to connect. I appreciated her taking the time and effort to want the details of my experience. Thank you Jodi, I'll try to remember to ask for you next month. Stay tuned.

Ashley was very informative and friendly. Very knowledgeable as with all my questionsread more

I love good service and I do not hesitate to share a good review when I get good service. Claudia…read moreis awesome and very caring and patient

Ive been coming here on and off for a few years now and I'm always amazed with my results! I do the…read moreweekly weight loss program which comes with Phentermine and two additional supplements (Crave Away and Meta-Blast) plus a B12 injection that helps with energy. The picture of me is over the span of 4 months! Thank you for the great services valley medical weight loss! :)

Alexa did a great job explaining my next steps for my weight loss journey. I am starting my second…read moremonth and she was very helpful. The new clinic is beautiful! Clean and friendly staff!

UPDATE: The district manager, Emily, called me and was…read morecompletely empathetic to my situation. I was able to really feel her sincerity with our entire conversation. She is dedicated in making a bad situation into a positive outcome and I am so grateful for that. she really helped restore my confidence with the amazing culture that Red Mountain has. I look forward to meeting her one of these days when I am in the arrowhead location. I am going to update my review to a five star review. Thank you again Emily for the kind words and sincerity. ORIGINAL: The RM3 program is a 5 start. The reason I am giving a 1 star though is because I paid $548 for the program this month and the appetite suppressant was $64 of the cost. This was on 3/23/2022. On 3/25 I received the medication in the mail. The cap was not on and the bottle was not closed all the way. The medication was mostly gone at that point. I called right away. The Red Mountain Arrowhead location Manager, Tracy, called me back in the morning of 3/26 and said that she will order a new bottle. It would arrive on 3/29 or 3/30. She would call me and I would have to bring the bad bottle in to exchange. I understood that accidents happen. I never received a call back. I went in on 4/2 for my weekly shot. I spoke with the assistant manager, Tabytha Newton, and she said that the pharmacy is running behind with orders. She gave me her business card and said that she would call me on 4/4 and was so sorry for the lack of communication. She assured me again that she would call me on 4/4, but if for some reason she was not able to, to please call her direct line on her business card. Today is 4/5 and I tried to call her direct line on the business card and to my surprise, that number has been disconnected. I than called the only number I could find for REd Mountain Arrowhead and it was to a call center. Amanda let me know that she would get a not over to the Arrowhead location. Amanda than called me back a few minutes later and let me know the medication should be arriving today. I asked her when it was ordered and she said Saturday. I asked it it was this past Saturday or the week prior and she said this past Saturday. That means the Manager lied to me the week prior. I was extremely upset and demanded a manager call me because this is unacceptable. The assistant manager, Tabytha, just called me back and said that she thought she told me that she would call me back when it came in. She ordered it yesterday and put a rush on it to be here today. She will let me know when it arrives so I can do the exchange. For the inconvenience she is going to put a $25 credit on my account. That is so kind. That should pay for my round trip gas to have to drive there an extra day and take over an hour out of my day because of their error.

Needed to lose 10 lbs and have used another location before. Had to decrease the amount of…read moreinjection due to not being able to eat at all. Still went on for 2 months. Don't waste your money, every check in is $100 and had to meet two times. The GLP-1 did not accomplish the 10lb mark and the cost is way too high. Save your money.

MIRACULOUS REDUCTION OF PAIN!!!…read more I have been under the excellent care of Dr. Shaw and his team since early June, 2025. I only had a very stubborn 20 lbs to lose, but I was also interested in the potential benefits of GLP-1 medication for my other health issues (pre-diabetes and high colesterol). By far my most challenging health problem for the past 25 years has been serious osteoarthritis (in all my joints), but it never occurred to me that this medicine could help with that. I wasn't aware that GLP-1s can reduce inflammation throughout the body until Dr.Shaw told that to me during our initial consult. The weight is coming off easily. But the most astounding thing about this medication is HOW DRAMATICALLY THE PAIN IN ALL OF MY JOINTS HAS DECREASED!!! I've been told for 25 years that the only thing I can do for the joint pain is take over the counter pain medication, which I'd been downing like candy just to engage in every day activities. Now, I rarely take any at all. Before I started these meds, I could barely walk two city blocks before my knees were excruciatingly painful. Now, I can walk three miles in a day before I notice any discomfort. So far I have lost 15 pounds on a relatively low dose of tirzepatide (5mg per week). I am very happy with this! I've had virtually no side effects (except for itching at the injection site at times) In the next few days I will get the results of my biannual blood work to see if "my numbers" ( A1C and cholesterol) have gone down. I'll update this when I get the results. Dr. Shaw is extremely knowledgeable, and explains how these medications work, and how to maximize the benefits and reduce the potential side effects. He is warm and friendly and not at all condescending (like some doctors are). He is extremely available - I have never waited more than a few hours if I've requested a call because I've had questions. The meds always arrive in plenty of time. I highly recommend Dr. Shaw and his team for your GLP-1 journey! Thank you, Laura, 67 y/o

Great office! Dr Shaw has a fantastic staff and they take such great care of their patients…read more Highly recommend calling this clinic to help with your weight loss journey! You will not be disappointed.

Today is my last day and I couldn't be happier I reached my goals, I feel healthy, happy and…read moremotivated to keep going with my healthier version. I thank all the amazing staff at options for their help in this journey. I can only talk positive things about all of them they always made me feel I could do it and motivated me I felt their warmth guidance. Completely recommend Options and their amazing staff I started with 151 and now I weight 129 pounds I feel amazing!!

