I placed my father in assisted living here and he was there for almost 2 years. The first few…read moremonths were OK but it's steadily declined from that point forward. They did not care for my father. They pretty much left him in his room to rot. The food is almost an edible as I had to order him DoorDash, at least five times a week, hire outside care to come in for 10 hours a week because he was just not getting any attention. The head nurse Angie blames her staff for all of her inadequacies, and David the director does not listen to criticism or make any sort of changes. I would not let my father stay here if it was completely free.

This is a great senior living community, with a warm and welcoming atmosphere and staff.read more

This place is horrible. Please do not entrust your loved one's to this toxic environment…read more Staffing is poor, uneducated and unprofessional. While I understand, the physical therapy and occupational therapy are good, it is overshadowed by the other underlying issues. Make sure to conduct a walk thru. I was totally shocked that this place is even considered as health care !

This place is absolutely horrible. I wouldn't send my dog there. Unfortunately this is the facility…read morethat my father's insurance approved him for. His food was stolen while he was outside enjoying some fresh air. He believes it was a staff member that took it. The patients wait for hours after calling for help for a nurse or MA to come to the room. It smells like urine as soon as you get off of the elevator. The food is disgusting. We have to take my father take out everyday. The conditions are deplorable and they blame it on being understaffed. I pray he never has to darken their doorsteps again. If you have a family member there please check on them regularly.

Sunrise Of Decatur is Not a good place to put your love one in . Don't let the outside fool you!!!!…read morethis place is nasty and infested with roaches. from the Executive director, Sales,Residence Coordinator, Area facility manager,Med Tech, CNA .this facility has nothing but inexperience staff there they do not take care of your loved ones.I had a family member that wondered-off the premises without them even knowing it early in the morning. The only thing that they are interested in is the monthly payment by the way the money that they charge is Outrageous for the services they provide. if you want adequate services for your loved ones this is not the place..

We have been so pleased with Sunrise. The quality of care is the best you can get. The staff are…read morealways friendly and helpful.

Unfortunately, my review is not good... My husband who was…read morediagnosed with dementia was moved from Emory University Hospital to the Madeline. When he arrived, he was heavily sedated. Was not awake. At the beginning of his stay at the Madeline, I was confronted by one of the Resident Care (RC) ladies that he was not able to walk or feed himself. I told her that I knew that since he was bedridden in the hospital for a month and on drugs for his agitation because of dementia. He was sleeping most of the time when we visited him. LaShira Israel, Resident Service Director of the Madeline, who came to the hospital to assess his case and determine if he would be a candidate for their facility, knew about his condition, and after review, accepted him into the Madeline. One of Madeline's resources and conditions we were happy about was physical therapy. Hoping he would be able to walk. He never got any. I had to order him a walker and wheelchair, which he never used. He slept a lot because of his aggressive behavior, so they medicated him. A psychological nurse said that she would prescribe a lessor dosage. During his stay, he had fallen and incurred a lesion on his elbow. The staff at the Madeline proceeded to put his mattress on the floor and taped up his elbow wound. Shortly after this, he was complaining of abdominal pain. On the evening of 7/19/2022, I approved him being transferred to the hospital for x-rays. I never got a call from the Madeline after that. It turned out that he was admitted into Emory Decatur Hospital (EDH) for treatment. Diagnosis, among other things, was sepsis. Not only sepsis, but ... Wound type MASD/YEAST on the left, right buttocks, gluteal cleft and scrotal area Surrounding skin denuded open area, redness/drainage, odor serosanguineous Wound type right, left heel Active dry yeast rash, sites: adipose tissue folds; groin Diagnosis besides sepsis, MRSA My husband was at the Madeline for 9 days. When doctors suggested Hospice, I notified the Madeline that he would not be back. He passed away on 8/4/2022. Since then, I've been trying to get a refund of the money I paid for the month of July. Actually the only month. He was only there for 9 days. They've not been very cooperative or compassionate and even charged me more because he did not die until 8/4...they claim they never received a written 30 day notice that he was leaving. I don't feel that I should be charged for the whole month, especially Level 3 care, when he never received it. Beware. UPDATE: 7/10/2023 I received a phone call from Aventine. She told me I received the $6k bill in error. Really??? So that was removed. They also removed the $380+ bill for the 4 days he was in hospice at another facility. She said that charge would be subtracted from the days he was not at Madeline. She kept saying it's in the contract, over and over. I told her he should never have been there in the 1st place. They promised he'd get the care he needed. There was nothing she could do about that. I'm sick and tired of dealing with this place.

The Madeline stepped up in a time of crisis and helped us in every way to get Mom admitted and made…read morecomfortable. Her previous assisted living was awful and the Madeline has helped mom stabilize and be content with her memory care situation. I like that the staff are all kind and helpful. The price is comparable to many other places but the care is top notch!

