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Phoenix Bar and Grill

3.2 (17 reviews)
Open • 11:00 am - 12:00 AM (Next day)

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1 year ago

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3 years ago

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4 years ago

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8 years ago

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5 years ago

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10 years ago

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8 years ago

Rude staff and management. Over one hour wait for our food and no apology. Surly and genuinely hostile atmosphere.

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6 years ago

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6 years ago

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8 years ago

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12 years ago

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11 years ago

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Fairway Market

Fairway Market

2.3(45 reviews)
3.2 km
•$$

Eric Akis's hot and sour soup made of fresh ingredients from Fairway Market. A picture's worth a…read morethousand words.

I refuse to shop here anymore. I bought a $6 Saman Barbari bread on the 1st, I refuse to shop here…read moreanymore. I bought a $6 Saman Barbari bread on the 1st, took it home and ate a bit of it. Noticed I had been eating moldy bread that's expiry wasn't until the 9th. Called the store to ask about a refund as I had kept the receipt and it was only the 2nd. The lady on the phone said I could come in for a refund and she would let other staff know when I'd be by. I asked her if I needed to bring the moldy bread, she said nope. I went the next day to get my refund with the receipt. The cashiers did not want to refund me unless I had the bread with me to prove it. Clearly they had no idea I was coming by. LUCKILY I KEPT THE MOLDY BREAD and went back to my car to get it. When I brought it back they STILL refused to refund me. They told me to go exchange it for another. After eating moldy bread the last thing I want to eat is the same bread so I asked again for the money refunded and the cashier was literally ARGUING with me as if the cost of the bread came out of his own pocket. Unbelievable. He continued to refuse to refund me even though I had taken all steps requested to correctly receive a refund. I opted to just cash exchange it for a different item so that this man would stop arguing with me over a refund for MOLDY BREAD THAT I LITERALLY ATE AND SPENT MONEY ON THAT HAD NOT EVEN REACHED ITS EXPIRY BY DAYS. The audacity. Some of the worst customer service I have ever received anywhere.

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Fairway Market
Fairway Market
Fairway Market

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Tomley's Market

Tomley's Market

3.8(6 reviews)
4.1 km
•$

Pleasantly surprised by this clean well laid out store which offers masks,gloves, and hand…read moresanitizer complimentary to those shopping in the store. The produce is always fresh, the faces always friendly and the pricing is comparable to Save on Foods. Good to know there is a small family run business that we can support locally!Thank you Tomley's for continuing to have a great presence in our community even during this time of quarantine!!

https://www.facebook.com/groups/168244647839699/permalink/742665210397637/ no rating…read more Had an unfortunate incident in Oak Bay at Tomleys' Market at corner of Neil Street and Foulbay. My son and I stopped for loonies $25.00 worth which I paid for. Then I handed the Asian guy another $25.00 to purchase 3 plants. The Cyclamen were on sale for $3.48. There was a tag in flat with them all. I also grabbed a yellow Hosta lily plant. You will notice all 3 on counter. The bill was almost $25.00. He whispered something to his elderly mom and looked at a piece of paper. Then he came back and read prices off pots. I mentioned they were on sale for $3.48. I took him to plant stand and showed him the sign. He grabbed the tag and angrily threw it on another stand leaving my money on counter. I said he had to honor that price. And he said they aren't on sale and then don't take them. Tyen he grabbed the lily and said you know what I am not selling you anything and in fact you can get out of the store. I told him I wanted my money back. Then he wanted me to also return the loonies I already paid for. I said no I want my money. He refused and I said you can not just steal my money. I would call the police. He said go ahead. I went to car and told my son he stole my money. I called police and guy came out for a smoke and walked past us grinning. My son went into the store to reason with them and to get our money back. He was adamant he wanted the loonies back as he wanted me to have nothing from them. He was holding my money in his hand that he grabbed when I tried to take my money back. It now lay on counter as I waited for police. I took pictures of them and plants on counter and tag that he threw on side stand. He came out filming me and was filming my calm son. I told him if he was going to rip me off I was reporting him to Consumer Affairs and posting online how he was scamming people with sale tags he had no intention of honouring and was stealing from the public. Before police came my son as they were filming each other calmly convinced him to return money as I waited outside informing people he was a theif. I cancelled police and was at corner stop sign leaving when a younger Asian lady came up to my car. I waited as I thought she was going to apologize about the problem. Instead she looked at me in my face and said Fkkk off. So I took her picture. How unprofessional and people beware they rip you off. They just expected me to say nothing. I went back next night and filmed sale tag in another group of plants. That won't be honored either

Phoenix Bar and Grill - bars - Updated May 2026

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