DISCLAIMER: Save your money and go somewhere else. I am out…read more$1,030 because this business refused to refund me for 8 weeks of unused services. I attempted to resolve this through the staff, CareCredit, and Options, but they were completely unwilling to help. Extremely frustrated with the lack of professionalism here. I do not recommend this place to anyone! I DO NOT RECOMMEND!!!! REVIEW: I discovered Options Medical at a health expo, where they promoted free body scans. I wasn't planning to commit to a program but ended up signing up for their 18-week plan for $2,300 through Care Credit because it seemed promising. However, my overall experience didn't meet my expectations. From the start, I was clear that I wanted to lose weight naturally by making lifestyle changes and improving my eating habits. I had already started changing my eating habits and including more protein, which led to noticeable weight loss. Once they began changing up what was working for me, I stopped losing weight. About two weeks in, they began discussing GLP (Ozempic), which wasn't something I was comfortable with. The program seemed to focus heavily on promoting Ozempic for faster results, which didn't align with my goals. I also tried their Lipo (Lipotropic) shots for three months, but I started experiencing a reaction that caused raised bumps and scabs on my right arm and a stinging/burning sensation in my left arm that left me in tears. After three instances, I stopped taking the shots around week seven, as the staff couldn't provide much guidance on why this was happening. I also didn't feel like the staff was adequately trained or equipped to address medical issues when they arose, which was disappointing. I was prescribed phentermine for appetite suppression but didn't notice any significant difference from taking it, so I discontinued it after about three months. While the staff members were polite, my appointments with the nurse practitioner felt very brief and unhelpful. They were usually under 10 minutes and didn't provide meaningful guidance. I decided to only attend 2/5 sessions. The app they provided also didn't work well, it kept logging me out and was difficult to use. When I stopped attending around week 10 of 18, they never called or reached out to check in after not seeing me for eight weeks. The only communication I received were automated texts with links to reschedule. However, the links didn't work and required me to pay just to book an appointment. Although I lost 12 lbs overall, which I was happy about, it was nowhere near my goal, and I don't feel the program delivered the level of support I was expecting. The nutritional guidebook provided was barely referenced, and weekly visits were pointless. The ladies at Options are nice, but the environment didn't feel particularly welcoming or encouraging. It seemed more focused on getting people in the door and discussing medications rather than creating a tailored, natural approach to weight loss. This program might be a good fit for someone open to taking Ozempic for quicker results. However, for those wanting a more natural path to weight loss, it may not align with your goals. For $2,300, I had hoped for a more personalized, supportive, and functional experience.

Arcadia Wellness is fantastic. Sarah, the owner, is incredibly thorough and truly takes the time to…read moreunderstand what you need. You never feel rushed, and it's clear she genuinely cares about her clients and the quality of care she provides. The space itself is beautiful, calm, and exceptionally clean, which makes the whole experience even better. It's the kind of place where you immediately feel comfortable the moment you walk in. If you're looking for thoughtful, professional care in a welcoming environment, I highly recommend Arcadia Wellness. Sarah has created something really special here.

Sarah has helped me with my weight loss journey. She is knowledgeable, accessible, and…read moreprofessional. I was actually referred to her by a friend who had a great experience also

My husband and I both go to this location for weekly fat burner shots and their protein bars (which…read moretaste way better than any regular store ones I've tried). I have done the RM3 program more than once and am now on their new program (Revolex) for Semaglutide. The office has always been super friendly and clean. I think for those that are upset about the program, depending on what you pick depends on the recommendation. With RM3 you will have an extreme calorie restricted diet, I can confirm it works if you follow it and I can confirm that it is below the recommended standards of 1200 calories a day but varies depending on your current weight. I decided to try the new Revolex plan because I enjoy working out and other healthy stuff I've already incorporated into my life, and this plan allows me to do those (RM3 restricts exercise because of calorie restrictions being so extreme). I am 2 1/2 weeks in on the new plan and have lost 11lbs, but this includes exercising at least 5 times a week, and eating healthy. I am sure I would've lost more but I have gone slightly off the meal plan (which is low carb) because I use oat milk for my coffee and occasionally eat multi-grain toast with breakfast. You also have to be honest with yourself, did the program really NOT work? Or did you not track your foods properly or drink enough fluids/exercise as recommended? Given that I've done two programs and seen results with both, I'd say personal accountability is lacking in some reviews. My husband has also done a different program than the two I did and saw great results (his included carbs btw!). I can't speak to the virtual visits but do agree the wait times for seeing a provider can be a bit long, however, they don't seem any longer than a normal doctor's office and the providers have actually read my chart before entering the room which is a nice change from regular doctor's offices.

System/process works. Reverex seems to work just as well as RM3 but at a lower price point and is…read morefar more compatible with my life style.

Awesome staff and they take care of you. They listen to you and change your plan accordingly…read more I have been coming here for 6 months now and I have always had a great experience. Definitely recommend.

Update on Optimum Weight Loss on Southern in Mesa Az…read more.... After posting my review I received a response from Marco, he said that he was going to meet me at 12 to resolve my issue, When I arrived No Marco!! Nick had met with me, Nice enough guy, And we spoke about diet menus, however I was there to see why the B-12 injections didn't work and the Lipo I paid a pretty penny for, Didn't get an answer as to if it's full strength in the injections or not, Finally Marco showed up and was not very receptive after my review, refunded a little money back and said " Account is now closed" He definitely wanted me gone. Leslie was awesome and she really cares for people, Nick a nice guy but no solution. Marco as a manager , to the point and no resolution, Sum it up Think twice about this place!!!!!! I was more successful doing a diet on my own! Sad sad Please save your