Robbie is the best. He takes time with the dog, asks how you want the cut, and very courteous. He…read morehas been doing my poodle for 15 years and du chess is comfortable with him.

This was the first time I used a groomer. I usually do everything myself but due to a recent back…read moreinjury, I was unable to bathe her. i could not have picked a better groomer than Rob. His whole operation is in view so you know exactly where your pet is going to be. His place is nice and clean. When my back is well, I'm still going to use Rob! He does a much better job than I ever did. Prices are very reasonable.

If I could I would give 10 stars! I called on Wednesday and was able to get an appointment the next…read moreday for my mom's small, long haired mixed breed dog Coco. Upon entering I was asked to fill out a card about any allergies or skin issues and basic questions. The waiting area was very clean and the staff was welcoming, it felt like I was leaving Coco with family. I dropped him off and picked him up about 1 1/2 hours later. He looked like a new dog when I picked him up! He was so happy!

Well, I used to like this establishment until they became too busy and started to concentrate more…read moreon money and less on their clients. They take too many appointments, and these days it can take them up to 1.45 hr to groom a small dog. Today, I went in at 1:45 and saw many, many dogs coming out until 3:30pm., when I left with my little dog. For the first time, I did not feel like tipping, and was relieved to leave. Soon after, the owner who did not appreciate that gesture, called and told me that if I was not happy, I didn't have to go back. I thank him for that splendid idea. No more accommodating them and being taken for granted forever. Clients come first and are always right.

Wow! Finally a nice salon for my fur babies without the hustle and bustle of overbooked cookie…read morecutter salons and groomers, many of whom don't really care. Tiffany is so good and has the experience to handle most any grooming concerns. I am so glad she opened her own salon. This is a picture of Princess Lola and because of her age requires special care. We all love Barks and Bubbles. Thank you so much Ms Tiffany from Buddy, Toby, Lola and their Dad.

We are new to the area and needed to get our 5 lb. Shih-Poo groomed. We adopted her three weeks…read moreago from a friend so although she has been to groomers before, we had not. I do know that our dog gets very nervous and skittish at facilities. I talked to Tiffany, the owner/groomer on the phone prior to the appointment and she was absolutely wonderful. She was patient answering all my questions, explaining what would be done, and I could tell from speaking with her that grooming was much more than a business to her--she truly cares about the animals. When I brought our dog for her appointment, Tiffany greeted her in a way that made her comfortable and soon she was in Tiffany's arms, licking her face. I would recommend Barks & Bubbles highly! This is definitely not one of those places that cranks through dog after dog but instead gives very personalized service. Being able to speak with the actual groomer on the phone prior to the appointment and the time she took discussing grooming, shampoos for my dog's dry skin, and other questions I had, both on the phone and at then at the appointment as well, exceeded my expectations. I took way too much of her time but she was patient and gracious. I can't say enough how pleased I am to have found Barks & Bubbles. Great service. Caring and personable owner/groomer. Supporting a local business. What more could you want? (And, by the way, my dog's haircut looks fantastic!)

Dr. Scott Lingwell was amazing with our dog. He was very kind with an emotional dog mom who girl…read morewas in pain. He took time to speak with us answer questions and explain everything that was going on. Living in another state 1/2 the year I have another vet there as well as she has daily meds. But I much prefer VCA and would drive to Florida for Dr Lingwell to care for my dog.

One of the semi-feral cats I feed, Black Tuxedo, came two days ago with a limp. I let her inside…read moreand have been trying to get her into a cat carry case right before my appointment time. Yesterday the friend with the case came in and Blackie immediately ran and hid. After 12 hours she came out, but when I got up to go to the appointment she was hiding (and still is) again. The receptionists AT VCA Lake Wales are SO nice and really work with me with suggestions and easy, helpful rescheduling. My landlord takes his pets here too and highly recommended them!

We loved our visit today. They were able to get Lucy on the schedule quickly and my she was calm…read moreand was happy to be there. But the photos say it all. What a beautiful professional job of Grooming.!

Always a great grooming experience here. I've been using Angie and her team for over 13 years for…read moreour 2 little toy breeds.

They take amazing care of my dog while she's there! She always looks spectacular when I pick her…read moreup! Best groomer in Polk County, EASILY!!!

Polite service. Worked me in on a cancellation. Did a beautiful job on my Molly. Booked a three…read moremonth return.

Brought my pup here for the first time to get a cut. The staff was nice and friendly. They were…read morefast and efficient! I will be back again!

¡Excelente servicio siempre! ¡Me encanta el trato tan amable y profesional en todo momento! Son muy…read moreserviciales, rápidos y atentos, tanto con las personas como con las mascotas. Otra cosa que me encanta es que los precios por cada ser que uno de los servicios que ofrecen son muy accesibles al igual que sus horario. ¡SIN LUGAR A DUDAS LO RECOMIENDO EN TODOS LOS SENTIDOS!

Let's start with the most important thing ... the prices in their cash register don't match the…read moreprices on the shelves. Don't believe me? Go buy some merrick dry food for cats. Second, I worked in retail for along time so I understand how horrible it is, but the employees acted annoyed when you point out the price discrepancy, and that's after they've admitted they don't know if they have some stock in the back when the shelves are empty. Did I mention the cashier apologized to the customer behind me in an effort to shift the blame? The cherry on top is the store is filled with virtue-signaling signage on how their customers can make the world a better place if they just support whatever political stance PETSMART is trumpeting this week. Here's an idea, first step in making the world a better place is not engaging in price fraud. Second step would be for the executives to treat their employees and customers better. And the third step would be for PetSmart executives and shareholders to buy a mirror and stare into it each day for about an hour.

The cashier, which she stated she is also a manager, refused a refund of a plastic dog collar cone…read moreI had just bought. I literally went outside the store and decided it was too small for my dog. I would have understood with other things like dog beds and such, but the item could have been easily wiped down and it not be contaminated with Coronavirus. Yeah, the receipt did say that they were not taking returns, but how would I know that it wasn't returnable after the fact. There are no signs anywhere that indicate so. She made no attempt to understand my disbelief. Poor customer service. Apathetic. Take your business to local stores, and not stores that do not care for their customers.