Savannah does such a great job with Our dogs! Convenient and Local! Glencoe is lucky to have her…read moreand the Team! Great prices!

Horrible grooming experience. Left my mini golden doodle at 8am they didn't call me I had to call…read moreand check on him at 2:30pm after which they said I could come get him. He is 10 months old, a groom should not have taken 6.5 hours. When I picked him up he was a nervous wreck, his groom was awful and it was way over priced. sent a message and they did not reply at all, that's why I'm leaving this review.

Bekah is such a kind and genuine team member at this location. She goes out of her way to assist…read moreall customers and has such a pleasant demeanor. I hope that Petco and their upper management acknowledge her for her hard work. She makes the shopping experience a pleasure! Thanks again, Bekah!

I've lived near Pampered Paws for over a decade. Good groomers are hard to find. We had a great…read moreone but she retired. We tried doing our pups ourselves but at my age it's not so easy. We tried a few years ago to get an appointment there. But they were too busy grooming their own dogs to be bothered and they let me know it was a bother. I felt like I was in the midst of someone's sewing circle. I got an appointment there some months ago and it went OK. Not great but not bad and I felt they'd be ok. It was much better than the 1st experience there. They are conveniently located. I got my 2nd appointment 6 weeks ago. Today was the day and I got ready, got the dogs there right on time and then was told my appointment was cancelled. Nobody told me. I was shocked. The girl there said they had texted me and tried to call me. No text was received and I got no call. She didn't show me evidence of a text or a call. I called them an hr before the appointment today but no answer. The girl said that I hadn't paid my deposit so they cancelled me. I needed a reminder because the deposit isn't required at time of appointment; it should be and I'd have paid it up front. Most professional places like the vet, eye Drs., dentists and any place requiring an appointment will send friendly reminders just as a courtesy. There was no fixing this. My appointment was gone. I only have my Saturday available for personal things. I am 68 yrs old and I still work a 60 hr/week job. They are open every other Saturday. The girl asserted how I was given messages and got rude about it. I got real upset due to the lack of professional respect. I got loud about it out of sheer frustration. Then another lady came out and stated I was banned. I left and on the way out the 1st girl added that she had info'd me. What point was there in that? I wouldn't send anyone to them. There seems to be a tendency there to not really be concerned for the customer or their part in communication.

We have used Madison at Pampered Paws for over a year but in June 2020 she told us she was booked…read moreand asked if the other groomer could do it. We said that was ok with us. So when we got our dog home she hid under the furniture and acted totally different than normal. It took her a week to get back to normal. A week later when giving her a bathe we saw scabs where her skin in her arm pits and also her little nipples had scabs where the had been cut with clippers. We were very upset but waited until next groom and asked Madison to come outside and we told her about what happened . She apologized and said that girl she let go. We said ok only you from now on she said ok. She then groomed two of our dogs and did great and they acted normal. We called Tuesday and Wednesday and sent messages to get her to groom our dogs. She has notreturned any calls. So we went by incase there was phone issues. She said she would never groom our dogs again after what we did. What we did? We didn't sue! We didn't cause a scene! We didn't ask for a refund! We gave her another chance! We told her what a great job she did on our dogs! This is not professional behavior. We have no idea what her issue are but we are glad she took it out on us and not our little5 lb dog!

I am a new resident to the area and chose this place, big mistake all I will say is this never in…read moremy life have I ever seen a Corgi shaved with just the face hair left and that isn't shaped correctly, definitely will not be going back

Friendly, skilled and reasonable pet care for my Furbabies! They do great with the fearful nail dog…read morealso.

Everyone here is concerned about your pet and they are very friendly. The Vets are extremely…read moreknowledgeable.

I have a 13 year old very spoiled lab. She is old and very cranky. I've been disappointed in the…read morepast with boarding. She always comes home dirty, starving and thirsty. I tried SRP this past weekend for 3 nights looking for a better option. I could not be more pleased. I picked up a clean,feed happy dog. ​They did a great job with her and my grand dog(boarded together). Will definitely use again for any future boarding need. Thank you Beca and Drake for taking care of my old girl.

This place down a great job on my sisters furbabies grooming, but it was very expensive…read more Much more than we thought it was going to be. The lady quoted me the wrong price . She thought I only wanted a bath, but when they bathed and groomed my sister's dog it was a lot more . Good place but better know rates before you go .

Whether it is for shots or medicine,grooming,or boarding,Southside Pet Clinic can handle all your…read morepet needs.Always good service.It is conveniently located on Hwy 77 in Southside.Just down the road for The Working Man Review.

Having senior pets (15 yr. Old deaf Shih Tzu who thinks he is a puppy still) and a 18 yr. Old Tabby…read morewith dementia who yells and yallows loudly and has spinal pain deformity due to old age) it is such a comfort & blessing knowing Southside Pet is close. From the welcoming smiles from the front desk that greet you to the vet techs that listen to you in the room to get info about your pet with a very caring, non rushed mood. Dr. Phillips is incredible. She explains what is wrong with your furrr baby, a plan of treatment options, poss costs and then lets you the owner decide in a non rushed, non judgmental manner. There is no (up sell) here. Be the voice for your pet at SOUTHSIDE PET they LISTEN.

Under no circumstances should you come here unless it is to put down a rabid animal... dirty,…read moresmelly, animals barking all day long to be heard all the way into the parking lot. Sloppy work from management, front desk staff could not care less.

The vet tech actually helped us. He was very friendly and got my dogs ear to stop bleeding within…read morea minute or two of us arriving. We will use them again!