This review is a little late, but absolutely worth sharing…read more My husband and I were gifted a couple's massage by friends, and this was our first time visiting this establishment. From the moment we arrived, the staff was extremely friendly and welcoming. We initially misunderstood and thought appointments weren't necessary. Once it was explained to us, we scheduled a session for later that day and returned about three hours afterward. We waited briefly, about six minutes, in the seating area before being escorted upstairs. Our massages were one hour and included full body and hot stones. The ladies who worked with us were professional, kind, and attentive. They focused on pressure points without being invasive, and both my husband and I felt completely relaxed and cared for. We already knew we would return. As we were leaving and getting into our car, one of the staff members came outside to let us know that our package also included a facial, which we hadn't received. We hadn't even realized it was missing. She told us she would provide another gift certificate so we could come back for the facials. That level of honesty and integrity goes a very long way with us. Overall rating: 4.5/5. We have already scheduled our couple's facials. The experience was well worth it, and we highly recommend this place.

Professional and friendly staff…read more Daisy was my masseuse and she is fantastic. Following the massage I felt rejuvenated like I have not before. I now am looking forward to trying their scalp and facial treatments. Their online booking is also easy and makes planning super straightforward. Overall great experience and highly recommend it.

Let me start by saying my nails did come out amazing. I came in with a picture and my tech was able…read moreto match it perfectly. I got a ton of compliments, but because of my experience, wouldn't recommend. I made an appointment online for early on a Saturday afternoon because I had to work that evening. I got a text that morning asking if I would be willing to push my appointment back. I immediately responded saying that wouldn't work because I had to work that evening, and didn't get an initial response. I called later in the day to confirm, and we came to an agreement of a later time, but not as late as initially suggested. (My appointment was for 1, and we agreed on 1:30 vs 2 pm) When I arrived, the tech let me know she was finishing up with her previous client, no big deal. I sat and just scrolled social media to kill time. When my tech finished, instead of taking me, her and the rest of the staff began taking promo pictures and a short commercial for the shop. I can respect that this is a business and there is a need for advertising and getting the name out there. I just don't understand why it needed to happen mid Saturday afternoon with booked appointments waiting. I finally got into the chair around 230. And while my tech was super apologetic, she also let me know there was no way she could finish the design before I needed to leave for work. She did apply the tips and acrylic, and shaped the nails. And we agreed that I could come back later (after my shift) to complete the look. When I called and texted on my lunch break I got no response, and the shop was closed when I left work. Early the next morning I got an apology from the tech with an explanation, and a promise to finish the look that afternoon. I returned to the shop around 130, and waited alone in the parking lot until 2:30 when she finally showed. Even though we had agreed on 1:30pm. She finished the set almost 3 hours later. And again let me reiterate, the set looked beautiful. I was getting them done for a vacation and they were perfect. I'm not at all criticizing the skill of these techs, because they are spot on. I just wished I would have been serviced better. While the tech was very sincere and apologetic about the entire experience, it still left a bad taste in my mouth.

This place is fantastic and probably the best in Middletown if not Orange County if not NY. This is…read moremy short review keep reading for the full story; go here you won't regret it. I got a full set that is EVEN, BEAUTIFUL, and PERFECT. There literally perfect in every way. I also got their deluxe pedicure and it is way worth the price. It was the best pedicure I've ever had. Everyone is super nice. These ladies are up to date on trends and techniques. Go here! Long story: I went to my regular place after being in quarantine, I made the apt and still had a long wait. I got a pedicure and they just scrubbed my feet, cut my already cut nails. then painted my toes. Awful for the price, I then got a full set. I told the tech (who I've been seeing for over a year now) I didn't want the color on my toes on my hands and she still did it I told her 6 times at least no, she told me don't worry I'll love it. Color I can get past but the nails were all different lengths and crooked. Next day I called here they got me in same day due to a cancellation. I sat with JaneyLiz she tried to save the nails at first, she measured them out (I've never seen anyone in Middletown measure their nails!) they were 3 different lengths, and they were so crooked it wasn't worth saving. I also want to note the steps there taking for covid in the shop are so above and beyond. She started soaking my hands and I asked for a deluxe pedicure so we went to start that. It was the best pedicure I've ever had, it was relaxing and everything felt and smelt amazing. I usually walk out of pedicures disappointed but my feet are super smooth and it's not just the amount of lotion they put on like at other places. She ever joked around about using the toe color on my hands since I mentioned what happened. After the pedicure she started my nails I gave her free reign with the only guideline that it was summery. She delivered. My nails look amazing and I'm glad I went here and will never go anywhere else! At my last place I'd ask for something and be told no, or that they can't, or that they don't have what they need for that, not here. They know what there doing! I initially was hesitant to go here based off the yelp reviews specially that if your not a 'friend' of one of the girls you won't fit in, but that's not the case or at least I didn't feel that way. JaneyLiz made great conversation with me, and at one point I was talking to the other tech as well, and the one tech made sure I was comfortable and having a great pedicure. When I went to pay I was also told I have 2 weeks to go back if there's any breaks or chips, you don't get people who stand behind there work like that anywhere else!

Danielle was amazing. I usually hate looking at my feet. It's the main reason I avoid…read morebeaches--embarrassed about having my feet exposed. Danielle restored my toenails and my feet are gorgeous! I can't stop looking at them. Actually bought a pair of flip flops today. I honestly had doubts when my friend told me about this place. But now I'm super grateful.

I had my first pedicure with Trixie this morning and it was the best pedicure I have ever had! She…read moreis so knowledgeable, gentle and meticulous. Very highly recommended, especially if you have any issues with your feet and/or nails.