Room 310 is a 1 bedroom suite with full kitchen and 1 1/2 baths. Layout wise, it is perfect. The…read morefireplace was a nice touch and was used a little. The balcony overlooks Parksville Bay and provides a wonderful view which was quite enjoyable and used a lot. Downsides are what can only be described as one of the worst beds we've ever experienced. Definitely time for a new mattress! The room was sometimes noisy with kids running around in adjacent rooms. Housekeeping service was OK, but not consistent as far as when the rooms get cleaned. Parking can be problematic, as there were times when the garage was full. Restaurant food and drinks is a plus, and room service was excellent. All in all, we had a nice week there.

Do you enjoy waiting exorbitant amounts of time for the only elevator that can deliver you to your…read moreroom 8 floors up? Do you like having to go down those same 8 floors, up another elevator, and into another wing of the resort to retrieve ice for your room? Enjoy cramped quarters with a closet for a bathroom? This is your spot. They'll only charge about $350 a night for the privilege. Staff was nice enough. They'll gladly tell you with a smile and a slight chuckle that you have to pack a bag and a lunch to retrieve ice from another Provence. After all, you're paying for their entertainment. Enjoy. Or maybe not. The view and location get them the 3 stars. For a 4th star I'll need an ice machine closer than the distance Tom Brady can launch a football.

Only one word can do this place justice: Perfection…read more My husband and I spent a week of our honeymoon here and was it worth the (discounted!!) price! We were greeted promptly and when we saw our Honeymoon Suite we were blown away. It was GORGEOUS. We picked the perfect place for a relaxing honeymoon. We had our own grill, plenty of space in the room, a jacuzzi hot tub, and the most beautiful view from our room! The owner, "Shady," was anything BUT shady! She was so friendly and down to earth. She gave us tips about what to see and do during our stay. It was our first time in Canada so we GREATLY appreciated it. I would 100% recommend a visit here if you need a vacation! Lots of privacy if you want, and kayaks for rent as well as exciting things to do if that floats your boat!

this place is a property and employees playing a game where they pretend to run a hotel - an…read moreexpensive special hotel. But it's an experience akin to "fawlty towers" staying here. amateur. messy. horrible service. be prepared to tidy up after others if you wish to lay poolside, use the one fire pit or request a kayak. this is an expensive non luxury experience. I've stayed at Travelodge and Airbnb that were better at a fraction of the price. and for what is available in this area, it's not that special. special callout goes to the atrocious front desk staff. second runner up is the housekeeping that took three separate visits to clean the room yet still didn't provide towels or coffee. and when something broke in the room it took three calls and over an hour to get a simple repair done. I will NEVER stay here again

If you are 'glamping' in the beautiful seaside tents, it's a fun adventure to wander up the…read moreboardwalk for a nice dinner (although the room service is quite exceptional)! An instant favourite was the scallops which was rich and creamy without being overly heavy. The atmosphere is casual but classy, making it the perfect spot for a relaxed meal. The menu is well curated, from classic dishes like rack of lamb to more creative options like seared scallops, fish, mussels. The ingredients are incredibly fresh, and the flavors are expertly balanced.

We had a wonderful stay at Kingfisher Pacific Resort & Spa. The setting is beautiful, the grounds…read moreare very well kept, and the views over the water are gorgeous. It has a peaceful, relaxing atmosphere that really makes you want to slow down and enjoy the property. One of our favorite parts was the outdoor fire garden area. We spent quite a bit of time sitting outside by the fire and taking in the views, and it was such a nice way to end the day. The cave experience was also incredibly unique and unlike anything we had done before. It made the stay feel much more memorable and special

We went to the Kingfisher on Christmas Eve to the Sky Dome dinner. It was absolutely lovely and…read moreincredibly relaxing. I was a bit worried it might be cold, but it was perfectly comfortable -- the heater kept the temperature just right. There were blankets provided on the chairs, though we didn't even need them. Dinner was a set menu with two choices, and the whole experience lasted about three hours. It truly felt special and memorable. I would highly recommend it, especially for a special occasion.

Room smells like paint or cheap furniture off gassing. Called to report and was told there is…read morenothing they can do. Underwhelmed. Update: tried to eat dinner on the balcony. Turns out we are right near a smoking area!

