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    Calling All Paws

    5.0 (4 reviews)
    Open 8:30 am - 6:30 pm
    Updated 2 weeks ago

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    The Paw Mankato - Freya's 2022 Christmas Photo taken at The Paw

    The Paw Mankato

    (34 reviews)

    The Paw is a great place to take your dog for grooming. I appreciate the dog safety/separation…read moresystem that they have in place. The front desk staff is friendly. Hannah is excellent with my dorky dog. It is always a great experience!

    They are simply too structured and in flexible…read more Perhaps I don't fully understand the nuances of the business, but it defies logic to me If you have a facility and you have staff on board 24/7 why can't you pick up your Dog whenever..? I got tied up at work and wasn't able to make it for the 4 PM pick up when they close... On my way there, I tried calling them and a answering service picked up and then the answering service said nobody was answering the phone at the facility and They left a message. Why pay for an answering service when you are paying staff to be there..24/7 when got there I knocked on the door and a gal behind the desk, ducked down and tried to hide from me....?!!I thought this was very childish and unprofessional.. Why would you pay staff to sit there and not handle a customer concern? I knocked very loudly and aggressively, and she finally came up to the door and would talk to me through the door. I was concerned because I did not leave enough food for him for another day. She refused to give me my dog and threatened to call the cops.. She said I was making her feel unsafe... Which found rather offensive and wonder what kind world we now live in...Granted I was yelling because she wouldn't open the door so had to talk through double pane glass.. Suggestion .... I understand you're looking for a certain level of operationally efficiency with scheduled pick ups and drop offs But if you're going pay someone to stay at the facility then perhaps train them to process a payment and simply charge a late pick up fee... someone did call me and took a payment on the phone and said I could come back at 8 PM to pick up my Baby Boy... Tom peters a Famous Business consultant once said.. "Lord forbid we be open at customers convenance.. I little flexibility wins and keeps customers ...

    Calling All Paws - groomer - Updated May 2026

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