The lady who does inspections is rude and goes out of her way to fail. Multiple times by multiple people I know.

Update: the road to find Phil's can be tricky. But it's got its own street name called "Phil's Road". It's a rough road so go slow. The third thing to rem3mber is Bring cash if you're there for inspection. Nothing will happen unless you have greenbacks. read more

Took my Jeep to Phil's to get inspected. Got there at 3:45 and was told I was too late because the only did them till 4. I pointed out that it was 3:45 and the young lady yelled from the door that another car was there and would have taken 10 min. She said I should have seen the sign on 16 showing their times. Attached picture to show you the easily read sign when you are turning off 16. Rude, unfriendly and unaccomidating after braving the poor road conditions and poor signage. If you have a car with low clearance don't attempt to go to Phil's or you will have additional repairs needed. Lucky I had my Jeep as the road to Phil's is heavily pot holed and in terrible shape. Maybe a new sign is in order if you want to claim people should have seen it. I guess you can have poor service when you are the only state inspection site in Bandera area. Try to shop local but 2nd time in 2 weeks local businesses have turned down business. read more

Phil's Automotive - Auto Repair Near Me - Pipe Creek, Texas

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Let me start by saying that I usually have a good experience when I use Phil's. Today though was a different matter altogether. I took my truck in for an inspection as I've done many times before. This time I had a taillight with one of the bulbs out. I still had a fully functional taillight (tail, stop, and turn) since each side has two 3-way bulbs. They said that they would have to change the bulb to pass it, to which I asked if it had to be changed since the light still was functional with the one bulb, and I was going to take the truck into Ford for regular service soon. Well, the young woman that does the inspections blew a gasket at my question, told me she would just fail my inspection, and that I could take it "wherever"! That she "didn't have time to mess with me"! She got the older woman in the office involved, and she came out trying to throw me out saying that "they didn't have time to argue with me!" All because I asked a simple question. Once I explained the situation to the older woman... she got a little more reasonable. But the young girl doing the inspections had a MAJOR chip on her shoulder. Now Phil's is a family business and I think that this young woman is the daughter. Well, she needs to learn, and maybe they all need to remember that just because you are the only shop in the area that performs a service DOESN'T give you the right to treat people like sh**. read more

Went there for annual car inspection. Phil's Road off Hwy 16 looks like no more than a driveway so watch closely for the street sign. The business sign is a little off the road and near some trees making it hard to see coming west on 16. Follow the gravel one lane road all the way down to the end (past the Christmas tree farm.). Obey the 15 mph speed limit to avoid bottoming out your car. Pull up to the small stop sign in their parking lot as that is where the inspection line starts or of course just fall in the line. It takes about 10 minutes per vehicle for the test. Start to finish so you know how long is the wait. The young lady doing the testing was friendly and professional. Tests are from 9-12 and 1-4. Aside from the rough road in and out it was a pleasant experience. read more

Have had work done and very happy with the repair time and price. Very fair when doing inspections I always go to them and if something needs fixing I fix it. I sure don't want the passing vehicles unless they are supposed to and that includes my trailers. Keep up the good work! read more

Minus one star because Phil is not fast. He's good though. If you just need a quick fix, you don't need Phil, but when something tricky appears, he's your guy. I had a mystery cut-off problem with a ranger that was misdiagnosed by the dealership and two other mechanics. Replaced two fuel pumps, a coil pack, and a host of other things. Turned out to the camshaft position sensor. Phil figured it out in a day, whereas I and several others were misled by the faulty code thrown by the computer. If you've got a mystery, or just a big job like that needs to be done right, go to Phil. Update - ranger cut-out returned six months later. Eventually I found what I think was the underlying cause, but only after it got bad enough to see: Faulty wiring of fuel pump inertial cut-off switch was causing heating and higher resistance values. Computer was interpreting higher load on fuel circuit as fuel pump problem and was turning fuel pump off. Over time, heating led to contact degradation and eventually problem got bad enough to see (discolored plastic around contact). read more

Worst service I've ever had. Failed my trailer inspection for something on my truck. Will never go back again. And their towing service is way over priced. It was cheaper for a wrecker from San Antonio to come out here and take one of our cars to San Antonio than it was for Phil to move it one street down. read more

We went there for a trailer inspection. The lady doing the inspection was one of the most unpleasant people we have ever worked with. We failed because of a non-working running light. Supposedly we would have been able to return within 15 days and pass without paying again. We we not told that. We went to Kerrville and happily paid again to avoid that unpleasant female. read more

I kept having loss of power to my cummins and couldn't figure out why. Computer said it was a bad boost sensor, replaced it and didn't solve the problem, then it said TPS sensor was bad and that was wrong too. Took it to 2 other shops in San Antonio and they didn't figure out what the problem was. I dropped off my truck at phil's on a Thursday around closing time, was fixed by the following Thursday. They informed me before I dropped it off that they were very busy and had a lot of other trucks in front of mine. That didn't bother me. Come to find out the loss of power was due to a faulty ground, wires shorting out at the alternator, and corroded wires to the computer. These guys are awesome and very friendly. They know their stuff, they are now my go to if I need anything fixed again. read more