Heath Funeral Home is family even if you aren't. Heath funeral home is a thrice generation owned…read moreand operated facility. They are always compassionate and professional. They are willing to go above and beyond to achieve the impossible if it brings solace to a bereaving family. They have a wonderful facility filled with compassionate, loving employees that seek only good for their patrons. Death is never easy but it shouldn't be complicated or weighted down by decision making. Heath Funeral Home staff are their to help make all the difficult questions less of a burden.

From the owner: Specializing in: - Funeral Planning…read more- Insurance - Funeral Directors - Funeral Supplies & Services

Dealing with death is hard enough being the wife of a man who is bigger than life was a job within…read moreitself he had lots of friends and family in the community and when our marriage of 10 years fell apart I was the bad guy and it reflected into his service I was embarrassed and ashamed at the way I was treated without me signing the release form saying that they could do as the family wished then the whole experience would have been handled differently I was told that I could not see my husband I was also told that the family had more standing ground than I his wife of 10 years the funeral home should have been equipped to handle such a situation since that's what they do is Deal in death every single day. I did everything I could not to lose my temper and cause a scene it took me throwing a fit to get copies of the paperwork that I signed in the beginning I was simply wanted was to say goodbye to somebody who spent 10 years with me you can't ignore that you can't erase it can't take it back I truly love this man and his family should have been ashamed that the way I was treated because for 10 years I was their family as well I did not get on here to slander anybody or talk bad about a family I loved I just wanted to let it be known that this funeral Home did not take all sides in consideration They were not non-bias they treated me like trash and I've been waiting for a death certificate in which I was told by the funeral director themselves would be ordered for me with the families and .yet here I wait for something that was never going to happen because one was not ordered so before you bring your loved ones to this funeral Home for their final goodbye I would like other places that caters to the actual whole family not just one of their own or somebody that they knew because this was handled completely wrong.

Losing our mom was an extremely difficult thing made worse by the fact that it was sudden and…read moreunexpected. Jordan was very helpful and friendly; he walked us through everything. I appreciate that Emerson also did not charge too much for services. My mother was unprepared financially, which left my brother and me to pay for everything ourselves, so their cost effectiveness was a huge relief. Additionally, my brother and I both live out-of-state and needed to get things done quickly (cremation, fingerprint jewelry, printed materials for the funeral service) and their turnaround time was fantastic. I'm so grateful for how they worked with the hospital to make sure the death certificates were produced in a timely manner, too. Thank you!

Emerson is professional, caring and intuitive. In difficult times, this staff has been comforting…read moreand easy to work with.

Planning my moms funeral obviously was the worst time of my life, but Steve's caring and…read morestraightforward manner made it much less stressful than I expected it to be.

Professional great customer service Rates that you can work…read morewith,Honest people Friendly People,Concern about your well-being in time of bereavement

From the owner: Specializing in: - Burial Vaults…read more- Cemetery Equipment & Supplies - Funeral Directors - Funeral Supplies & Services

Allow me to share my experience with Willow Funeral Home and their owner/director, Charles Hanson…read more I traveled from out of state to bury my mother following her sudden death. My first contact with Willow Funeral Home was when I called a couple days following her death (no one ever reached out to my brother or I - her only living out-of-state relatives), and I spoke to Mr. Hanson, who within the first 45 seconds of the conversation brought up his deceased daughter, and explained how this made him a great candidate to be my mother's funeral director. Not interested in your personal story, Charles, and grossly unprofessional. Several other people in my family brought this up as well, which they agreed was uncomfortable and inappropriate. The conversation lasted for about 5 minutes, and this was the only contact I had with him until after my mother's burial. On the day of the funeral my brother and I arrived at a church we had never been to and knew no one at with our families. We were there for about 2 - there was an hour-long visitation and the following service. At no point before, during or following did anyone from Willow Funeral Home or the church ever introduce themselves to any member of my family identifying themselves as a funeral director or employee of Willow Funeral Home. We were not asked to sit with the family in the front, nor were there spaces reserved for my brother and I. The service was short and impersonal. No photos, no heirlooms. Just a casket and the flowers sent by my family and friends. Many others left the ceremony noting this. Following the service, my brother and I stopped to speak with someone who stopped us, and the next thing we know my mother's casket, my family and the entire motorcade to the cemetery is gone. They left with my mother and never said a word to us, nor were we ever informed of the location of the cemetery. My brother and I jump in the car and frantically search for the cemetery, which we are able to locate within about 10 minutes. As my brother and I pull up to the cemetery, everyone is loading into their cars and driving off. The ceremony was over, my mother was buried, and my brother and I missed it. The only two people remaining are a man in a trench coat and a middle aged woman, neither of whom I knew. When I ask who they are, I'm told the man is the funeral director, at which point I introduce myself as my mother's son and remark that we would have appreciated them waiting on us to bury our mother. It was evident in that moment Charles knew he had dropped the ball in a major way. He just buried a mother without her children. He offers an, "I'm sorry," which I'm not interested in hearing at that point. My brother and I are despondent, comforting one another in front of the hole that contains our mother. At this point we gather up a couple flowers and leave. I call back to Willow Funeral Home about a week later to request a copy of my mother's death certificate. The response I get on the other end of the line is, "you've got a lot of nerve calling me here." The person on the other end of the line was none other than Charles Hanson. He proceeds to berate me for "embarrassing him," "making him look like a fool," and tells me that I am, "going to shut up and listen to him." At this point I am shaking I am so blown away by the degree of unprofessionalism I'm encountering. I continue to say I am not interested in arguing, I simply want a copy of the death certificate. The verbal tirade continues, where he speaks to me like he's scolding a disobedient child, at which point I lose it and say things I shouldn't have said. The call ended, and I have never heard another word from this organization. I had one mother. She died, and this piss poor excuse of an organization run by a man who is more concerned with his own feelings regarding the experience made her funeral one of the grossest experiences I have ever had to go through. I will never forget the feeling of being chastised by a man who's sole job description is to be considerate of grief in all its forms. Charles failed catastrophically in that, both in the service and in his professional decorum. I would recommend you bury your loved one in the yard before ever giving this man a nickel of your business. I have filed a complaint with the Missouri Board of Embalmers & Funeral Directors regarding this interaction.

For many years, on many sad occasions, my family has dealt with Charles Hansen and the Willow…read moreSprings Funeral Home. Without exception, I have found them caring and courteous. The services were beautiful as were the preparations of our loved ones. With full confidence, I can recommend the Willow Springs Funeral Home. They care!

Randy and his staff were incredibly helpful. They made everything very easy to understand and…read morecompassionate to our family since we live out of state. Thank you.

From the owner: 2 Locations To Better Serve You * Kennett - 115 S By-Pass 573-888-3311 * Senath - 108 N. Main…read more573-738-2311