Worked with our schedule, very quick with everything, got the part we needed for our washing…read moremachine same day. Made sure everything worked before he left. All for around $200-250 between coming out and getting the part itself.

My washer started having issues Thursday evening--it wasn't getting enough water and was making a…read moreloud noise while trying to fill. By Friday, there was no water reaching the tub at all. My husband tried the recommended troubleshooting steps, but nothing worked. I put out a request on Yelp for help, and CJ contacted me within 30 minutes--keep in mind, this was Friday afternoon. He asked for a few details and quickly sent me a quote for the service call, along with a photo showing the cost of the part that would be needed. Without sharing exact prices, I can say he was very reasonable, and his labor cost was far less than the price of the part itself. CJ worked on the washer for a couple of hours and did not charge any extra for evening or weekend service. He was extremely polite, professional, and hospitable. Most importantly, he was very knowledgeable, and my washer is now working perfectly. He mentioned that he specializes in refrigerators, washers, and stoves, and he will absolutely be my go-to appliance repair person going forward. I highly recommend him. A++++ Thanks a ton, Johnson's Appliance Repair. As a mother of four, I am forever grateful. Sincerely, Lisa

Unfortunately I've been ghosted. I was told the control board was expected to arrive on May 7…read more Since then I've followed up a few times and haven't received a status update. Will be purchasing a new dryer instead of doing the repair. Wish I had read reviews more closely before using this company. Paid $170 for diagnostics for nothing.

This business was hired to install a dishwasher. They installed it without securing the brackets so…read morethe dishwasher was mobile in the counter. I contacted them to fix the issue. He sent a technician named Roy (who no showed 2 times before showing up) from another company called DW appliance, who tried to secure it nailing in brackets but cracked my molding on both sides, left without securing it or even notifying me the job wasn't done. He told me it was secured. Quans retuned today weeks later, after promising me on the phone he would glue and paint the molding. He returned and put brackets on to secure it but did not repair the molding as promised, then stated there's nothing that can be done. Not responsive when asking for a refund. Completely cracked on both sides and looks terrible. Will be contacting yelp and the BBB

I absolutely love this business, the prices are very reasonable and the work is done diligently and…read morehonestly. I had multiple issues within my home that needed repairing. They completed all of them with such swiftness and efficiency I refuse to hire anyone else. And even if there were any mistakes made they came back and repaired them free of charge ! It's hard to find honest contractors like them anymore.

100% recommended! Came by gave me a quote. Our doors were previously poorly installed and there…read morewas light and air coming through. Ryan notified us when he was on his way, got here on time. Great work! Made sure our doors were no longer letting the cold in. You can tell Ryan is an honest hard working man. I will be working with him in the future as there a few more things that I will need to have fixed. Fair price and no BS work. You will not be disappointed.

This company is very responsive. My refrigerator stopped working on a Sunday and they had a…read moretechnician at my house within 2 hours and was able to repair it quickly and saved my food from spoiling.

Andrew was great. We contacted 2-10 insurance to fix our fridge. Andrew came by twice, once to…read morecheck the fridge out to troubleshoot, and a second time with a part. All in all fridge was fixed.

Was sent to repair my gas stove from my warranty company. Two months and three visits later, he…read moreseverely damaged my kitchen floor and the stove is not functioning. Don't let this fool in your home. Carries a screwdriver and work order, no tools and nothing to protect floors when he moves appliances and puts deep gouges and scratches in the floor. If I could give no stars, it wouldn't justify the damage that he left behind. Then to add insult to injury, he lied to the warranty company telling them that the repair was done. He should be ashamed of being such a crook and ripping honest people off.

Casey was very informative, very helpful in determining the issue. Provided a solution with…read moreoptions. Professional. On time. Would definitely use him again!

Steve was courteous. Very knowledgeable about the issue. Resolution was prompt and accurate…read more Provided professional attention to my concerns.

We had a break in that did a significant amount of damage around two doors. Robert fit us in to his…read moreschedule on short notice and did flawless repairs in a short amount of time. He presented us with options and gave us a very fair price. He was professional, kind, and very easy to communicate with. Without a doubt, we will use Barrett Services again in the future.

Beware!!! He supposedly replaced my pump and when it wasn't working properly he gave me the run…read morearound then stopped taking my calls. Didn't give me a refund of money he owed me. Cape Fear Well & Pump fixed it and showed me the old pump which was never replaced smh. He got paid by my home warranty contract and it was past the 30 days so he got away with it but bad business catches up with people! Avoid him!!!

Tenant called yesterday to report a faulty Dryer that no longer drying clothes. It tumbles without…read moreheat. My handyman wasn't want to mess up with dryer and told me to find someone else. Got some Yelp replies and Rob's quote was the simplest and it's very competitive. Like regular yelp user, I had doubts with the company that have no reviews (not anymore after mine). But after taking to Rob, the owner, over the phone. I learned that he's pretty genuine and polite and he indeed can work the next day. Rob jr, the son, gave me a call before the appointment when he knew he might be late on the scheduled time which I am super appreciative as avg contractors that I hired before wouldn't do that. (They have no time for it...) Rob got the job done very quickly and professionally. He even took pictures for me so I can have a peace of mind remotely. He also further answer questions that is not part of the job. Very well run small family business that I would recommend to anyone!!

this company is terrible. Roy showed up the first time to assess the repair, then when the part was…read moresupposed to come in they no call no showed. when I finally got ahold of them he was able to show up but came 4 hours late. The repair lasted about 2 months then it went bad so I wanted them to come fix it. they no showed me 3 different times with no phone call. the one time they showed up they came at 8 am when they were supposed to come after 4 pm. Once again they orde a part then never got back to me. I have called over and over. they don't return calls, they continue to promise they are coming when they actually answer the phone then no showed again. Don't give them your money please