The Paw is a great place to take your dog for grooming. I appreciate the dog safety/separation…read moresystem that they have in place. The front desk staff is friendly. Hannah is excellent with my dorky dog. It is always a great experience!

They are simply too structured and in flexible…read more Perhaps I don't fully understand the nuances of the business, but it defies logic to me If you have a facility and you have staff on board 24/7 why can't you pick up your Dog whenever..? I got tied up at work and wasn't able to make it for the 4 PM pick up when they close... On my way there, I tried calling them and a answering service picked up and then the answering service said nobody was answering the phone at the facility and They left a message. Why pay for an answering service when you are paying staff to be there..24/7 when got there I knocked on the door and a gal behind the desk, ducked down and tried to hide from me....?!!I thought this was very childish and unprofessional.. Why would you pay staff to sit there and not handle a customer concern? I knocked very loudly and aggressively, and she finally came up to the door and would talk to me through the door. I was concerned because I did not leave enough food for him for another day. She refused to give me my dog and threatened to call the cops.. She said I was making her feel unsafe... Which found rather offensive and wonder what kind world we now live in...Granted I was yelling because she wouldn't open the door so had to talk through double pane glass.. Suggestion .... I understand you're looking for a certain level of operationally efficiency with scheduled pick ups and drop offs But if you're going pay someone to stay at the facility then perhaps train them to process a payment and simply charge a late pick up fee... someone did call me and took a payment on the phone and said I could come back at 8 PM to pick up my Baby Boy... Tom peters a Famous Business consultant once said.. "Lord forbid we be open at customers convenance.. I little flexibility wins and keeps customers ...

I am thankful for South Metro Dog Training, Inc.. My Boxer/Pit mix, Duke, came back from board and…read moretrain with so much improvement. His obedience levels through the roof. My 5 year old niece can walk him without me worrying he will drag her around the yard. He now listens to my command and stays in sit, keeping an eye on the Amazon delivery driver. A definite welcoming change from his previous levels of uncontrolled energy and excitement. Duke also greeted my mom without knocking her down. Well worth the price and time he spent there. Thank you so much! Rebecca Heimerl

We dropped our 8 month old Great Dane puppy off for 2 weeks of board and training. We could not…read morebe happier with the results. Gretzky came back a whole new dog. We were hesitant on leaving him for such a long time, but Sandy is constantly sharing photos of the progress and the fun the dogs are having. We will definitely be using South Metro Dog Training again for boarding or any training refreshers

Becky is incredible! I have a 5 month old Jack Russell terrier. I've read a lot (hours!) about how…read moreto train him. We've attended puppy classes. I took him to the dog park regularly and provided plenty of socialization. There were some issues that I couldn't correct including that he would become rough and easily excited during play. Potty training was the biggest hurdle we encountered. No matter what I did it couldn't get the puppy to consistently go outside to potty. I was apprehensive at the thought of sending my puppy to a stranger for two weeks at first. I was put at ease when I met Becky. It's evident that she truly cares about the dogs she works with. She sent me on average three YouTube videos a day. She did tell me to let her know if that was too many or too much information coming at me at once. She answered my messages in a timely manner and explained things well. I was concerned there was a medical reason behind the difficulty with potty training. Ideally, I should've had him evaluated prior to sending him off to train. Planning isn't always my strength. I felt better about him seeing a vet to rule out any underlying medical problem. It was difficult for me to drive to Becky's to take my puppy to the vet. She offered to meet me in the twin cities but I couldn't make it work because of other things going on at the time. Becky was completely understanding about the entire situation. She took him to a local vet for me. The vet and Becky called me to make sure I was informed about the situation and to go over options. Ruling out any medical problems gave us confirmation that it was a behavior issue. Becky was able to successfully potty train my puppy! That alone made it worth it to send him to be trained! The icing on the proverbial cake was he also came home a well mannered, calmer dog. People have commented how well he listens now. Becky brought my puppy home when training was complete. She even wrote up personalized plans for him and I to do such as obedience commands he's learned, housebreaking plan, and homework to keep up his training. She even wrote up lists for my kiddos that help them learn how to show leadership when interacting with our puppy. I cannot express how thankful I am that he had an opportunity to have my puppy train with Becky. I would highly recommend Becky to anyone that is having issues training their dog or simply wants a better mannered dog. I believe there would be a lot less dogs in shelters if we had more people like Becky!

Absolutely incredible! My lab mix puppy was completely transformed thanks to the incredible service…read morehe received. My puppy struggled with basic manners. After two weeks not only did he master the basics (sit, stay, leave it) he also learned how to respect boundaries of other animals and children. It's been such a relief taking him to dog parks, pet stores or relatives homes with small children. Highly recommend!!

We are so thankful for this family business. What joy to…read moreknow your dog is safe, loved and that they reinforce her social skills. Wish I had words to say how much we appreciate them Karen & Jack for Abbie Grace

My dog Bow has been going to Kaos since he was a puppy. We have boarded him, and also regularly…read moreparticipate in doggie daycare. If I even say the word Kaos, Bow goes crazy. The staff is excellent and very accommodating. The kennel itself is very clean, and there's lots of outdoor space for the dogs to play. It's a win win for me because Bow absolutely loves it, he comes home tired, and I have peace of mind knowing he's in great hands!

Great product and most of the staff are knowledgeable and friendly! One of the cashiers (Aislyn?)…read more has been rude and I get a sense of dread when she has to wait on me but for the most part everyone else has been great at being kind and helpful! Kristin has helped me find good treats for my pups, Alex has given good advice on how to get my fish feeling up to par when her swim bladder was a little messed up and Ryan has assisted in answering questions about birds and my future plans for reptiles! This place has been one of my favorite places in Mankato since I was a kid! Love Pet Expo!

Always veru helpful! Great selection for all your needs…read more Best place to get pet supplies!!!

Cody was terrific, we had one dog and were getting another and were worried about how they might…read moreinteract given the history of the first. Cody helped us with reactivity and general obedience before the puppy came. Then he worked with the two of them together after the new puppy arrived. Cody modified the training as we went and we're super happy with the outcome He was professional, knowledgeable, and and fun to work. I've already recommended him to several people and would recommend him to you too!

My 2.5 year old American Staffordshire Terrier & I had 6 private training sessions with Cody &…read morebased on that we highly recommend Infinite K9 Academy. The qualities that most impacted our success are: 1) Listening to my hopes & expectations for fine tuning my dog walks & my dog's interactions with me & our large family 2) Giving us new tools to improve communication & showing us how to use them 3) Guided hands on practice together to gain confidence & practical application of tools 4) Patience & that calm cool voice he has when working with my dog & me 5) Easy to set up training sessions & affordable Dog walks are more calm & enjoyable for both of us. We are all works in progress, but we've made great leap forward doing this training work together. If new problems arise in the future we will definitly reach out to Infinte K9 Academy again.

Called to set up an appointment to get our dog's dew claws trimmed and they got us in right away…read more So slick. Our dog hates this procedure but they made it quick and easy. Love the service!!! Highly recommend

These people are fantastic puppy people! Great with pets, great with people…read more Our little pandemic puppy was desperate for a trim. Jenn took good care and offered a few suggestions for a diaper new look. Love it! We'll be back for a certain.