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    PetSmart

    2.3 (40 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

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    Reviews With Photos

    Moms Betta Fish I bought for my mom at  Pet Supermarket.
    Marie H.

    If I could give this store lower ratings I would. My 85 yr old mother who wanted a Betta Fish, you know the ones so called fighting fish, So she could enjoy their beauty & Admire their personalities in her small Apt was disrespected beyond my comprehension by the young girl at the register to CK us out. We spent an hour in that store. Picking out the correct and small / semi small beta fish tank made specifically for those types of fish with the pictures of the betta fish on the box. She picked out one of the tanks that had a divider since you cannot put those two types of fish together and she picked out two beautiful betta fish for their new home along with lots of accessories gravel, fish food, Plants etc. when we got to the register the young girl refused to sell me the betta fish telling me that the tank that I had chosen was too small and it would not be a good quality of life for those fish. I said excuse me are you serious? She replied again that she was not going to ring me up because the tank that I had chosen which was specifically made for the beta fish which I believe was a 2 gallon tank would not give those fish a quality of life that they needed a bigger tank. She then stated we have a 5 gallon tank that's half off you can purchase I'll ring that up for you! I again said I do not want a larger tank since these are smaller fish and I want the tank that I am trying to purchase that was sitting at the register for the betta fish. I then proceeded to tell her that I once owned a tropical fish store and raised betta fish and I know all about their quality of life. The lines had started backing up in the store as she was the only one at the register. I again ask her to ring me up and she refused saying that I needed a bigger tank because of their quality of life would be limited in that small Betta fish tank that I picked up in their store specifically for that type of fish. There was a divider in that tank to separate the two males where they would not invade each other's space which is what it's made for. I explained this to her and she still insisted that she was refusing to ring me up or sell me those items or the fish. Unless I bought a bigger tank. I then told her just keep the fish and let them sit in those tiny little cups that you have them in with just about five tablespoons of water and I will take my business elsewhere which I did going down the street to another pet store and purchased the same items and was treated with respect and was sold the exact same thing that I would have bought in their store. My main complaint was the way that my 85-year-old mother was treated. This cashier had no clue about any quality of life especially for a betta fish. My Mother's new betta fish are thriving in the exact same tank that we purchased from the other pet store down the street. Do better PetSmart! Educate your employees before you hire them!!! Gezzzz!!

    I had such a wonderful experience with my new puppy and his new groomer, Allison. She was so kind and gentle with him as he was not quite 10 weeks. You could just tell right away how much she loves animals and I was totally at ease leaving him with her. She did such a great job and he looked amazing. It was exactly what I had asked for! Thanks Allison for being who you are and for really caring about my little Saban.

    Dani R.

    The photo attached is the raw spot on my dog's underarm... out of respect for him I will not post a photo (which is indeed going to PETA) of his butt. I don't understand how human beings could be so harmful to an innocent animal! My dog is 7 years old well trained and calm he has NEVER had an issue with a groomer ever!!! They called at a few minutes after 6pm to alert me he was done by telling me they close at 7 but wanted to get out of there by 6:30 "...so get here as soon as you can." The 2 grooming associates that met me at the grooming salon door at 6:45 with their purses and vests in hand and him leashed up practically pushed me out of the way on our way to the front door and they were in their vehicles before we made it to ours (we did not stop and shop it was strictly pick up and exit!) GO To WAGgERS!!! They are a friendly boutique style groomers that is actually cheaper than pets mart I SO regret having my little fella endure the cruelty at Petsmart of Asheville

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    1 year ago

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    1 year ago

    I brought a receipt for a 3 yr rabies shot and the tag yet they would not accept it. I will never go there again.

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    11 months ago

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    9 years ago

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    11 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    I was going to make an appointment online for a Saturday 7 AM appointment, but because my dog is a little hard to handle I wanted to call and personally speak to someone first.

    Mentioned in 2 reviews

    Read more highlights

    PetSmart - pet_training - Updated May 2026

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