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    Phillips 66

    2.0 (1 review)

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    1 year ago

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    CVS Pharmacy

    CVS Pharmacy

    2.2
    (54 reviews)
    1.0 mi
    $$

    This was an early evening visit to the Ardmore, PA CVS. In the past it was the worst pharmacy ever,…read morebut tonight it was the best. I had to have a script transferred from another state and they did it well, and at pick up the person cashing us out was pleasant and had a sense of humor. There was no wait time When we didn't find an item quickly, the stock person who was actually the manager found the items quickly from supply and cheerfully brought them out.The cashier in the front was also fast and pleasant. This is not your old CVS

    Sharing another horrible experience I had at CVS. A prescription was phoned into the Ardmore store…read morefour days ago. I stopped by today to pick it up and after standing in line to wait for my turn, I was told that it wasn't ready. This is not the first time they sat on a prescription and I only found out there was a problem when I arrived to pick it up. They asked me to wait while they prepared it, which I did. But 15 minutes later the prescription still wasn't ready. Instead, I got a lame excuse for why it still wasn't ready and I asked them to be transferred to another store. After wasting an 1 1/2 hours with CVS Ardmore, i spent another 45 minutes trying to reach the other store to confirm that they actually sent the prescription over and that they have the medication. Good thing I spent that time trying to reach the other pharmacy because Ardmore never sent the prescription them. They are still sitting on it. Their laziness and incompetence. literally interfering with my ability to get my medication. CVS is an abominable company. It would be horrible for any company to operate the way they do but especially considering that they are such a critical part of the healthcare system... supplying medication to people who need it, someone should shut them down. Note that this was the CVS response to my Google review: Thank you for sharing your experience with us. We're sorry to hear that it didn't meet your expectations. Your detailed feedback is important, and we want to ensure we address your concerns. Please reach out to our Customer Relations team https://www.cvs.com/retail/help/help_contact_us so we can assist you directly. I have contacted them multiple time about this and other issues, but my efforts resulted in more frustration as I waste more time and still don't receive assistance. CVS is well aware of their issues and chooses not to address them.

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    Phillips 66 - servicestations - Updated August 2026

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