I chose this salon because of their positive reviews and trusted them with my dog. If I had known…read moreshe was going to be shaved nearly bald, I could have done that at home myself. At drop-off, we were told she would need to be cut short due to matting, which we understood and agreed to for her comfort. However, when I picked her up, she was shaved almost completely bald -- including her face and head -- which drastically changed her appearance. When I questioned why her head and face were cut so short, I was told she had mats there. The owner later acknowledged that she "did not" have matting on the top or sides of her head. That contradiction is extremely concerning. There is a significant difference between "cut short" and shaving a dog down entirely. For a $110 service, clearer and more honest communication should be standard. A full refund was discussed, and I am still waiting for confirmation on how that will be handled.

UPDATE as of 2/3/2026: The insanely bold owner Mishelle Shump has reached out to my vet office…read morerequesting my dogs medical records. I have never experienced anything like this in my life. To think your dog will be in the care of these money hungry people is very concerning. Instead of caring about the well being of an animal you are going above and beyond to try to avoid paying for the dogs vet bill. Please keep in mind we are talking about $143.23. These people are in desperate need of money which is why they are going above and beyond to try and protect themselves. They don't care about your pets and will not support you in any way that does not result in a profit for their little business. This should have been handled differently and professionally. My dog's dew claw was completely cut off during a grooming appointment at The Barkery Bistro on Augusta Street. When I picked my dog up, she was actively bleeding onto my sweatshirt. She was clearly in pain and distressed. Even after seeing her bleeding, they still charged me, only reducing the grooming fee by "half." It wasn't until I realized the severity of the injury and brought it to their attention later that they refunded that charge. I took my dog to the vet and consulted other groomers, all of whom expressed shock at the injury and how much pain my dog must have been in during the grooming. Instead of taking responsibility, the owners Mishelle Shunp and her son JJ Shump tried to pressure me into signing a mutual release. I told them I would not sign anything. I provided photos and vet documentation and requested reimbursement for the vet bills. Since then, they have gone completely silent and are refusing to reimburse me. This was not a minor accident. This was a serious injury, handled with zero accountability and zero respect. I would never trust this business with another animal and strongly warn others to think twice. I've also added the poorly written "mutual release" that they tried to get me to sign. DO NOT BRING YOUR PET TO THIS PLACE.

Love Woofgang! Our labradoodle has always gone here. She was not a fan of grooming in the beginning…read morebut our groomer continued to patiently work past issues with her. She does great at the groomers now and always leaves looking adorable.

Not a fan. The girl working there wasn't really cheerful or helpful. I asked if everything had the…read moresame flavor and she "yes, pretty much". I bought a few cookies that were bland at best. Hard as rocks too. I was planning on breaking them up for my pups but that didn't work because they were so hard. Overpriced for what they offer.

These folks always do an excellent job with my dog. They are kind, professional, and are easy to…read morework with!

20 months and looking amazing! Thank you Sunnyside and Angie for the best Poodle groom/cut BLUE has…read moreevery had. I have been to several groomers over 35 years of owning 3 different breeds and by far, Bichon Frise, Soft Coated Wheaten Terrier and Poodle grooming is done exceptionally well if you know the length and style you would like. I brought a picture of another time, different place in Columbia, SC that I thought looked great.....Angie duplicated that and everyone was so courteous and helpful. See you again next month

Love Joe as a groomer but want be back .He is the only groomer that has not only groomer my dog but…read moretakes extra special care because of hos health issues .But unfortunately not so happy with the front desk thank you Joe for the being the best groomer for the past 9 years .your awesome!

PetSuites Greenville did an amazing job of grooming my doggy nephew. He was groomed on NOVEMBER 21,…read more2021. My doggy nephew's name is Mylo, and he's a Samoyed/Husky mix. Mylo is a year old and has been groomed several times. Pet Smart in Easley, two times at Pet Smart in Greenville on Woodruff Road and Camp Bow Wow on Haywood Road in Greenville. Most times at the other places he didn't look clean, not compared to the way he was groomed at PetSuites. He looked like he had been bleached, his coat is shiny and as white as snow. I was very impressed with the awesome job they did with Mylo. They cleaned his paws, they gave him the "ROYAL TREATMENT"! I highly recommend that you take your pet to be groomed at this establishment, they are the bomb!!

I would highly recommend them! The sweet lady's were extremely sweet and professional with us. They…read moreunderstood that she needed to be seen and I didn't care about the cost I just wanted a happy pup and that's what I got

We took our little guy Memo in for his first appointment at AC recently. He has been to many other…read moregrooming appointments previously but with s different location. The staff at AC was super nice and helpful. They were also very quick to respond to my call which is always a plus! As far as the grooming went... they did a great job cleaning him up and making him look extra sharp and spiffy. Make sure you have cash or check though because CC are not accepted. Check out the cute before and after photos of our little guy. Thanks to AC groomers for doing a great job! .

Let me start by saying I had a perfect experience at Dog Culture today!! We had a morning…read moreappointment for our mini Aussie to be groomed. Our dog is super attached and does not like to be left alone. The staff here was so sweet and attentive from the moment we walked in. They asked about special requests with grooming and any special needs. The grooming only took about 1.5 hours. When we came to pick her up she looked so happy. They did a great job with the grooming!! I was so impressed by her perfect paws. To top off the already amazing experience, this evening we received an email with our pup's "report card" that included a picture with Santa! If you need a groomer, you have got to come here!!

Our GoldenDoodle loves going to Dig Culture. They are always excited to see her at drop off…read more Greenville is fortunate to have such a great place.

They are EXCELLENT. Very patient and kind with the animals in addition to going a great jobread more

This place is amazing. I've been meaning to leave this review for awhile. The lady that does the…read moregrooming is so kind and gentle. The best with animals and a true animal lover. Any pet owner knows how important it is to have a true animal lover working with your fur baby! I take my Pomeranian here and he gets matted easily. He comes out smelling and looking stunning! I can hardly bathe my dog because his anxiety is so bad, she had no issues whatsoever with him. This shows how important it is to have a professional with the right tools. It changes the whole experience for your pet. Her prices are also by far the best around! 100% recommend. Will try to upload a picture of him after our service tomorrow! Thanks again!!

Pleased to find Dapper Dog on the Main Street in Greenville. We were warmly welcomed and asked if…read morewe needed any help locating anything. We browsed the wide array of dog apparel, treats, and even a pool float! The cashier made pleasant small talk, and we were able to find some rawhide alternative chews, which you see our chewy intensive dogs enjoying. The convenience of Main Street comes with a price -- but a much nicer spend than some other options.

Dapper Dog is a cute store that has new stuff added all the time. I love that the dogs can try a…read moreselection of different treats to see what they like! Good price on Yak cheese too!