They should put a sign up that says we don't hire blacks at least so we not to waste our timeread more

From the owner: Thinking about home improvement? Get it at Builders Surplus for less! Whether you're building a new…read morehome, updating a kitchen, or replacing an old floor, do it yourself and save. At Builders Surplus, you'll find awesome savings on first quality products: kitchen and bath, interior and exterior doors, decorative mouldings, and so much more. Max T. Value plus our friendly and knowledgeable staff are here to help you with your remodeling plans, so skip the big box stores, and visit your nearby Builders Surplus in Rhode Island, Connecticut and Massachusetts.

Huge selection of lumber, reasonable prices, but service was very slow…read more We went on a Saturday about a month ago and there was only one person on staff. Instead of taking customers first come first serve, he bounced between people as they arrived, taking care of anyone who had a quick request and putting off everyone else. I'm not sure why he did this, but he was very pleasant all the while. As a result, we were there for over 3 hours (no lie) when it should have only taken about 30 minutes. It was around 20 degrees too, so we were literally frozen on top of it. There was also a guy and his two kids that were there just before us, and they were still there even after we left. However, he didn't charge us for cutting the wood and apologized for the wait. We were happy with the quality and selection of the wood. Also, the guy was very knowledgeable and helped us to choose the right wood for our project. Had the service been better I would have definitely given more stars.

Steve took a lot of time to help us find the right material for our project, I will definitely be…read moreback.

They do not back their warranty promises whatsoever. Their customer service after the sale is an…read moreabsolutely nonexistent and they couldn't care less once they've taken the check.

Very horrible people liars and they don't know how to make trusses you have to keep on looking at…read morethe weird designs they make and when you're address them, they never return the call until it's too late. Gonna be fine in lawsuit for sure against this fucking company.

Looking for bureaus, I headed south to this ReStore. Stopped at a used furniture "antiques" kind…read moreof shop on the way and found two variations: broken in some way ($125), and top notch expensive ($2K). Took notes but continued down the road to ReStore, where I found 2 suited to my size sought, and purpose. Both were selling for $60 each, one 3 drawer bombe chest (min $1K on Wayfair), and one antique 3 drawer with an inlay marque top, both in less than perfect but very good shape. Their staff was congenial, and assisted putting the bombe chest in my car, which BARELY fit in the trunk (yes, I expected this, as I'd brought a tape measure so was prepared). I also picked up a new under appliance (refrigerator) brush to clean the coolant grill for about $3.50 (min $8 at big box) and 2 white sconce glass shades, $.50 each ($11 at big box). They've enormous selection of building supplies. The only thing(s) in the entire store that looked not to be any bargain was the screws/nuts/bolts drawers, same as found at Ace/TrueValue stores, as they were priced the same.

From the owner: Our ReStore sells donated new and gently used furniture, home improvement and building materials at…read morea fraction of the original retail value. All profits go to support home ownership for hard working families in North Central Massachusetts, while keeping good, reusable materials in use and out of the landfill.

A fairly local place to get some hardwood. They were also able to surface it to the thickness I…read morewanted. Call ahead to see if they have it!

Terrible. Wouldn't answer any of my questions and she had no idea about anything I was asking…read more Spend $100s of dollars there a year. They've lost my business

This place is a danger to public heath…read more Two months ago I had to argue with an employee to get him to cover his nose with his mask and move at least six feet away from the narrow check out area so I could complete my purchase. Eventually he complied, but no customer should ever have to argue with an employee like that. Yesterday I was there again and saw the same employee with his mask completely lowered, exposing both his mouth and his nose. I immediately left without completing my shopping list and have no intention of ever returning.

With a constrained budget and the accompanying need to DIY a growing list of auto and home…read moreprojects, I find myself relying on Harbor Freight quite heavily. While I recognize that some of their brands may suffer from limitations if used continuously in a commercial application, I find them more than acceptable for non-continuous use and am quite happy with their cost/benefit. They also carry many tools and parts that are not easily found elsewhere, and if found, are found at greater cost.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Service was a bit better before long-time store manager Bob got promoted to Corporate, but the new…read moreguys are personable even if not always very knowledgeable. Seems like they are out of stock more frequently these days - maybe supply chain issues, maybe reordering stock issues, not sure. This is my go-to store when I'm doing a project and I realize I need something - a tool, materials, etc. - that I don't have. Also the place I can go to bring in a part and say - "I need one of these".

The store is fine, but recently I tried Aubuchon's "free shipping if you order it online and have…read moreit shipped to a nearby store for you to pick up". Deal. 8 days just to pack up the order; they estimate another week to get it to the store so I can pick it up. Over two weeks? Yeah, I know, free, but come on, I've had free shipping from China arrive faster. Won't do this again.