This place is phenomenal…read more I am so emotional after my business meeting there today that I almost can't take it. My grandmother didn't have that much dementia, but the place where we "placed" her was not nearly as wonderful as this Emeritus location. I think she would have been a great candidate for one of their "wings" - if only she had lived here and not in Rome, maybe we could have had her there. Here's the deal - Emeritus has 11 metro-Atlanta facilities, four that are dementia-specific, so to speak, and over 400 locations nationwide. From meeting with one of the key folks today, and meeting other staff and directors, it is clear that they are committed to the very best in patient care and treatment. Each resident has a nameplate on the door, and a photo/collage type thing next to their door with whatever they feel portrays them best- family pics, notes, etc. Even better, the four "sections" of the facility are decorated like....things that make you happy! My favorite was the "beach" themed room- and the hair salon! In one corner of a wing, they even have an old-fashioned mirror/dressing table and vintage dresses next to it. Wow. Beyond the aesthetics, it was clear that the staff really cares, and that anyone whom I love would be well tended to at this place...I witnessed staffers calling everyone they saw by name, carefully tending to the sofas in the lounge area, checking on people in their rooms or in the common dining area or group activity area. Really, it was - overwhelming. Bob Carr and staff do an incredible job, it seems - if I get totally *out there* one day, for whatever reason, this is the kind of place I would want to be.

This facility's common areas are very dirty, out dated, and unkept which was the 1st red flag…read more The elevator is always broken. And the care???? You MUST check up behind them and stay on them to ensure things are done and done right! We installed cameras in my mother's apartment to watch them! The apartments are actually ok inside, depending on what floor, but it's everything else that is raggedy! They will sell it to you tho like it's a nice place but the staff are very unorganized and over worked! And the Director Deb?!? Not professional in her demeanor at all! Even the EMT that came to see about my mother after falling said "I would never allow my family to stay here! It's unsafe and they don't care!" I removed my mother but it was too late, She died a few days later... Please don't take your loved ones here! My mother died EARLIER THAN Drs expected because of this place and lack of quality care!

My sister is a resident at Coventry Place, and she absolutely loves it! Atlanta Senior Advocates, a…read moresenior advisory and placement service, introduced and recommended me to the property. Not being from the area, I trusted them because they specialize in working with families in finding the best caregivers and vet each senior living facility to find the best fit. My 62-yr old sister is a military veteran and is independent but needs some assistance with her daily health rituals and consistent administering of her medication. Following six weeks of physical rehabilitation, living independently was no longer an option for her. We toured a couple of other properties around Atlanta, but she liked Coventry Place instantly. We met with the director Christina, who was warm, genuinely friendly, informative and super knowledgeable. I believe that Christina's compassion and understanding helped both my sister and I feel welcome and at ease. I also appreciated that wherever we went in the building, Christina always greeted residents and employees by name, and with a smile. It's amazing how much the little things mean when you are going through such a transition. The facility itself is wonderful--conveniently located, clean, bright and full of residents of various ages, so my sister doesn't feel like an "outsider" given her age. Large and inviting community rooms and exterior courtyard; library/game room; full kitchen and dining room; different chefs and DELICIOUS food! Staff here are great too. They are very responsive, accommodating, and really seem to care about the residents. There are plenty of activities offered and to choose from. Although I live out-of-town, I speak with my sister regularly and she has already made friends and is extremely happy living at Coventry Place. Respectfully, I am at peace that she is safe and given the proper care that she deserves. With so much negativity going on in the world, I'm so glad to share our positive experience and I highly recommend Coventry Place.

My 2 sisters and I stayed here for 4 mos in 2017 while my son fought for his life. We chose to stay…read morein the library. I still have the most beautiful memories of this home and the property. I took many walks all over the property and street to ease my mind. The family style dinners were amazing as well were all going through the same type thing. I lost my son in 18' but my niece still lives in Alpharetta (I'm in Michigan) and I'd love to revisit this home one more time.

Super clean , bed mattress was super comfortable, friendly personal , delicious dinner…read more The steep hill leading to entrance is a challenge for the weak.

I was a resident there for five years. I watched the building deteriorate, and the service is…read moredeclined. When I moved out, I never received my deposit back or a clear understanding of where it went.

My mother was charged for March rent after she had moved out in mid-February 2025, and the money…read morewas never returned. My mother had been a tenant at one of the Columbia Senior Residence properties for over five years. After being diagnosed with early dementia in May 2023, she gradually could no longer care for herself. I took her to live with me, but she refused to give up her apartment. So, while she lived with me, she continued to pay for an empty apartment until December 2024, when she gave notice that she would not renew her lease. In February 2025, I had moved her out and posted a glowing review of the support provided by the property manager and the on-site team. I did not realize at the time that it was only part of the transaction, and my experience on the other part was dramatically different from the first. I think this is entirely unacceptable and quite egregious. To start, the fact that my mother gave the required notice two months before moving out should have avoided this issue. After moving out around the 17th of February, she was charged for March rent. To make it worse, that money still has not been refunded. My mother has since passed away, and despite my constant follow-up with the property manager. I feel like we were being taken advantage of because my mom is gone, and I am not a Georgia resident to fight the issue. I was initially disappointed that the problem occurred. I feel that she is being cheated out of her money, which has hindered my ability to honor one of her final wishes. I've tried sending emails, sent a letter to an executive, and never received a response or resolution. All I want to do now is complain.