Integrity and sales are not always in concert. HOWEVER, the folks at audiolab were exceedingly…read morehelpful, communicating extensively, after hours and weekends. They gave insightful answers to my questions. Their integrity is exceptional. They put service above sales. This creates trust, thereby increasing sales. Great job, Greg hall

I'm so glad I found this treasure of a store so close to home! I had to replace a 20-year-old…read morehigh-end (Revel) subwoofer and they had the perfect units to not only replace it but improve upon it at a very modest cost. I was amazed at the wide range of equipment available, all organized by price range in five dedicated listening rooms. Sometimes they get deals from manufacturers that are truly stunning! Most recently I wanted to upgrade an old turntable and was able to try out units over a wide range of price points, until I tried an Technics SL-1200G (Grand Class) in the high-end room. Nice but expensive and very heavy (40 lbs). Nick G. walked me through all the various options and I ended up ordering the black-finish version (SL-1210G). When placing the order, Nick noted that he lived very near my house and offered to drop off the new unit once it was in stock and set-up. But a few days later I got a call that the unit was back-ordered and could take over a month to arrive. So he offered to drop off their demonstration unit at my house in the meantime! Three weeks later, the SL-1210G arrived and Nick took care of dropping off the new one and picking up their unit. Now that is amazing service!

Can't believe I have to even write this review, I never usually waste my time, but…read more.. My interaction with a young woman; True R was extremely unpleasant. She acted as if she was knowledgeable, but the information she gave was incorrect. Instead of listening or clarifying, she had a condescending attitude and behaved as though helping me was a favor rather than her job. Customer service requires patience, accuracy, and basic respect. Unfortunately, she showed none of those qualities. The dismissive tone and lack of accountability made the entire experience frustrating and unprofessional. Based on this interaction, she should not be working in a customer-facing role if you don't have simple patience or respect. Definitely sad to say, but lost my business over one employee.

Has to be the worst Best Buy in bucks county, customer service never answers the phone, every…read moreproduct never gets delivered on time. Surprise the doors are still open and the lights are on. No wonder everyone just orders everything online through Amazon.

I've dumped a ton of bread in this store and have generally had a good to excellent experience. But…read moreif you want to peeve me out deliver me to a sales person that is so high pressure he must moonlight as an auctioneer or carnival barker. All I want is a 30 inch flat screen for an extra bedroom and this cat just won't STFU, alerting me to deals on mattresses and appliances on full blast that are not remotely on my radar. Like I said, I try to frequent businesses that have treated me right but now I know why people go to Walmart and snag a $200 TV off a pallete and call it a night. Chill out brother. Three stars for previous experiences.

I bought a Bosch refrigerator on 10/2/25. the ice broken 1/15/26, then the freezer, and finally…read morethe refrigerator. PC Richard's don't help you they just tell you to call Bosch. Bosch is awful and as of today, 3/9/26, I still don't have a refrigerator, freezer, and ice that works. Finally, PC Richard's says they wlll issue a store credit for a new item. I want a refund and they say no because I have had it too long! They ignored me pleads for help for the last 7 weeks and now have the nerve to say I cannot get my money back because the refrigerator has been in my hose this long. They are a real joke of a company. I don't want to deal ever again with PC Richard's or Bosch.

I needed a battery for my car remote…read more Michael leaped to save the day. So helpful! Absolutely wonderful service. Tidy and well organized store. So happy with my purchase and visit to this store!!

It seems like my wife cracks about 2 or 3 phone screens a year. As a result, we've become…read moreincreasingly familiar with We Fix It Phone Repair, a service provided by Batteries Plus Bulbs. I've actually always wondered who went to batteries plus bulbs, assuming that most people get these things from Target or Walmart. But they actually offer quite a few essential services beyond ordinary batteries and bulbs, such as car key fob replacement and reprogramming, tablet and phone screen replacement, Razr scooter repair and auto battery installation (much faster than at auto parts shops). They also sell smart home products, RV and marine batteries and more. They actually did quite a nice job with our screen repairs, and it didn't take them all that long either. The end result looked like an out of the box screen to me. Very pleased with the work they did and the price was fair. Five stars for sure. If your wife likes to drop phones on sidewalks, definitely check these guys out!

I recently felt ill after shopping in the store. The lady on checkout was extremely compassionate…read moreand helpful. This was followed by similar treatment by Tracy in the eye glasses department who looked after me until my family my family came to get me. I am eternally grateful to both people who demonstrated exceptional customer service and compassion.

No international food. We shop there but it doesn't help that it is not one stop shop. I want…read morechicken Tikka Masala or even the jarred sauce and this store doesn't carry much for Indian food or international cuisine. Yet, they have tons of Chinese food. There is a large demand for Indian food!

Took a very old Marantz receiver in a few weeks ago and returned like it was new…read more Top grade professional work and even got a good deal on speakers too. I can't say enough about how happy I am with the work done on a 45 year old receiver. Worth . EVERY. Penny.

They are simply great! Mike, Neil and Debbie are wonderful people. Always customer focused. Their…read moreexpertise knows no boundaries.

I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

it's a family owned business so they have every reason to give the best customer service, which…read morethey do. I have been dealing with them for at least 25 years. I am again in the market for an appliance and will be going there, no where else. I had 2 rental properties and they helped getting appliances for that situation through the years. My last purchase was about 5 years ago and they still offered free delivery and free removal of old appliance, hoping they still do! Even if they don't I can't imagine going any where else.

Salesmen are helpful and knowledgeable. The complainy installer they sent installed our $660 wall…read moreAC unit in about 30 mins and charged us $400. They left the old unit for us to dispose of as well. Maybe this is standard not sure. But thirty mins $400 is ridiculous. And they left a mess