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Philadelphia Runner

4.6 (33 reviews)
Open 10:00 am - 7:00 pm
Updated 2 months ago

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New Balance and Hoka sneakers purchased yesterday.
Shelly V.

My lovely cousin who has taken part in a number of breast cancer walks referred me to Philadelphia Runner. She absolutely loves the excellent care and customer service provided by this establishment. As we entered the store the staff knew who she was. She joked that it's like "Cheers", everybody knows your name Lol. Kristen assisted me by providing recommendations. I told her that I like to take long walks, but often experience knee pain from an old injury. Kristen measured my feet and asked that I walk to see my foot placement and form. She presented me with 3 suggestions: Hoka, New Balance and Brooks. My cousin wears Brooks for her marathons but has Hoka's as well. After trying on all three and even walking on the treadmill I decided on 2 of the 3 recommendations. This was truly a great retail experience and am looking forward to long walks with my cousin and am grateful for her recommendation and purchase at this store.

Jackie S.

I first bought a pair of shoes from Philadelphia Runner's website, but after putting a few miles on them, the shoes began to hurt my feet and I realized it was too narrow. I made an appointment at PR Manayunk to see if an associate could help me find a better fit and I had such positive experience! COVID wise, the store is really clean and takes a bunch of precautions. I also loved how inclusive and welcoming the environment is. What really blew me away was the customer service. I was greeted by Cain who listened intently to the issues I had with the previous pair of shoes I bought and provided his insights. He then guided me through the shoe fit process and brought out a few pairs for me to try on. The shoes he recommended immediately felt way more comfortable and I ended up picking a pair of Brooks. When Cain processed the exchange, he even discounted the shoe and said I didn't have to pay the difference. Thank you Cain and Philadelphia Runner! You have one very satisfied customer! TLDR: The staff at Philadelphia Runner are extremely friendly and very knowledgeable. The shoe fit process is thorough and their staff guarantees that you'll walk out of the store with a pair of shoes you're happy with-- I know I did!

Tried on several pairs. Not buying any of these
Tre F.

Never felt the need for a specific shoe when it comes to exercise. However, recently after experiencing a little ankle pain after running I decided to seek a little information. Went in and the two salesmen were extremely thorough in helping me find options for my ankle issue. Sure, it cost a lot more than a typical shoe store, but true quality will cost a little more.

Rachel A.

I should start with...I'm a new runner and not a fast one. I have been struggling with the right shoe and realized I had no choice but to get fitted. The reviews for Philadelphia Runner were favorable so I reached out through the site about if I need an appointment or not. Neil responded promptly to my email and was very helpful. I went in today and happen to catch Neil in the store. He was so patient with me and listened to my experience and my needs. He gave me excellent feedback, measured my feet and video taped my running. All of it ended up with a beautiful pair of Brooks with inserts that I desperately needed. I decided to come back for a bra fitting and will absolutely be buying from this store in the future. Those of us that are new and feel intimidated by the amazing running community, we can sometimes hesitate on going into a place like Philadelphia Runner. That was certainly my experience but I wished I had gone earlier. Not only do I feel inspired to finish my 10k but I feel like I can do it properly with the right tools! Thank you Neil. I can't say it enough. I will send people your way and you've got a customer for life! *UPDATE* I went back today for a bra fitting. I had the pleasure of dealing with Emily and Jennifer. Thank you both for being so kind and pointing me in the right direction. Your patience and expertise was much appreciated and needed! Thank you for making my run better!

Thank you, Philadelphia Runner!!

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1 year ago

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9 months ago

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4 months ago

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2 years ago

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5 years ago

Business owner information

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Philadelphia R.

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2 years ago

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5 years ago

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2 years ago

Sabastian recommended the Hoka Bondi 7. OMG Best sneakers Ive owned! Very sweet guy and fast service since I was parked in a loading zone.

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5 years ago

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Philadelphia R.

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9 years ago

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11 years ago

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8 years ago

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Philadelphia R.

Thanks for stopping by Rob! Have a great week!

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9 years ago

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9 years ago

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7 years ago

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10 years ago

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7 years ago

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10 years ago

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11 years ago

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10 years ago

Great selection of shoes, apparel and all sorts of running accessories and a very knowledgeable staff.

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Ask the Community - Philadelphia Runner

Review Highlights - Philadelphia Runner

Becky was fantastic helping us with different styles/sizes of Hokas all while being extremely personable.

Mentioned in 3 reviews

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