As other reviewers have said there is never any pool towels so keep that in mind. The gym isn't a…read moreplace where I would work out it overlooks the pool and that's where people go in soaking wet to grab towels. The phone in there doesn't work to ask for more. Staff doesn't come often to refill. We stayed there 4 days and used the pool at least once a day and often shared a towel. There aren't enough toiletries in the room we ran out of toilet paper and towels quickly. There were sugar ants on the bathroom and we told front desk and nothing was done. Also there is a fire ban during most of the summer but only wood fire pits so we can use them. It would be better if there was a propane fire pit so they could be used all year round. I would have loved to sit by a fire. The rooms are very hot no central air so you will need to use the portable air conditioner and a small fan in the bedroom so you can sleep. Overall it's a good price for a one bedroom with a kitchen but you get what u pay for.

This is seriously my new favorite place on the San Juan's, and I've been up here a thousand times…read more Can't believe it took me this long to find Snug Harbor! This is a beautiful quaint little family run oasis on Mitchell Bay. There are hotel style rooms, and private cabins. We stayed in a private cabin on the waterfront for our anniversary this year. The cabins are stunning. Everything was super clean. You have a full kitchen and appliances should you want to cook, even equipped with a BBQ outside! There's a small living space, and the bathroom felt like a luxury spa! The shower had pebbled floorings which were so nice. The bedroom was cozy and comfortable and not to mention pitch black which was amazing for sleep! We slept with all windows open at night and slept great with the cool air and again I can't stress enough how quiet the property is. My favorite part is the windows at the front looking at the water and the little sitting nook by the kitchen. I sat there or in the chairs out front for most of our trip just admiring the water and stillness. So pretty! There's a little greenery area for sitting, play lawn games, or fire pits for smores. They also have kayaks and paddle boards for use during the day which was a nice amenity. They also have a general store and coffee shop on property with everything you might need. My favorite part is their water system that's fully treated and maintained by them. Because of it the shower water is so soft and serene, and the drinking water is amazing straight from the tap! This was a 10/10 stay from top to bottom, and we already can't wait to come back!

My wife and I stayed 2 nights at Snug Harbor Resort while visiting Friday Harbor…read more We reserved a one-bedroom waterfront cabin seamlessly online. Our total cost was $607.19. Check-in was done at the lobby. At the lobby one will also find a store and a coffee shop. Complimentary movies and games can also be checked out at the lobby to enjoy back at your lodging. The store offers a little bit of everything, from clothing to snacks. Complimentary ice machines are available. Bagged ice can be purchased though. Lower-level parking is limited and was completely full in the evenings. We were lucky enough to get a parking spot every time we returned from playing. Wheel barrel type carts located at the gate make transporting luggage effortless to rooms. Adirondack chairs are scattered about the edge of the property to enjoy sipping a beverage, reading or admiring the view. A fire-pit, community BBQ, picnic area and kids play area help pass the time while on-site. The paly area is at the lobby end for those who do not wish to have quarters near noise. The cabin we were given was number 10, a handicap unit. The very first cabin upon entrance and the furthest from the lobby and play area. Our cabin was clean and well equipped. Snug Harbor provided us the peace that we were seeking at the time. My one suggestion would be to offer fresh baked chocolate chip cookies in the lobby to establish a more personal touch.

We went to currents restaurant, and the view was exceptional. The restaurant prices we thought were…read morereasonable and they have a decent selection of beverage choices.

My last day in the area and I get hit with MSG Poisoning. They used so much MSG, that I considered…read moregoing to a doctor or emergency facility for an infusion, IV or something. Canada is known for not using MSG, so I was shocked to my core. I haven't been this MSG sick in a long time. I was cursing them all day for all the symptoms. Somebody in the kitchen, layed on the MSG as if it was an assault or an accident. I LOVED the hotel, but this was unacceptable in Canadian cuisine since they are known not to use MSG. The day after eating here has been complete hell.

