Awesome! Service. Our group came out of the restaurant and you were there on time. We had a blast…read moreon the way to the Dbacks game where you dropped all 10 of us off. After the game your service was fantastic. We came out of the game and you were all ready and waiting for our group to take us back to our cars. Cant thank you enough for the service. Anytime I'm downtown again I will be calling for you to pick me up. See you guys soon.

Love your up front honest business approach. "Short trips just tips!" Great friendly service!…read moreThanks for being the coolest pedicab company in Arizona!!

I had a blast, great show tonight and topped it off with taxi back to my truck. Best taxi ride ever.read more

OMG best ride ever! Should have charged more!!! He was awesome! Dance and sang the entire time!read more

Dave is fabulous! He gave us rides to our convention center for our PEO convention. It was much…read morebetter than walking and it was so much fun! Don't walk, take Dave! He has plays great tunes as you're cruising along the streets of Phoenix. Highly recommend Dave's unity petty cab. What an adventure! Just say I need a ride.!

This guy is on the spot! Super nice and willing to get you where you need to go for an event !…read moreCalled him and he got us picked up immediately!

Nothing went wrong,just as comfortable as it can be on a bus , Driver was polite and considerate,…read more****

This is the most scary place to put your trust for them in keeping their word on the schedule…read moresticking! They need better system in helping people and the buses when delays happen-- or breakdowns-- need quicker help. Their disability 800 number is all a bunch of *who knows* that don't live in the US (heavy accent/broken English) And they don't actually help! They hang up or transfer you to their survey line. I will not allow my people to pay to get themselves a trip somewhere with greyhound. I'd prefer to transport them myself or fly them with Southwest where it's cleaner, stable, helpful and no drama! FYI, no refunds! Does not matter if it's their fault-- you will never see your money ever again!

bus driver MAD ANNOYING bus 86756 she claims someone was smoking and she left the light on the…read morewhole night no one was able to sleep was very rude and disrespectful no manners.

It was an okay place. Nothing to really offer. We stopped here for a minute to pick up people. But…read morenot a whole lot going on

When I went to the location where I was to board the bus going back home, the bus never showed up…read more We called customer service and was hung up on twice, put on hold, and directed towards the website from a outsourced company in Asia that wasnt even attached to Greyhound company, just hired to handle complaints by the bus company. The website gave us a form to fill out, but when they responded via that they simply didn't have enough information and they could not help, we were apalled and disgusted with how we were treated. We will never choose Greyhound again. We wanted a refund because of how corrupt we were treated. Now we are out of that money and as a result we are angry customers.

Ouch, one of the worst experiences I've had in my 60 plus years of life. I purchased a ticket…read moreonline the day before and made sure I was waiting for the bus an hour and half before the scheduled departure time in Casa Grande, Az. The lady working there came outside where I was waiting (Me being the only one waiting) and told me the bus was going to be 40 minutes late. Like she said, it was 40 minutes late, but when it got there the driver said sorry it's full. Well if it's full, what can you do for me and how did you sell me a ticket on a bus for a seat unavailable? She stated I could get on the 5:45 that afternoon but I would not reach my destination in CA until after 7 PM the next day and would have a 12 plus hour lay over in Pheonix. So I opted to just leave the next day, oops, sorry, no seats available. I hope there will be one available for the date she sold me a ticket for, a 48 hour delay. As a side note when she told me I could catch the 5:45 she stated she couldn't print me up a ticket for that bus. I called customer service and asked what would they do to make me a happy customer and the agent said all he could do is forward my complaint. He also said that the agent at the station would print me up another ticket for the 5:45 that day. So I went back to the station and asked her to print me a ticket, she said she couldn't do it because it wasn't a regular scheduled trip. So in other words she would throw me on a bus as a non scheduled passenger and I'd have to barter and beg to get to my destination in California. So here is a point of view; I purchased a ticket for a given day, for the sum of 160 dollars. Greyhound agreed to take me from Casa Grande to Turlock, CA with a specified pickup time and arrival time in CA, for my money, which I paid. Doesn't this seem like a contract for a service? I kept my end of the contract, Greyhound didn't. Because I'm taking a bus the most that happens is I get a refund or in my case go back 48 hours latter and try again. Why is it that airlines are require to compensate customers for unavailable seats on flights if they're over-booked or have long delays and a bus nothing? Is it because people who take a bus is low life and not worth protecting from this customer abuse? I don't know what we that choose to ride a bus can do, but it sounds like some legislation for bus passenger rights needs to be addressed. At least one of our class action law suit attorneys should take a look at this. In my opinion, and I'm not a lawyer, Greyhound is breaking contracts at-will with no avenue for protection of the passenger. Thanks for reading, I'm sorry for such a long rant, Greyhound made me do it.

-----this review is being posted for Greyhound Bus Lines as an entire company------…read more IS GREYHOUND TARGETING THE POOR BY REQUIRING GIAGANTIC FEE INCREASES FOR THOSE WHO CANNOT BOOK THEMSELVES?? Let me start by saying that I will NEVER use Greyhound again. Never. I had the unfortunate experience of riding Greyhound just after graduating college. My experience was that the facilities and buses were dirty. The facility lacked adequate security. Now I find out that they are targeting the very people that keep them in business by charging those who most need their service HUGE service fees. My latest experience: It was horrible. My sister, who is staying with me while she completes testing and assessments in consideration for a liver transplant, needed to return to Yuma immediately to provide care for another family member. Because my sister does not have checking or lines of credit, she asked me if I could book her ride for her online. She wanted to make sure that she had a spot reserved. I went to Greyhound.com to arrange for a ticket and transportation for my sister. Greyhound quoted a price of $34.32 for a one way ticket. As I completed the forms online and proceeded to checkout, the cost of the ticket had changed to $52.32. As I researched the change further, I realized that Greyhound has a policy of charging an $18.00 fee if you buy the ticket but are not the person using the ticket. Greyhound listed the fee as a "Gift Ticket Fee." I contacted Greyhound customer service. Based upon my conversation and the lack of English spoken by the rep, I am assuming that Greyhound has outsourced its call center function overseas. The CSR I spoke with explained to me that the fee is a policy of Greyhound and it is charged to cover the additional costs and for convenience. I asked him to breakdown what additional costs they were incurring? He was unable or unwilling to justify the fee. He kept reiterating that "this is our policy and you must pay Gift Ticket Fee." My feeling here is the Greyhound has instituted a policy that is direct fee on the poor and indigent. This policy has the DIRECT EFFECT of raising rates on those who can least afford it. In my sisters case, the cost for me to book her bus fare was an INCREDIBLE 52% INCREASE over the advertised fare. Greyhound...it is no wonder your ridership is in continual decline. It is no wonder that your company is on shaky financial grounds. Wake up. Take a look at your reviews online. Read what people are saying about you. Your organization used to be considered an icon in the American transportation system. Now you are looked at with despise.

I logged into Greyhound fares and asked for "cheap" from Oregon to Ohio. Fare given was $222.00…read moreone way which takes three days which means food along the way. By carefully booking on particular travel days (just flew on Christmas Day for a low, low fare) - and also at odd hours, I can accomplish this trip in a half day or less for about half this amount. Forget my even considering getting on a bus again. You used to be inexpensive - no more!!!!!!!