Dr. Megan Malzone is an amazing doctor. She is so caring and thorough. I like the fact she sends…read morehome a list of all the subjects we talked about during my exam. She is personable, kind and easy to understand. She really does want the best possible outcome for all her patients. When I have a test outside her office, she is able to research it and get me my results in record time. I really appreciate her. She is a lovely human being. Wonderful trait in your personal physician. She is available by phone or text when you need help. Love the whole concept of concierge physicians, but Dr.Malzone makes it very reassuring!

Dr. Megan Malzone is an amazing doctor. She is so caring and thorough. I like the fact she sends…read morehome a list of all the subjects we talked about during my exam. She is personable, kind and easy to understand. She really does want the best possible outcome for all her patients. When I have a test outside her office, she is able to research it and get me my results in record time. I really appreciate her. She is a lovely human being. Wonderful trait in your personal physician. She is available by phone or text when you need help. Love the whole concept of concierge physicians, but Dr.Malzone makes it very personal. Her staff are the best too. Everybody goes the extra mile to provide great health care. Highly recommend!!!!!

Dr Chandrasena is an okay doctor but certainly not concierge quality. I tried to switch physicians…read morewithin the group two separate times but was not allowed to. My original doctor, Dr Lowry, was super but she retired. I ended up leaving that concierge group and going elsewhere and I am very happy now.

Dr. Chandrasena is not your friendly family physician. Never smiles. Often, she ignores your…read morereason for coming in, and proceeds with her own agenda. There's no room for discussion. Spends most of the visit time typing in her computer, and hardly looks up. Does not adhere to the rules of being a concierge physician. Her description of a concierge patient does not match AMG's website description.

If you need a good internal medicine doctor I recommend Dr Bhakta. I just completed my first year…read morewith him as my concierge doctor, and have signed up for another year because of his medical expertise and other attributes. During this time he's stabilized my blood pressure and I haven't had any hypoglycemic episodes, something I had previously resigned myself to having for the rest of my life despite a lot of attempts by other internists and cardiologists to control it.. My blood sugar is under control with his recommendations as well. Dr Bhakta is always available for an appointment when needed, and very responsive to calls. He's very thorough and professional, and has a nice sense of humor. He gives me his complete attention, doesn't lecture me, talk down to me or ramble on, and doesn't rush me or waste my time. Even his staff is friendly and efficient. My husband, who was against the idea of having a concierge doctor, decided to give him a try because of my experience, and so far he's happy with him as well. I feel Dr Bhakta is a partner in looking after our health.

At a time when we needed an excellent doctor, we found Dr. Bahkta. His practice is set up much…read moredifferently than the frustrating and disappointing experiences we've encountered before. He has already been of the greatest value possible and we've just started with him. He saved my daughter's life by his fast action, expertise and availability. He responded to alarming labs in person. On a Friday afternoon-before a holiday.

Dr. Foresman has provided treatment to myself, as well as multiple family members for over 2 years…read more He is always willing to explore personalized treatment options, is open to his patients input, and continually seeks out the best, most well researched therapies to treat his patients. MPM is a vital resource for the Central Coast and beyond. I am beyond lucky to be a part of the office.

I first visited the office of Gary Foresman, M.D. onJuly 23, 2019. I had an initial evaluation by…read moreJessica Joslyn, Physicin's Assistant, followed by numerous and thorough blood tests; a treatment plan was developed. I arranged for a follow-up appointment with Jessica on Monday, June 29, 2020. Since the office does not take Medicare I pay for my consultations up front in cash. For this telephone consultation I paid $175.00 by credit card in advance over the phone at 2:00 p.m. Jessica was scheduled to call me at 2:15 p.m. By 3:00 p.m. I had not received a call. I called the office to determine what the delay was. I had waited for Jessica for 45 minutes or more in the past at in-office appointments so I had assumed that she was held up with another patient and would call me after.) When I reached the office I was told that she had been trying to reach me during the 45 minutes and I had not answered. I told them that I had been sitting, waiting with my phone in hand. They found that they had written my cell phone number down incorrectly in their records and had been calling a wrong number. They then told me that the next available appointment I would be able to have would be in August, a full six weeks out in the future. Since I was available for the consultation and they were not able to reach me due to an error in their records, I asked them to credit my visa card for the $175.00 charge. They refused! They indicated that I should have called the office to inquire why they hadn't called earlier than 45 minutes and intimated that it was somehow my fault that the consultation didn't go through. They said they would hold my money as a credit to my next appointment in August. This meant that I would have paid out money 6 weeks in advance of any services rendered. This didn't make any sense to me, since I wasn't at fault for the consultation not going forward and I hadn't received anything for the $175.00 I paid out. When I expressed my need to have that refund put through, they again refused. Needless to say, I have severed my relationship with this office. I would not recommend this office to anyone.

