I was experiencing severe lower back pain to the point where I could barely stand on one leg. I…read morecontacted Lino right away, and she first scheduled a phone call to understand my condition. During the call, she was able to roughly identify the cause of the issue, which already made me feel reassured. On the day of the visit, I still felt mild pain when performing certain movements, but after Lino's adjustment, the pain was almost completely gone. She also taught me many exercises to practice at home to help stabilize my pelvis and prevent future issues. The improvement was impressive, and her expertise and care really stood out. She is so nice and def highly recommended.

I had a sudden BPPV on a Wednesday and found out specialists had a 1-month wait -- even though the…read moreideal treatment window is within 7 days. I felt pretty hopeless after urgent care only gave me motion sickness meds with no real help. Luckily, I found this amazing therapist online and got an appointment the next day. She was kind, professional, and clearly experienced. After one repositioning session, I felt immediate relief -- like waking up from a fog. She even did a second adjustment just to be thorough. Highly recommend!!! So grateful I found her in time!!! She really saved my life!!!!

Very professional staff and friendly, caring physical therapists. I had shoulder surgery and did PT…read moretwice weekly for four months, and from the initial assessment until the final session my experience with Christi was great. They have all the equipment you could need and a clean well-kept space. Customer service was great in helping with scheduling, as well. (I've been to Fitzgerald three times now in the past few years and if I need PT I will only go there.)

Fitzgerald, physical therapy provides amazing professionals and a caring environment.read more

Don't recommend this physical therapy practice. Some of the staff are bad people. I've had issues…read morewith fees, and the little equipment they had was a little bit grimy. Only go here if you are feeling lucky and live close by.

I was really looking forward to going to this place. The only great thing that I can say is I had a…read moregreat experience with I think Nick's assistant. He was awesome. He should be running things!!! Before going here I had to answer a bunch of questions over the phone. That wasn't a problem. This was a workman's Comp injury. I asked the girl on the phone if I needed to bring my own insurance card she said no. When I got to my 1st appt none of my info was in the computer. I could tell right away that Nick wasn't happy about this and time was an issue for him. Not a good way to start. The person at the front desk asked me for my insurance card. I told them I didn't have it and was told I didn't need it. That was an issue. I had to fill out a bunch of paperwork which I didn't mind but it was obvious my new therapist wasn't excited about my insurance card. I had to call home to get my insurance info so while I'm filling out all these forms I'm also on hold. It was a big tense in the room. I had asked if they wanted me to reschedule. I'd had prefer to reschedule so we can start off on the right foot. Anyways Nick just examined me and gave the pool schedule. No one told me where I'd be going the next time I'd be coming. This is a big place. It's quite confusing the 1st couple times. The 1st time I went for the pool session I almost walked out. I had to have a stranger show me where everything was. I'm not going to go into heavy detail because I've voiced my opinion to mike (nicks awesome assistant) many of times about the receptionists!!! There's no customer service. Talk about ppl being mean and disrespectful. I have many health issues. One day I was nervous to cancel so I asked my hubby to do it and he couldn't believe how rude the girl was on the phone. Long story short I wouldn't recommend this place. There are some safety issues in the pool. At times the staff are talking about other patients forgetting about the patients in the pool. I shouldn't hear them talk about other patients that I potentially know while I'm waiting to be told what to do. I felt like it was a waste of time. I made sure to voice my opinion to Nick and to my insurance adjuster. I didn't really feel like Nick even cared honestly. Don't go here. Go to another place.

Not for me.....as a runner trying to heal an injury and get ready for the marathon, the last thing…read moreyou want to hear from your physical therapist as they are working on you is "So how long is a marathon?".....I knew I was in the wrong place! Everyone here is SUPER helpful and friendly, just perhaps the therapists who advertise themselves as experienced in "sports PT" should have some actual knowledge in common sports such as the Boston Marathon? I have been here for recovery from a neck/upper back injury from a car accident and overall had a good experience and left recovered. The therapists could serve well to keep the office drama to a minimum and keep in mind that patients can hear through the thin fabric curtains......

I started going to Dr. Brandon over 12 years ago at the Malden & Melrose office for my dislocated…read moreknee. Very good. Then many years later, for several different occupational injuries I did lots of therapy at the Chelsea location (not realizing it was the same facility), but still very pleased with my therapists and staff. Since 2009 I have been being treated for pre-surgery as well as after 2 shoulder surgeries I had at Mass General. The Chelsea office is no longer open, but to my surprise I still have the same wonderful therapist Andrew at the Malden location. I am much more at ease facing possible treatment for my shoulder with Dr. Zahner, and of course the following therapy with Andrew, Kelly and "the crew" even the office staff Leigh and Chris help to make my pending recovery pleasant. Thanks Team NSOA

Dennis is an amazing therapist! He is bringing my daughter back after an ACL tear and has helped my…read morehusband tremendously over the years with different issues! Great hands, very patient, very comprehensive! Wouldn't go anywhere else!!!

Not recommended. Pass. They have multiple patients at the same time and there are only exercise…read morethat do absolutely nothing, zero, nada for your back pain. Move over.

My wife and I both needed therapy Sean is the longest…read moretherapist there My wife has him for knee replacement Before knee replacement he treated her for a hip bursa along thigh the therapy for hip he got he ready for surgery and this greatly speeded up her recovery I had Spencer for hips and legs arthritis got me up and going now working on shoulder Both have great personalities and caring for patients Office staff understanding and caring

I had a really bad fall back in 2009 that, eventually, left me permanently disabled. Past…read moretreatments just didn't address the underlying problem. I have been housebound for the past five years, because standing without pain became impossible. I have tried shots, drugs and physical therapy and none of those really dealt with the problem. What impressed me was that Rolando, the therapist who worked on my back, actually listened to what I was saying and explained everything he was doing along the way. I felt listened to and respected and my back feels AMAZE-BALLS!!!!! I feel like we are partners in my care, not that he expected blind obedience, like past clinicians have done. I would have given them five stars, except that the outer office was really hot. It wasn't anything they could control, but it was hotter than it needed to be in the reception area.

The best decision I ever made. I tend to visit them annually for an "alignment" and it's the best…read moreinvestment you can make on yourself Especially with this practice! They are clean, Professional and meticulous about making clients feel welcomed and safe especially with the current COVID pandemic happening right now! Highly recommend them!

I had a truly positive experience with Nicole Wigham. She is very knowledgeable and patient, and…read moreshe took the time to listen to my concerns. The exercises and techniques she taught me helped me reduce my pain and increase my mobility. I highly recommend Nicole to anyone seeking physical therapy. Anthony L.

Sarah has helped me tremendously through my ACL / meniscus reconstruction. I can't recommend her…read moreenough. She puts time and careful thought into each patient to make sure she takes the right approach, and pivots when necessary! Glad I found her!