Beware of Unscrupulous business practices! Anyone traveling to Powell River please be extremely…read morecautious if you stay at the Beach Gardens Resort and Marina. If you are thinking about booking this property, I would strongly advise you to reconsider. I stayed at the Beach Gardens Resort and Marina for one night, while traveling to the Sunshine Coast. At check in I was informed that a $200 damage deposit would be charged to my card in addition to the nightly charge for the room. I figured it was similar to the pre-authorizations for incidentals etc so I wasn't overly concerned at the time. My initial impression of the property and the check in attendant was that they both seemed a bit sketchy. I know myself well enough though to know that I should have listened to my intuition and that What happened next should have come as no surprise. There was a notice posted in the room with the check out instructions. The instructions were to leave the key cards in the room and invoices would be emailed the following day. I figured the reason for this was that they were short-staffed so I left my key cards on the dresser as instructed and left. A few days had passed and I hadn't received the refund or an email with my receipt. I contacted the hotel through Expedia and received a reply from Cheryl Ilott, the Rooms Division Manager, on Aug 15th, confirming that the charge for the deposit had been released. The message I received from Cheryl stated, "We released it the next day on our end and it is now up to your bank when they do it." Cheryl Ilott. The message was very straightforward. It was clear from her response that the property was confirming that they had released the $200 damage deposit and any further delay was due to my bank. Essentially they were removing themselves of any liability for the deposit not being returned to my card and transferred the blame to my bank. Another 5 days had passed and there was still no refund, so on Aug 20th I contacted my bank. My bank confirmed that the charge had not been refunded as I had suspected. The agent asked me to contact the hotel to confirm the transaction details in order to get proof that they had released the deposit. I reached out to Expedia to see if they could assist me as I had made the booking through their site. It was at that time I was informed by the Expedia agent who had contacted the property on my behalf, that the TV was broken and the deposit had not been released. Firstly this entire broken TV scenario is a complete and utter fabrication. I was never informed of any of this by the hotel nor did they ever email me a receipt of my stay as is their protocol. I am an experienced traveler and have never been accused of damaging a TV, a hotel room or any its contents. I'm at a loss for how I could be accused of this by these people. I was given no details of the damages to the TV, no explanation of the charges or proof to support this ridiculous accusation. Although I am unfamiliar with this situation I can't imagine that any reputable business would just withhold a damage deposit without the courtesy of informing their customers of the charges. It goes without saying that this is not a reputable establishment. The claim against me is untrue and the way in which the hotel staff handled this was extremely unprofessional. These people are not only dishonest but are desperate! How is it that on August 15th I was told by Miss Cheryl Ilott, their Rooms Manager, that the deposit had been refunded and then 5 days later on August 20th, the story changed completely and I'm being accused of breaking their TV? Overall, I feel really badly for the hotel employees and management. When people have to resort to such unethical business practices and wrongfully accuse their guests of damages to generate income due to their apparent lack of cash flow is just tragically pathetic. So many employees and businesses, especially those in the hospitality industry, have been hit hard by the pandemic. But that's certainly no excuse to lie and make these types of accusations. It's sad that there are people like this who lack integrity managing this hotel. It's unfortunate because the location is so beautiful. During my stay there I remember thinking about what a beautiful property it could have been if only it had been owned and operated by the right people. Maybe one day it could be amazing and all hope is Not lost. I hope that one day this will be a lovely place for travelers to stay and that these desperate people don't have to resort to lying and defrauding their guests for much longer. Hopefully my review will shed some light on this situation and I can make a positive impact by preventing other guests from being taken advantage of.

Pretty friendly. Providing a dog bed and dog bowl in the room…read more Seaside restaurant in the hotel was excellent.

This resort is the cutest thing! The staff is super friendly from the get go and the location is…read moresuperb! We have the ocean view apartment suite and it comes with a stove and a full size fridge. The view is great and it's just walking distance from the beach! Would recommend and the prices weren't bad either! When we told locals we were staying at the Madrona, they said it's nicer than some other resorts around.

Wonderful marina and resort with organic vegetables and fruits. There's also a heated pool and hot…read moretub. We enjoyed a peaceful night here in late September. The hosts kindly supplied us with firewood for our group happy hour. We will certainly return for the terrific service and ambiance of this magic place.

The cottage that supposedly houses up to 7 guests had an extremely uncomfortable pull-out bed from…read morethe living room couch. My husband and I stayed two nights with our son and his family and at $1400 you would hope to at least have a good night's sleep but those who were on the pull-out slept terribly. Definitely over-priced! We stayed Sept. 27th and 28th and on the 27th the pool was very cool and the hot tub was barely tepid, at best, to the point where we thought they were hoping no one would want to use them near the end of their season. They heated them both for the second day after it was pointed out that they were cold, especially the lack of heat in the "hot" tub. The cottage toilet is in the same area as the whirlpool tub, so if you want to use the washroom while someone is having a nice bath, or are giving kids a bath, you have to go to the public washrooms. Perhaps there could be a bit of a renovation so the toilet is separate?