An Excellent Internist…read more.. Pros: Knowledgeable. Caring. Personable. Cons: None yet Ratings: - Overall: 5 - Knowledge: 5 - Bedside Manner: 5 - Medical Assistant: 5 - Office Staff: 4 - Scheduling: 5 - Waiting Area: 4 - Location: 5 - Parking: 4 Choosing a primary care physician is never easy. He or she is usually your first contact for most medical problems and holds the key that unlocks the door to other resources in the area. My wife and I were lucky to have a great group of doctors during the 38 years we lived in the San Jose area. When we moved to Nipomo in April 2018, we found a good replacement in Santa Maria, but he chose not to see his patients in-person once the coronavirus hit. After a year of not being able to meet with a doctor or nurse...something with added importance after age 65...we decided to find someone else. Dr. Mary Romero and the Ventana Health Center were recommended to us by several people in our neighborhood so we each made appointments. We're glad we did. - Location: Excellent. About 5 blocks east of Highway 101 in a fairly new building along Oak Park Blvd. Easily accessible from our town, Nipomo, to the south and not far from San Luis Obispo to the north. - Front Desk People: Busy but friendly. There's a lot going on in this office, but the women we've seen managed the work while maintaining a smile. Not a simple task. - Scheduling: So far so good. We've scheduled 4 appointments...each one with a Front Desk person after meeting with the doctor. We get online reminders about a week in advance. - Waiting Area: Okay. It's clean and uncluttered, but relatively small for the number of patients...especially with socially distanced seating due to Covid. - Medical Assistant: Fine. I've waited less than 10 minutes to be taken to an examining room for each of my 2 appointments. The assistant (same one) was friendly and knew what she was doing. - Dr. Romero: Great. Our introductory appointments were 30 minutes apiece and covered all the usual topics. Follow-up was 15 minutes. Since her group is part of Dignity Health which had our records since moving to the Central Coast almost 3 years ago, reviewing information was easy. Dr. Romero is very knowledgeable and seemed to relate quite well to the issues mentioned by both myself (2 visits) and my wife (one visit). Neither one of us felt rushed and, in fact, Dr. Romero made sure nothing was left on the table by asking "do you have any more questions" and "is there anything else I can help you with" a few times. I needed a referral to a local surgeon for a hernia and received a call from the surgeon's office (with a choice of 5 doctors) 2 days later after they verified my insurance. - Billing: No problem so far. We switched from private insurance - Aetna - in 2020 to Medicare and Anthem supplemental insurance in 2021. - Parking: Sufficient. There's good parking around each side of the building. The Ventana Health Center has a few doctors and our only experience has been with Dr. Romero, but from our first 3 visits we're glad we found her.

I must say the girls who work in the front office & the people who answer the phone are the rudest…read morepeople and unprofessional people I've ever encountered. When you call with your health problems can you hold on can you hold on can you hold on!!! This is a big problem since there are three doctors in that office and one of them is my Doctor Who I love. I am not the only one that's had complaints about this office they change my appointment and didn't bother to call me I showed up and they said it's not today it's next week. Something Has to be done with the office help hire people that are qualified and that have a better personality to handle people. I'm not a sickly person but when I do have a problem and I try to get through to the nurse you never can. Please look into the situation and corrected as soon as possible thank you.

I go there to see my DR. yearly, get my blood work results and get new lab order for next year and…read morenew appointment. when i called to confirm appt. they said I didtn have one. That i had to wait until november to get blood work lab results because it is considered a physical? Cant wait four months for results that may show cancer or? Ridiculous and the receptionists are really zero help even though it wasnt my fault, the receptionist said Well it wasnt mine either? What? Very strange. But i can get appt. for anything else anytime i want, just not my lab results? since I havent gone in for any appt, i dont know how i would have to wait until november. next complaint is going to be BBB

Bad care and office experience. MA was not helpful, indifferent and dismissive. Do not recommend.read more

The lead "nurse" at this clinic is incompetent, dismissive and rude. For $75.00, she glanced at my…read morehusband's and my immunization lists from the health department and began scribbling down indecipherable notes about which vaccines she recommended. Turns out that if we had followed her advice we would have walked out of there spending $4,500.00 for immunizations that we did not need. She hurriedly scribbled more notes on a handout about other "recommendations" for the area that we were traveling to that I still can't read and then tried to sell us a bag of bug spray for $75.00 that I purchased on Amazon for $20.00. She then informed us that if we didn't make up our minds about the immunizations before two weeks was up, and decided we wanted them afterall, she'd charge us another $75.00 each for another "consultation". I'll never go back and I am spreading the word to friends and family alike that this place is a total sham.

We are off to Africa on safari. I called around and the central coast does not do international…read moremedicine. Even County Health did not know where to get a Yellow fever vaccine. Someone thought that Passport Health might help. Turns out they were the complete solution. They had all the vaccines in stock and eight shots later, I am on my way to Africa. They knew exactly what was required for every country and their information was current. They are pricey, but they know their business.

My husband was too sick to make his appointment. The staff's comment was "that's when people come…read moreto see the doctor" and charged us a $75 no show fee. Thankfully, we found a new GP with a more understanding and friendlier front office.

Terrible service. Front office is combative and rude. Worst service ever. Should be closed down.read more